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Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds

ESW

From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. Consumers found plenty of positives in buying groceries online, in addition to health-related ones. Consumers found plenty of positives in buying groceries online, in addition to health-related ones. Even in the U.K.,

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Personalisation: a force for good in the world of retail, champions Cohaesus

Retail Technology Review

According to Gartner, by 2024, the World Health Organization (WHO) will identify online shopping as an addictive disorder. It predicts that a key driver will stem from retailers increasingly deploying AI and personalisation tactics, designed to drive greater awareness and engagement of products and services amongst consumers. .

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