BigCommerce

SEPTEMBER 12, 2017

A 2017 point-of-sale solutions survey of 1,164 U.S. The secret to success in 2017 is no longer just get it out there and see how it performs. Get your free comprehensive omnichannel report now. Are you an omni-channel seller? It’s easier than ever for businesses to have a digital presence across a variety of channels.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

BigCommerce

NOVEMBER 13, 2017

Site traffic grew over 100%, from 62,000 unique website visits in 2016 to 128,000 in 2017. Beer Cartel’s mailing list grew over 130%, from 13,000 subscribers in 2016 to 30,000 in 2017. For 2017, we wanted to do something different that made the brand truly stand out. This led to the creation of the Australian Craft Beer Survey.

BigCommerce 227

BigCommerce Food and Beverages Marketing Social Media 227

Retail TouchPoints

MARCH 8, 2023

Our surveys show high levels of patient satisfaction for our hospital-at-home experience, and the use of virtual care is a valuable tool in our efforts to eradicate both economic and geographic disparities in accessing health care services.

Omnichannel 265

Omnichannel Supplies Technology Consumer 265

BigCommerce

JUNE 6, 2017

million Americans are planning to use ad blocker in 2017! Customer Survey. On-Page Surveys. According to an Infolinks study, 86% of U.S. consumers suffer from “banner blindness.”. Banner Blindness” Stats (via InfoLinks ). No wonder 86.6 The numbers put ad blockers in a wholly separate territory than your usual internet trend.

BigCommerce 419

BigCommerce Channel Shopping Carts Marketing 419

Retail TouchPoints

NOVEMBER 20, 2023

Chamber of Commerce , 56% of small businesses surveyed say they have been the victim of shoplifting, with half of those surveyed reporting the issue has gotten worse. Aaron Stamm is a Retail Consultant at Acuity , which he joined in 2017, bringing with him more than 35 years of experience in a broad range of retail.

Small Business Retail 312

Small Business Retail Payment Services Retail Sporting Goods 312

BigCommerce

OCTOBER 26, 2017

billion global internet users in 2017. billion global social media users in 2017, equaling 37% penetration. billion global mobile users in 2017, equaling 66% penetration. billion global mobile social media users in 2017, equaling 34% penetration. billion global ecommerce users in 2017, equaling 22% penetration.

Social Media 413

Social Media eCommerce Mobile Consumer 413

Retail TouchPoints

MAY 9, 2024

In 2017, website and app lawsuits totaled just over 800, yet by the close of 2023, the volume had climbed to more than 8,200. In a survey of consumers by Deloitte , nearly 60% of respondents said they’re more loyal to brands that demonstrate a commitment to addressing social inequities in their actions. They’re hardly alone.

Retail 291

Retail SEO eCommerce Games 291

Retail TouchPoints

SEPTEMBER 28, 2021

Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. For many years now we’ve seen, in whatever survey you look at, north of 70% of consumers say that they want to avoid shipping charges and take action to do so. Manchester, N.H.;

Shipping Costs 296

Shipping Costs Supplies Shipping Consumer 296

Retail TouchPoints

NOVEMBER 18, 2022

million people plan to shop between Thanksgiving Day and Cyber Monday in 2022, representing 69% of all holiday shoppers, according to a survey conducted by the National Retail Federation (NRF) and Prosper Analytics. This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017.

Gifts 258

Gifts Department Stores Toys Banking 258

Forrester eCommerce

JULY 3, 2018

Globally, 57% of marketing decision makers that Forrester surveyed in 2017 said that aligning their CX with their brand was not a critical or high priority. That is alarming, because the two go hand in hand. As CX author Matt Watkinson puts it, “The ideal gap between the brand image (what customers are promised) and […].

Customer Experience 186

Customer Experience Customer Marketing 186

ChannelAdvisor

JULY 19, 2017

According to eMarketer , 2017 is projected to see strong overall year-over-year growth with an anticipated 4.0% Speed — According to a 2017 back-to-school survey by Deloitte , mobile represented 49% of back-to-school e-commerce traffic last year. Download our 2017 Essential E-Commerce Calendar (July – December).

eCommerce 74

eCommerce Shipping Costs Marketing Social Media 74

ChannelAdvisor

NOVEMBER 9, 2017

This blog post is part of our 2017 Holiday Planning series. For the first time ever, new industry research indicates that 2017 could be the year e-commerce purchases outpace in-store spending. The average consumer is expected to spend an average of $1,226 during the 2017 holiday shopping season. Tis the season! We have plenty!

eCommerce 65

eCommerce Shipping Costs Gifts Social Media 65

BigCommerce

OCTOBER 10, 2017

And these charts come from Klaviyo’s commerce email marketing benchmark report (2017). In a survey conducted by BigCommerce , 80% of Americans cited shipping costs and speed of shipping as a major factor in determining where they shop, with 66% deciding not to buy entirely because of shipping costs. Are Your Shipping Costs Too High?

