RTP blog

AUGUST 24, 2018

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits.

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Travel Retail Leisure Subscription 150

Retail TouchPoints

FEBRUARY 17, 2022

Global travel retailer WHSmith has opened its first North American retail location inside the redesigned Terminal B concourse at New York City’s LaGuardia airport. The store is equipped with Amazon ’s Just Walk Out (JWO) technology, offering travelers a checkout-free shopping experience. “As

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Travel Technology Gifts Retail 262

Forrester eCommerce

MARCH 26, 2024

Of these, Melbourne in summer is obviously the best — but if you’re not based in Australasia, your travel budget probably won’t accommodate a trip to Melbourne, which leaves Amsterdam […] If you want to attend Cisco Live, you have three options: 1) Amsterdam in February; 2) Las Vegas in June; or 3) Melbourne in December.

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Travel Information Technology Customer 373

Retail TouchPoints

JUNE 9, 2022

Travel retailer Hudson , a Dufry company, has rolled out its loyalty program to its more than 1,000 stores across North America. During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs. The Red By Dufry program is already live in the 50+ countries where Dufry operates.

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Travel Magazine Books Electronics 328

Retail TouchPoints

FEBRUARY 14, 2023

The Retail TouchPoints editors shared their takes on some of the most noteworthy and interesting ads from retail, CPG and technology advertisers: Temu Appeals to Billionaire Wannabes Perhaps the most notable new name that popped up in between plays was Temu , with its double-featured “Shop like a Billionaire” spot.

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Travel Games Merchant Services eCommerce 278

Retail TouchPoints

DECEMBER 4, 2023

This is where collaborative automation, or ‘CollaboMation,’ comes to the fore, offering seamless technological integration for successful deployment. The average travel time and distance for warehouse workers depend on factors such as warehouse size, the type of work performed and the variability in travel between employees.

Retail 264

Retail Shipping Costs Travel Operations 264

Forrester eCommerce

JANUARY 4, 2023

Southwest Airline's 2022 holiday travel disaster happened because the airline became a victim of its own success. The weather this winter caused a cascading series of small errors and failures that increased the load on their aging technology infrastructure, causing further failures.

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Travel Technology Customer 370

Retail TouchPoints

JANUARY 5, 2024

Cosmetics, Ticketmaster and Nike have been testing Web3 technologies to do just that. The new Visa solution, which is powered by SmartMedia Technologies , offers brands an enterprise platform that bridges the worlds of Web2 and Web3, and can be customized to create curated experiences and offers for customers.

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Consumer Mobile Payments Payment Services Travel 264

GetElastic

MARCH 22, 2019

The Get Elastic team was recently down in Miami at The Carnival Experience Center and caught up with John Padgett, Chief Experience and Innovation Officer of Carnival Corporation and Sal Visca, Chief Technology Officer of Elastic Path. Ultimately, Carnival has created a smart city – “it just so happens to be floating.”

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Travel Blog Technology eCommerce 165

Retail TouchPoints

MARCH 28, 2024

To overcome the challenges that congestion presents, last mile logistics companies are exploring a variety of operational innovations, many of which involve leveraging the latest advances in technology. Predictive analytics can suggest when companies should expect busy travel days, times and routes based on past data and emerging trends.

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Technology Presentation Travel Operations 303

Retail TouchPoints

JANUARY 13, 2021

Travel and airport retailer Hudson will deploy Amazon’s Just Walk Out technology in select travel convenience stores including Hudson Nonstop — a new store concept designed around the tech that will debut in Q1 2021 at Dallas Love Field Airport, with additional rollouts planned for later in the year.

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Travel Technology Mobile Retail 213

Retail TouchPoints

MAY 9, 2022

“The global pandemic accelerated the adoption of touchless technologies, but consumer behavior has turned them into the baseline expectation,” said Mukul Dhankar, CTO and Co-founder of Mashgin in a statement. Our mission is to leverage artificial intelligence to create real world benefits for people.

