Retail TouchPoints

APRIL 30, 2021

With more consumers spending time and money online, ecommerce entrepreneurs have more opportunities but face the peril of higher customer expectations for service and experience, as well as more competition from traditional retail brands that rushed online in order to survive. 1: The Customer is the Channel. This is true omnichannel.

eCommerce 272

eCommerce Shipping Costs Omnichannel Multichannel 272

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. A report conducted by ShipStation found that consumers are ready to shop more than they were the last holiday season , as effects from the pandemic linger. Printing labels can be time-consuming.

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148

ChannelAdvisor

AUGUST 15, 2022

Despite the longstanding love/hate relationship between B2B e-commerce and marketplaces, B2B marketplace sales are now the fastest-growing digital commerce sales channel. . billion in 2021, and they’re projected to keep pace toward $130 billion in 2022, making them the fastest-growing e-commerce channel. The biggest takeaway?

eCommerce 90

eCommerce B2B Channel Multichannel 90

Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Omnichannel. SEO Functionality. Mobile App.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

APRIL 16, 2021

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers are increasingly prioritizing convenience across the entire shopper journey in making online purchasing decisions. Seamless, Cross-Channel Brand Experiences Have Become a Key Differentiator.

Shipping Costs 300

Shipping Costs Payment Services Multichannel Consumer 300

Kibo

JUNE 10, 2021

Omnichannel commerce is a strategy that connects every sales channel that consumers use to interact with a retail brand. An omnichannel strategy seeks to deliver a cohesive message across all channels. With omnichannel, customers receive a consistent brand message and experience regardless of channel.

Omnichannel 62

Omnichannel Multichannel Social Media Channel 62

ChannelAdvisor

JANUARY 21, 2021

That dedication is stronger than ever as we begin 2021. We’ve added nuggets of information on digital marketing, fulfillment, and general and multichannel e-commerce strategies, among other pointers, to help boost your perspective for what lies ahead. . Here’s a quick preview of what it includes. Seasonal Stuff.

eCommerce 105

eCommerce Multichannel Events Download 105

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. Gee: In a post-COVID world, you can’t just run a direct-to-consumer site.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Kissmetrics

JULY 12, 2021

Keeping up with what you should be measuring or targeting can be exhausting, difficult, and time-consuming. Deliver Personalized Campaigns Across Multiple Channels With Oracle Eloqua. Oracle’s B2B cross-channel marketing solution Oracle Eloqua lets marketers plan automated campaigns while simultaneously personalizing them.

Marketing 362

Marketing Payment Services Payments Events 362

ROI Revolution

AUGUST 5, 2021

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Claim your copy so you can profit off of this channel’s meteoric rise. Consumer spending habits returning to normal. billion in consumer spending in Q2.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Retail TouchPoints

JULY 12, 2021

ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . Now, Nordstrom will have the exclusive multi-channel retail rights for both brands in all of North America, including Canada, and own a minority stake globally. The new joint venture will set the stage for a wider strategic partnership in which the U.S.

Multi-channel 256

Multi-channel Multichannel Department Stores Fashion 256

ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before. Understanding the Consumer Journey.

Consumer 98

Consumer Shipping Costs eCommerce Shipping 98

ChannelAdvisor

OCTOBER 22, 2021

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before. Understanding the Consumer Journey.

Consumer 97

Consumer Shipping Costs eCommerce Shipping 97

ROI Revolution

DECEMBER 2, 2021

Updated December 2, 2021. Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025!

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. What’s the difference between multichannel and omnichannel?

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

OCTOBER 26, 2022

The CPG (consumer-packaged goods) industry is on an exciting and transitionary path. Virtually everything about the category has changed over the last 15 years, from the way brands develop and bring products to market to how consumers learn about and purchase them. The way consumers connect with brands and products has changed too.