Shipping Costs 407

Shipping Costs X-cart Marketing BigCommerce 407

BigCommerce

OCTOBER 12, 2017

So, we decided to go to that source –– and survey more than 1,000 online business owners, ecommerce managers and brand marketers on what they are planning and expecting for the 2017 holiday season. If brands thought their sales would increase this year (2017), and if so, by how much. Start building a better campaign here.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

BigCommerce

APRIL 3, 2018

In a closed beta conducted in mid-2017, BigCommerce merchants that utilized AMP on category pages saw, on average, a 20% improvement in click-through rate. According to a 2017 survey, the majority of consumers are more inclined to click on an AMP-enabled link than one that is not.

BigCommerce 368

BigCommerce eCommerce Mobile eCommerce Design 368

ChannelAdvisor

JULY 25, 2017

If ever there were a year to cash in on the second biggest shopping season of the year, 2017 would be it. Take a deep breath and get ready to dive into our crash course on 2017 back-to-school shopping trends. The trend: One in 4 Deloitte survey takers plan to use social media when shopping for back-to-school supplies.

eCommerce 66

eCommerce Social Media Mobile Shipping Costs 66

ROI Revolution

JULY 11, 2022

We conducted a survey of 170+ digital marketing professionals to get a clear picture of the current ecommerce landscape. More than 50% of those surveyed get their information and news through webinars. After taking second place in 2017, Gmail has surpassed iPhone as the email client with the most share of opens, accounting for 36.5%

Blog 158

Blog White Paper SEO Marketing 158

ChannelAdvisor

JULY 25, 2017

Parents will spend nearly $700 to get one child ready for school this year, according to the National Retail Federation’s (NRF) annual back to school survey — and even more for a student going to college. In 2017, eBay is going all out — email marketing, on-site ads, and more — to drive parents and students alike to your great deals.

Food and Beverages 53

Food and Beverages Sporting Goods Electronics Apparel 53

ChannelAdvisor

JANUARY 15, 2018

We saw many retailers and brands achieve new levels of success in 2017, and we couldn’t be more proud of the ways they leveraged the ChannelAdvisor platform to connect to new customers, grow their sales channels and optimize their e-commerce operations. . The results are in… literally.

eCommerce 40

eCommerce Customer Demo Channel 40

Optimizely

OCTOBER 9, 2017

According to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. We dug into the numbers to find out why so many B2C marketers are struggling with omnichannel in 2017. . Download the full 2017 Ecommerce Holiday Report now.

Omnichannel 236

Omnichannel B2C Marketing Channel 236

RetailWire

MARCH 7, 2023

Seventy-four percent of consumers report having a problem with products and services, according to the National Customer Rage Survey. That’s up from 66 percent in 2020, 56 percent in 2017 and 32 percent in 1976.

Consumer 52

Consumer Customer Article 52

Profitero

NOVEMBER 16, 2017

The Profitero 2017 study, How Brands Are Budgeting and Organizing Around eCommerce , surveyed 134 brands across more than 10 industries between July and September 2017, with the aim of understanding how brand manufacturers are structuring and planning for eCommerce in 2018. source: Profitero survey.

eCommerce 136

eCommerce Mobile Channel Other 136

Retail TouchPoints

APRIL 27, 2021

A joint Credit Karma/Qualtrics survey found that of respondents who have used BNPL options, 38% reported missing at least one payment, and 72% of respondents who missed a payment reported seeing a decrease in their credit scores afterward. A survey by cardify.ai

Merchant Services 130

Merchant Services Payment Services Payments Consumer 130

Retail TouchPoints

SEPTEMBER 23, 2021

billion this year, according to the National Retail Federation ’s annual survey conducted by Prosper Insights & Analytics. . Total spending on costumes in particular is expected to be the highest it has been since 2017, at $3.32 Consumer spending on Halloween-related items is expected to reach an all-time high of $10.14

Consumer 201

Consumer Supplies Retail Technology 201

RTP blog

FEBRUARY 13, 2019

A 2016 survey of 3,000 people aged 14 to 29 from Verve labeled this group “Mobile Prodigies,” and noted that many are ready for predictive personalization — in essence, anticipating what users will want to do next on their mobile devices.

