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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. The stakes involved in crisis-proofing supply chains are high.

Webinar 278
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With Omni-Shopping Set to Reign this Holiday, Amazon Enables Local Pickup and Delivery

Retail TouchPoints

Google searches for “in-stock” are up 800% from 2020 to 2021, while searches for curbside pickup are up 100% YoY (and that follows on growth of 3,000% from 2019 to 2020), according to Carrie Tharp, VP, Retail and Customer, Google Cloud, who shared some of these stats at the recent Google Cloud Next event.

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The Best Free WordPress Ecommerce Plugins (Apr 2020)

Ecommerce Platforms

Themes built just for the plugin – The EDD add-on library supplies some high-quality extensions, some of which include EDD Message, ConvertKit , MailChimp, and Software Licensing. Their multichannel integrations are phenomenal. The quantity and quality both look good, but you have to pay for some of these as extensions.

eCommerce 245
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Tips for shipping success during the 2021 holiday season

Omnisend

Buy supplies now. Buy as much shipping supplies and merchandise as you can, and as soon as possible. Because of supply chain delays, you may not have the opportunity to buy more until after Christmas. HSN included this callout in its 2020 holiday emails. Stock up for all of Q4, and into Q1 returns if possible.

Shipping 148
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Accelerate Order Management Success in 2021

Kibo

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. Order management is the foundation that can drive a truly agile multichannel experience. Even more than a year into the pandemic, buying habits remain in flux and supply chains strained. Download Guide.

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Better customer experience means targeting people, not buyers

GetElastic

Then there’s the increasing development of IoT and wearables, which is helping with everything from reordering office supplies to creating cashier-less checkouts at Amazon Go stores. However, it’s not enough to offer multichannel engagement—the experiences you offer on these channels need to resonate with customers to be effective.

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Email, SMS, and push marketing statistics for ecommerce in 2022

Omnisend

Supply chain challenges created an extended holiday shopping season and brands increased their attention to the importance of first-party data and opt-in marketing channels. SMS drove 106% more orders in 2021 than in 2020. Merchants sent 396% more promotional messages and nearly 699% more automated messages than in 2020.

eCommerce 146