Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential
Retail TouchPoints
NOVEMBER 10, 2020
While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle.
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