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Travel Technology Payment Services Operations 273

Retail TouchPoints

MARCH 25, 2024

The Must ShopTV program uses AI technology from KERV Interactive to identify objects in a scene and find similar items available for sale at retail partners or on NBCU’s own third-party marketplace, NBCUniversal Checkout. . This year’s Opening Ceremony on July 26 will mark the first not held in a stadium.

Food and Beverages 278

Food and Beverages Games Presentation Travel 278

Retail TouchPoints

MAY 12, 2023

Field service companies shouldn’t discount technology to help address staffing shortages. Predictive analytics, the Internet of Things (IoT) and AI run new technologies like management software. Leverage AI where you can. AI doesn’t let personal biases interfere with creating estimates to finish a job.

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Customer Experience Customer Travel Technology 344

Retail TouchPoints

NOVEMBER 17, 2021

The newest members of the Away executive team are: Charles Liu joins as the company’s first-ever Chief Operating Officer, leading Away’s end-to-end supply chain and business technology teams. Chatelain was previously VP of Innovation and Digital Product at West Elm and most recently was Chief Digital Officer of J.

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Travel Fashion Omnichannel Retail 278

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

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Travel Clothing Technology Customer Loyalty 243

Retail TouchPoints

APRIL 17, 2024

While this poses a challenge, it’s also an opportunity to embrace cutting-edge technologies that provide deeper insights without compromising user privacy. Picture this: a traveler seeking a hotel near a lake for a specific activity. In the race to decode user intent sans cookies, gen AI emerges as a game changer.

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Social Media B2C B2B Customer Data 297

Retail TouchPoints

MARCH 22, 2021

airport locations, using the “Scan, Pay & Go” technology from MishiPay. market with successful pilots at its Univision travel essentials store in the Fort Lauderdale-Hollywood International Airport and the Charlotte News and Gift store in the Charlotte Douglas International Airport.

Payment Services 228

Payment Services Travel Gifts eCommerce Platforms 228

Retail Technology Review

MARCH 8, 2021

The latest online retail data from Salesfire has shown the travel and fashion sectors capitalised on sales in February following the announcement of a roadmap out of lockdown.

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Travel Fashion Online Retail Retail 79

Retail TouchPoints

DECEMBER 22, 2021

The robots, named Ottobots, are able to navigate autonomously through crowds and unpredictable environments using proprietary Contextual Mobility technology from Ottonomy. COVID-19 has changed the way we all interact and relate to travel, making contactless delivery even more relevant and essential.”.

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Food and Beverages Travel Mobile Customer Experience 312

Groove

MARCH 12, 2024

Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them. In his free time, he enjoys cooking, traveling, DJing, and the pursuit of rare pocket squares. For years, Ethan has lived and breathed conversion rates, search engine visibility, and web analytics. Connect With Ethan on LinkedIn

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Outdoor eCommerce BigCommerce Travel 195

Retail TouchPoints

SEPTEMBER 23, 2022

Under the new agreement, Infinium will supply enough electrofuels to Amazon to replace diesel fuel for approximately 5 million miles of travel per year. The company estimates that its electrofuels reduce greenhouse gas emissions by approximately 95% over traditional fossil fuels.

Supplies 325

Supplies Travel Technology Fulfillment 325

Retail TouchPoints

APRIL 4, 2022

Tour that will celebrate the retailer’s milestone as it travels across the U.S. tour will travel across the nation with stops in Nevada, Colorado, Texas, Missouri, Illinois, Indiana, Kentucky, Georgia and Pennsylvania. JCPenney also is launching a cross-country “Shopping is Back!” Beginning May 14 in Torrance, Calif.,

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Travel Department Stores Omnichannel Games 312

Retail TouchPoints

DECEMBER 19, 2023

They work 24/7 and, aside from the initial investment in the technology, work for free. Anar Mammadov is the CEO of Senpex Technology. Unlike their human counterparts, “AI drivers” don’t get sick, get distracted, take time off or have unprofessional exchanges with customers.