Food and Beverages 206

Food and Beverages Multichannel Consumer Channel 206

ChannelAdvisor

AUGUST 15, 2022

Despite the longstanding love/hate relationship between B2B e-commerce and marketplaces, B2B marketplace sales are now the fastest-growing digital commerce sales channel. . billion in 2021, and they’re projected to keep pace toward $130 billion in 2022, making them the fastest-growing e-commerce channel. The biggest takeaway?

eCommerce 52

eCommerce B2B Channel Multichannel 52

ROI Revolution

MARCH 2, 2021

Last updated March 2, 2021. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% 73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). 2021 COVID-19 stats + trends. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Updated July 1, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Claim your copy so you can profit off of this channel’s meteoric rise. In fact, over 45 million consumers will use BNPL this year. Published March 12, 2020. July 1 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Last updated June 1, 2021. As the most efficient and scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

Kibo

MARCH 29, 2021

More than ever consumers expect shopper experiences that are seamless across all channels. And in 2021, consumers expect those channels to service them anywhere and anytime. Retailers need the extensibility and scalability afforded by unified commerce to succeed in 2021 and beyond. What Is Unified Commerce?

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. Finally, “innovative” capabilities would incorporate personalization or tailored results based on consumer context and past behaviors. The result? Now it’s really just shopping.

Omnichannel 248

Omnichannel Retail Mobile Social Media 248

Retail TouchPoints

NOVEMBER 13, 2020

It’s not hyperbole to say entire sectors had to fundamentally change their business models in the past 10 months, and retail has been one of the biggest hit by changing COVID-related consumer habits. . The quarantine period showcased a growing trend of consumers’ aversion to brand loyalty. Don’t just take our word for it.

Mobile 176

Mobile Multichannel Retail Social Media 176

ROI Revolution

MAY 6, 2021

Last updated May 6, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. in 2021 over 2020 and approach $87 billion by 2022. COVID-19 brings increased consumer openmindedness.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Last updated April 8, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. Published March 12, 2020.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Retail TouchPoints

AUGUST 1, 2022

In 2021, lawsuits against inaccessible apps and websites averaged around 10 cases daily. So this consumer depends on timely and accessible online shopping options. If a website is open to the public, it is a place of public accommodation under the ADA. Retail Companies Get the Most Lawsuits.

Retail 260

Retail Multichannel Webinar eCommerce 260

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. This has created a noisy, fragmented universe of evolving channels where brands and retailers must compete for visibility. . Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

ChannelAdvisor

NOVEMBER 18, 2021

Maginty and Held began the session going over how consumers begin their purchasing journey. Consumers are smart, savvy and informed when it comes to making purchasing decisions. This has created a noisy, fragmented universe of evolving channels where brands and retailers must compete for visibility. . Modern Consumer Journey.

Consumer 98

Consumer Management Shipping Costs eCommerce 98

Retail TouchPoints

OCTOBER 7, 2022

Fueled by consumer behavior shifts during the pandemic, we continue to see increased importance placed on digital commerce and retail media to drive overall brand growth. A late 2021 Gartner survey of global marketing leaders found that 86% believe that digital commerce will be the primary sales channel within two years.

eCommerce 245

eCommerce Shipping Costs Multichannel Management 245

Omnisend

JANUARY 17, 2022

2021 was anything but a typical year. Supply chain challenges created an extended holiday shopping season and brands increased their attention to the importance of first-party data and opt-in marketing channels. 34% of consumers who click on an automated email go on to purchase compared to 7% of campaign email clickers.

eCommerce 146

eCommerce Marketing Shipping Channel 146

ROI Revolution

OCTOBER 7, 2021

Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Updated November 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ChannelAdvisor

AUGUST 12, 2022

According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B ecommerce. Marketplaces are an optimal channel option for both consumers and sellers. Evolving consumer behavior.

eCommerce 85

eCommerce B2B Shipping Costs Multichannel 85

ROI Revolution

SEPTEMBER 2, 2021

Updated September 2, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

Last updated January 5, 2021. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. billion in 2021 (up from $794.5B in Q2 2021 over Q1 2021.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ChannelAdvisor

MAY 20, 2022

In the past few years, retail media has been increasingly popular within e-commerce and it has enabled retailers and brands to meet consumers near the end of the online journey: the point of purchase. New entrants are coming every year — in 2021, Albertsons, Dollar Tree and Lowes launched retail media networks. The only problem?

eCommerce 94

eCommerce Retail Multichannel Blog 94

ChannelAdvisor

AUGUST 12, 2022

According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B e-commerce. Marketplaces are an optimal channel option for both consumers and sellers. Evolving consumer behavior.

eCommerce 59

eCommerce B2B Shipping Costs Multichannel 59