Mobile 150

Mobile eCommerce Retail Shopping Carts 150

Optimizely

MARCH 7, 2019

Consider the following stats from MarTech Today : The MarTech industry grew by 27% (1,500 new solutions) YoY from 2017 to 2018. Because of that, we surveyed hundreds of marketers to understand how they think about technology and optimizing their marketing tech stack in 2019. We put together a whitepaper with the survey results.

B2C 170

B2C Marketing Technology Customer Loyalty 170

Fabric

JANUARY 16, 2024

According to a recent PwC survey, nearly 80 percent of American consumers prioritize speed, convenience, knowledgeable assistance, and friendly service as crucial elements of a positive customer experience. Today’s retail landscape demands a delicate balance between innovation in customer engagement and operational efficiency.

eCommerce 130

eCommerce eCommerce Platforms Retail Fulfillment 130

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Remember the old saying: You can’t manage what you don’t measure. The combined 81%.

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

RTP blog

MARCH 9, 2018

By Joe Montgomery, 250ok According to a recent eMarketer survey, 44% of respondents plan to increase spending on email marketing programs this year. Our friends at Adestra surveyed 1,245 US consumers aged 14-67 to answer this question. In the 2017 survey, we found only 29.5% Who is the modern email user? What’s In A Name?

Social Media 150

Social Media Shipping Games Consumer 150

Retail TouchPoints

JANUARY 25, 2021

billion by 2025, growing at a compound annual growth rate of 19.63% from 2017 to 2025. The survey revealed that during the pandemic, 59% of consumers prefer to use voice interfaces to avoid touch-based practices and 69% of retailers believe that consumer behavior based on non-touch practices will remain after the COVID-19 outbreak.

Technology 152

Technology Consumer Retail Other 152

BigCommerce

DECEMBER 19, 2017

According to a recent survey of North American digital enablers (e.g., In the same survey of North American digital enablers commissioned by Discover Global Network, 62% of digital enabler respondents cited an increase in fraud year over year. from Q3 2016 to Q3 2017. 7 “Quarterly Retail E-commerce Sales 3 rd Quarter 2017,” U.S.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

BigCommerce

MAY 15, 2017

In 2017, more than 287 million people in the U.S. Amazon eventually expands to 17 categories and 143 subcategories, tapping into nearly every major vertical (as of May 2017). The patent, which differentiated the Amazon checkout experience, expires this year (2017). As of 2017, sellers account for 44% of all items sold on Amazon.

eCommerce 355

eCommerce BigCommerce Shipping Costs Merchant Services 355

Retail TouchPoints

DECEMBER 12, 2023

in 2017, Barach consults directly with customers for successful custom development, deployment and adoption of the company’s data solutions, driving high value creation and improved bottom-line results across core retail operations. Joining antuit.ai

Retail 257

Retail Fulfillment Recommendation Consumer 257

ChannelAdvisor

JULY 31, 2017

So, without further ado, here are two more important trends for the 2017 season, along with effective strategies for capturing a sizeable share of sales. But advertising is just one part of the equation, and there are several changes to watch beyond the ones affecting mobile, search and social. Complements Over Competition.

eCommerce 40

eCommerce eCommerce Platforms Mobile Omnichannel 40

Retail TouchPoints

FEBRUARY 25, 2022

Livestream shopping has taken off in China, with the market growing at a compound annual growth rate (CAGR) of more than 280% between 2017 and 2020 to reach an estimated $171 billion in 2020. In a recent survey they found that 75% of viewers actually used YouTube for shopping inspiration.

Social Media 300

Social Media Retail Events Channel 300

RTP blog

AUGUST 19, 2019

Three out of four customers abandon their digital shopping carts before making a purchase, which makes it a trillion-dollar affair for e-Commerce merchants, according to a 2017 eMarketer. Data from the report suggests that 36% of survey respondents claimed they would bail on a purchase if required to create an account.

Shopping Carts 150

Shopping Carts Merchant Services Payment Services eCommerce 150

Retail TouchPoints

SEPTEMBER 10, 2020

Between 2012 and 2017, these small companies (characterized as those with sales that amounted to less than $1 billion) nabbed about $15 billion in sales from their well-established counterparts. Many panels collect data through phone surveys or online. They offer incentives such as collecting points through an app survey.

Consumer 183

Consumer Marketing Information Omnichannel 183