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Technology Travel Management Customer 296

Retail TouchPoints

DECEMBER 17, 2021

GIANT has added frictionless just walk out technology at a grab-and-go convenience store located at its Philadelphia ecommerce fulfillment center. The “lunchbox” technology, which is part of Ahold Delhaize USA ’s Retail Business Services suite of solutions, will be available to the 125 employees at the site, which is not open to the public.

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Travel Download Technology Fulfillment 261

Retail TouchPoints

MAY 28, 2021

Over the last year, Verizon has emerged as one of the pioneers of seamless, safe transactions, tapping the power of technology (and the use of its app) to deploy a “touchless retail” experience across its own store fleet. Once scanned, the computer vision-technology around the store observes and tracks the items that the shopper chooses.

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Travel POS Events Technology 300

Retail TouchPoints

JANUARY 11, 2024

2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. Retailers must move quickly to deploy transformative technologies or risk putting relevancy and their brand experience at risk. Now is not the time to be in analysis paralysis.

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Retail eCommerce Technology Social Media 276

Liveintent

MAY 23, 2018

Is there any consumer-facing industry that’s been more disrupted by the internet than travel? Even older grandparents these days check portals like Expedia and Kayak rather than phoning a trusty travel agent. Meanwhile, their younger kin peruse Instagram for travel inspiration , resorts, and hotels.

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Travel Marketing Leisure Books 67

Retail TouchPoints

JULY 12, 2021

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. A key focus area for the group is to help informal commerce segments leverage the power of technology.

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Travel Fashion Small Business Retail Supplies 307

Retail TouchPoints

MAY 30, 2023

New Quick Six Concept Offers Easy Access to Amusement Park Essentials The Coca-Cola Company and Six Flags have teamed up to launch a frictionless micro-market experience at Six Flags Great Adventure in New Jersey using Amazon’s JWO technology.

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Events Payment Services Travel Technology 283

Retail TouchPoints

DECEMBER 20, 2021

And leveraging technology like machine learning (ML) and artificial intelligence (AI) to aid in more personalized product discovery and delivery will be imperative as retailers look to invest in their digital capabilities to meet the moment. That’s a sustainable business practice powered by the use of personalization technology.

Consumer 363

Consumer Retail Travel Omnichannel 363

GetElastic

DECEMBER 12, 2017

Empowered by voice technology, data from past interactions, and pre-set commands, the devices understand a handful of phrases to answer questions, make purchases, and even get dinner going so it’s hot by the time they get home. Voice technology in banking. Voice technology in leisure and hospitality.

Customer Experience 144

Customer Experience Technology Customer eCommerce 144

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Groove

FEBRUARY 27, 2024

The conversation delves into the challenges and triumphs of integrating technology and sustainability, which are just pieces of Cutter & Buck's commitment to environmental responsibility. Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them. Connect on LinkedIn: [link]

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Canadian Special Events

APRIL 17, 2024

Invest in Sustainable Technology While many Audiovisual suppliers are investing in sustainable technology, event Planners should also request that sustainable technology be used to support their events. Virtual Alternatives When possible, leverage technology to host virtual or hybrid events.

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Events Travel Technology Social Media 52

Retail TouchPoints

FEBRUARY 22, 2023

With Snap AR overlaid onto an image of the Alexandre III bridge in Paris, users can view the world as it appeared 106 years ago, then travel through time to the same location in other important years in the timepiece’s history — 1936 and 1977, ending in 2023 with its newest iteration. ”

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Consumer Travel Technology Marketing 246

Retail TouchPoints

SEPTEMBER 6, 2022

One example Bayer-Thomas provided was the rollout of autonomous robots in distribution centers — an Innovation & Technology investment that will support the Network by making it easier to get items where they need to be, and will improve Capabilities & Processes by easing warehouse associates’ workload.

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Supplies Shipping Costs Travel Multi-channel 278