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Carrefour Franchisee in UAE Automates Online Order Fulfillment

Retail TouchPoints

A dedicated inventory placement function uses AI to allocate storage space for stock depending on each item’s popularity, improving stock availability for orders. The MFC in Ibn Battuta Mall is the first of three such facilities, with an additional two fulfillment centers set to implement AI and autonomous robots in the first half of 2021.

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Amazon Pours $1.4 Billion Into Tech Hubs, Expands Phoenix Fulfillment Operations

Retail TouchPoints

Amazon plans to open 11 new sites to support customer fulfillment and delivery operations in metropolitan Phoenix by the end of 2020, creating more than 3,000 full- and part-time jobs. The company’s decision to expand their operations here will create thousands more job opportunities for our citizens.”.

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Why Scaling Delivery Operations Goes Beyond Adding Drivers

Retail TouchPoints

This surging demand has exposed fulfilment inefficiencies and sent retailers scrambling to power their delivery operations. Retailers now place a greater emphasis on the importance of agility, with 80% of retailers expecting moderate to major supply chain investment in 2021.

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Accelerate Order Management Success in 2021

Kibo

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. A great customer experience strategy is key in order to stay competitive, but it’s not worth the effort if retailers don’t also have their backend logistics and order management up to speed.

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eBay to Fortify its Collectibles Business With $295M TCGplayer Acquisition

Retail TouchPoints

TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization. The deal is expected to be completed by Q1 2023. Headquartered in Syracuse, N.Y.,

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Home Depot To Open 3 DCs In Georgia

Retail TouchPoints

The “flatbed delivery center” scheduled to open in Stonecrest in 2021 is located near a railroad line and will accept oversized, bulky and heavy materials delivered by flat-bed trucks and rail cars. The DC will be designed to deliver Pro and DIYer orders to job sites or homes on a same-day or next-day basis.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.