How Hydra Health is Transforming the Hospital Gift Shop
Retail TouchPoints
FEBRUARY 21, 2024
. “About 80% of our repeat users are the employees and staff, so bridging that gap, and building these spaces for the employees that are going to be there not only every day, but multiple times a day, is a little bit different than [traditional] retail settings,” Kloor said. Although we want to be a hub, we can’t reach every area now.”
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