GetElastic

JANUARY 10, 2018

Consumer marketing attempts to personalize for one person, and often uses emotions to connect and convince. While most of the focus has been on uses in B2C, B2B companies can use artificial intelligence to sift through customer data to create an “aggregate customer” from among individuals at the same company.

B2B 141

B2B Multi-channel B2C Customer Experience 141

FastSpring

JULY 8, 2019

Consumers spent $517.36 billion spent the year prior, according to a new Internet Retailer analysis of industry data and historical U.S. billion by 2020. billion by 2020. Governments have started taking online payment fraud seriously in an attempt to protect consumers and hold companies more accountable.

Merchant Services 78

Merchant Services Payment Services Payments Shipping Costs 78

OrderDynamics

AUGUST 3, 2017

An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Phillipe Masiello of Internet Retailer estimates that worldwide, “ 2016’s e-commerce global retail sales share is approximately 9% and is projected to be somewhere around 15% by 2020 ”.

Retail 57

Retail eCommerce Definition POS 57