Remove 2019 Remove Channel Remove Customer Remove Multichannel
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Three Ways Customer Support Is Reshaping Retail

RTP blog

By Anand Janefalkar, UJET As consumer values and priorities are shifting towards a more multichannel and digital experience, we are watching the retail industry evolve right before our eyes. Here are three ways retailers can leverage customer support to create the ideal customer experience.

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Why Mobile App Customer Experience Lags Behind Other Channels

Sailthru

Every marketer has done painstaking research to understand where mobile makes an appearance along the customer journey. They understand that customers always have their phones, and always expect a personalized, relevant interaction on mobile. In 2019, a large number of brands have a marketing department dedicated to website management.

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Top Ecommerce Niches of 2019

ecomdash

Here’s our guide to the top ecommerce niches of 2019, including a bunch of tips to help you find the best niche for your ecommerce business. Developing an ecommerce marketing strategy for a particular group of people is much easier than marketing to the masses since you know who the customers are, what they like, and where they shop.

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LiveIntent Featured in eMarketer’s Email Marketing 2019 Report

Liveintent

When the good folks at eMarketer asked if LiveIntent would like to participate in their Email Marketing 2019 report, they didn’t need to twist our collective arm. eMarketer estimates nearly 91% of US internet users will send at least one email each month in 2019. Email is one of our very favorite topics.

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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

This is the seventh year of the Index , and while the company noted that top-performers “aggressively” rolled out optimized content, frictionless checkout and other cross-channel capabilities, there was a sizeable gap between industry leaders and their peers. In 2019, retailers adopted only 57% of mobile best practices.

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Ecommerce Lately: May 2019

ecomdash

Google hopes to create a seamless experience for shoppers throughout its various platforms, following the multichannel ecommerce trend. Similar to how physical skimmers steal your credit card data at an ATM or gas station pump, various groups are using malicious JavaScript to steal your customer’s credit card information.

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Top 10 Amazon Listing Tools for 2019

Algopix

Creating and maintaining a product catalog with regularly updated and detailed product descriptions, as well as appealing imagery to present your products to your customers, will ultimately result in higher sales at the bottom line. Our List of the Top 10 Amazon Listing tools for 2019. www.linnworks.com. www.ecomdash.com.