Retail TouchPoints

JUNE 5, 2024

About two-thirds of companies plan to invest more in AI in the next six months, and 60% of commerce leaders recognize the value of AI in boosting customer experience to provide a competitive advantage. In 2024, AI will continue making retail and commerce more customer-centric through conversational commerce tools.

eCommerce 237

eCommerce Recommendation Customer Experience Technology 237

Retail TouchPoints

JUNE 22, 2021

Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. between 2020 and 2024. App stability tells ecommerce organizations how often their web or mobile apps work throughout an entire customer transaction.

eCommerce 167

eCommerce Mobile Online Retail Shopify 167

Retail TouchPoints

JUNE 23, 2021

Lockdowns and social distancing have driven more and more customers to interact with brands via their apps, dramatically accelerating digital transformation. between 2020 and 2024. App stability tells ecommerce organizations how often their web or mobile apps work throughout an entire customer transaction.

eCommerce 131

eCommerce Mobile Online Retail Shopify 131