GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Today, in 2021, companies that can build and deliver strong multi-channel engagement for their customers can actually see a 9.5% Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Today, in 2021, companies that can build and deliver strong multi-channel engagement for their customers can actually see a 9.5% Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. At the time (2010), this was unheard of. The first key strategy centered on incorporating the value of email into calculating ROI on other digital channels.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Talkoot

NOVEMBER 20, 2023

89% of customers expect free shipping and free returns. Shoe brands will need to innovate, ship new SKUs and categories, and keep tight control of their operations while building deep relationships with their customer base. Nearly 80% of customers will switch stores if they get their favored style/look elsewhere.

Marketing 78

Marketing Demo Shipping Costs Multi-channel 78