Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Recent data shows that people plan to buy more gifts and spend more money than they did in 2020. Expect the Unexpected.

Shipping Costs 241

Shipping Costs Retail Omnichannel Supplies 241

ROI Revolution

MAY 20, 2021

In 2020, the pandemic significantly impacted the entire retail industry. Brick-and-mortar stores shut down, and customers flocked online to get the items they needed. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Claim your copy!

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

JANUARY 27, 2021

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The retailer has enhanced several of its omnichannel offerings in recent years, including the launch of curbside pickup at all club stores in August 2020.

Drop Ship 149

Drop Ship Fulfillment Shipping Order Fulfillment 149

Kibo

MARCH 29, 2021

To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business. Unified commerce isn’t simply an evolution of omnichannel retail, it’s its panacea. This made it difficult to deliver a consistent customer experience (CX).

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

Retail TouchPoints

SEPTEMBER 29, 2020

In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options for same-day home delivery. Bed Bath & Beyond also has established a partnership with Instacart , allowing shoppers of both banners to use the websites and mobile apps of either delivery service.

Order Fulfillment 317

Order Fulfillment Fulfillment Electronics Apparel 317

GetElastic

APRIL 11, 2023

billion in financing has been obtained for headless commerce in 2020 and 2021 alone. In order for your business to stay competitive, it's crucial to be informed of the latest trends in headless commerce and make the most of your headless commerce strategy. According to a study , over $1.65

Payment Services 147

Payment Services Payments Social Media Mobile 147

Kibo

NOVEMBER 5, 2021

Ecommerce order management systems (OMS) enable retailers to manage the back-end process of online order fulfillment from the moment of purchase through product delivery. In early 2020, the EY Consumer Index revealed that just 21% of the thousands of consumers surveyed forgave retailers for service disruptions from Covid-19.

Management 62

Management Payment Services eCommerce Shipping Costs 62

Omnisend

MAY 5, 2021

This provides valuable flexibility to the customer while avoiding steep shipping costs, long delivery times, and the hassle of shipping back returns. BOPIS sales took off in 2020, increasing by 259% as people searched for safe, fast, and convenient ways to receive their orders.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Kibo

JANUARY 18, 2023

5 Critical Values From Distributed Order Management in an Omnichannel World As retailers struggle with inventory visibility and fulfillment efficiency, OMS has quickly become the core system needed to successfully run a commerce business. IHL predicts that the order management systems market will grow from $1.64

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Kibo

JUNE 7, 2021

Kibo commerce is the only extensible, unified commerce platform that delivers personalized omnichannel experiences. We’re proud of our role in helping companies realize their omnichannel commerce goals, especially in such a dynamic market. Distributed Order Management. Deliver Personalized Experiences.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. Customer Support. 9 Best Retail POS Systems In 2020. #1: 9 Best Retail POS Systems In 2020. And that’s not all. 4: Vend POS.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. Customer Support. 9 Best Retail POS Systems In 2020. #1: 9 Best Retail POS Systems In 2020. And that’s not all. 4: Vend POS.

POS 104

POS Payment Services Merchant Services lightspeed 104

Kibo

MAY 5, 2021

This omnichannel approach enables retailers to centralize their technologies with a single solution. By doing this, retailers can better understand their customers and deliver personalized experiences at scale. 66% of customers say shopping technologies/innovations improved their experience. over Black Friday 2020.

Technology 62

Technology eCommerce Fulfillment Omnichannel 62

PFS

JANUARY 22, 2020

Here, we look back at four challenges the retail industry has faced this year, the effect these have had on the sector and what we can learn from them for a successful 2020. Learning: To boost sustainability in 2020, online retailers must be constantly re-evaluating the distribution chain. The demand for omnichannel fulfilment.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

Retalon

APRIL 27, 2021

According to Digital Commerce 360 , American consumer online spending in 2020 increased 44% to $861 billion. Retailers now integrate their online and brick-and-mortar operations to become omnichannel businesses. While at the same time adding to the online fulfillment system, by providing in-store pickup and local same-day delivery.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Demac Media

MARCH 12, 2018

eCommerce retail sales are forecast to reach $4 Trillion globally in 2020 , and in the U.S. Akeneo ), Inventory Management Systems/Order Management Systems, Point of Sale Systems, etc. Optimized Omnichannel Customer Journey and Experience. Improve Your Operations and Empower Your Customers.

Merchant Services 51

Merchant Services eCommerce Omnichannel eCommerce Platforms 51

Retail TouchPoints

DECEMBER 29, 2023

Nike is a standout performer in the apparel market with the highest brand value of any mass apparel brand, approximately $110 billion, and in 2020 the global sneaker market was valued at approximately $79 billion , which is predicted to hit $120 billion by 2026.

Apparel 236

Apparel eCommerce Fulfillment Order Fulfillment 236

Kibo

JULY 24, 2020

What delivers relevant content to customers based on their preferences and past behavior? Any ecommerce platform that is designed to deliver the best possible customer experience should have native personalization capabilities built in. Personalization does. API-First, Microservices Architecture.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

iVend

NOVEMBER 17, 2021

Whilst online ordering certainly is important to meet many customers’ needs, an online-only channel doesn’t cut the mustard with all shoppers, any more than a brick and mortar only option. iVend Retail for Hardware Don’t risk anything less than an outstanding customer experience.

Customer Experience 97

Customer Experience Customer Multi-channel Fulfillment 97

BigCommerce

OCTOBER 20, 2017

Just like B2C, Amazon has set the standard for the online B2B customer experience. Many B2B buyers rate their experience against Amazon as a benchmark. However, 63% of B2B e-business professionals say that their experience is worse than Amazon’s. BCG expects that figure to grow to 70% by 2020. Learn from Amazon.

B2B 251

B2B eCommerce Payment Services Multi-channel 251