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Cyber Week 2017: Black Friday Stats, Cyber Monday Trends + 25 Brands Reveal The Secrets to Their Success

BigCommerce

Black Friday and Cyber Monday –– the two largest online selling days of the year — are in the books. Now, it’s time to pick, pack, ship and take a look at your marketing campaigns to see which won, which lost and what that may mean for your 2018 marketing initiatives. Cyber Week 2017 Trends. Cyber Week 2017 GMV Increase.

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How Amazon and Independent Ecommerce Brands Grew Online Sales 18,233% in 20 Years [Infographic]

BigCommerce

But who could have predicted back then that an online bookstore would, in two decades time, become one of the world’s most dominant online stores –– offering everything from the books they started with to the high-end fashion that resisted for so long? In 2017, more than 287 million people in the U.S. You are not wrong in that feeling.

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Planet Express Review: Everything You Need to Know

Ecommerce Platforms

And Planet Express managed to hit the ground running with arguably the lowest rates in the market, combined with flexible services. It essentially receives stuff on behalf of international shoppers, before shipping them to their rightful buyers anywhere in the world. That Planet Express came into the market in 2017.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. But in 2018, Skullcandy made the move from Demandware to BigCommerce, drastically cutting operational costs and speeding up GTM on innovative marketing campaigns.

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How to choose an ecommerce chatbot (14 solutions reviewed)

GetElastic

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. More nuanced chat requires natural language processing to infer intent and to map open responses to bot replies. Chatbots are HOT.

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Your Quick Start Guide to Cross-Border Ecommerce in China, India & The Middle East

BigCommerce

As merchants venture off into new markets, the very first step is almost always around discover: . From marketplaces to social commerce platforms, everything that you need to know as a merchant is right here, right now. and Western European merchants has been via TMall. . Where do we go? How do we get there? Of course you do.