2024 Customer Retention Merchant Services Subscription 
GetElastic
DECEMBER 18, 2020
As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. Subscriptions. And what keeps the customers loyal you might ask?
Smile.io
MARCH 20, 2024
Strategically selecting the right loyalty program features can make or break the success of your retention tactic. Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success. The kind of rewards program you use is as important as the rewards you offer.
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Smile.io
FEBRUARY 2, 2024
Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size. Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024.
ROI Revolution
AUGUST 5, 2021
It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. Touchless payment continues to grow. That’s 9% growth over Q1, amounting to a total of $4.5
ROI Revolution
DECEMBER 2, 2021
In August 2021, 66% of organizations were in the process of delaying their office reopenings. Shopify’s total revenue grew 57% year-over-year in Q2 2021, with Shopify’s merchants generating an additional $1.1 The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. YoY growth.
ROI Revolution
MARCH 2, 2021
With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). Grocery ecommerce now makes up 12% of all ecommerce sales ( eMarketer ).
ROI Revolution
JULY 1, 2021
Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.
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