Forrester eCommerce
SEPTEMBER 23, 2020
If you’ve been following my blog, you’ll know that we’ve been measuring precisely how the emotional toll of the COVID-19 pandemic is influencing consumer appetite for commercial exchange — we do this by applying Forrester’s Consumer Energy Index, our data-driven framework that captures how ready and willing consumers are to reach out to brands. After […].
Kissmetrics
SEPTEMBER 23, 2020
A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) a live person. Through carefully scripted conversations, your brand can provide your customer base with support, information, and resources 24/7. Like any conversation, chatbots are a two-way street —- and there are benefits for both brands and users.
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Forrester eCommerce
SEPTEMBER 23, 2020
One major trend we see is an amped-up focus on retention — keeping customers and ensuring they achieve value.
Retail TouchPoints
SEPTEMBER 23, 2020
Walmart plans to hire 20,000 seasonal associates at fulfillment centers across the country, at starting hourly rates ranging from $15.75 up to $23.75 based on location, position and schedule. The retail giant also is extending the length of its Black Friday sales and expanding its inventory in several categories to prepare for the holiday rush. These new hires will build on an earlier effort that has added 500,000 new associates to Walmart’s team since March, up from the initially announced 150,
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Forrester eCommerce
SEPTEMBER 23, 2020
For our latest evaluation in the merchant payment provider space, Forrester identified ten leading vendors and spent the last four months analyzing their offering via a combination of briefings, demos, capability assessments and customer reference checks. Specifically, we evaluated ACI Worldwide, Adyen, Cybersource, Fiserv, Global Payments, J.P. Morgan, PayPal, Stripe, Worldline, and Worldpay from FIS. […].
Retail TouchPoints
SEPTEMBER 23, 2020
Talk of Millennials is rampant throughout the retail industry. Stores, technologies, experiences and product displays are being reshaped for Millennial appeal. But retailers jumping on the Millennial bandwagon do so at their peril. . It might come as a surprise to some, but Baby Boomers account for more than half of consumer revenue across the retail industry today and will continue to do so for the next decade.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
My Wife Quit Her Job
SEPTEMBER 23, 2020
Can the average person start a profitable online store? What is the most important aspect of starting any successful business? After teaching almost 4000 students in my Create A Profitable Online Store course, I now have a pretty good idea. In this episode, I share what determines success and 5 habits you much adopt to boost your productivity. What You’ll Learn.
Forrester eCommerce
SEPTEMBER 23, 2020
Setting up buying groups to operationalize the Demand Unit Waterfall™ is easier than you think, and you probably already have the systems you need.
Retail TouchPoints
SEPTEMBER 23, 2020
Zulily has consistently targeted moms as its core demographic, and the retailer is refocusing on this commitment under new CMO Kiran Akkineni. Akkineni also is returning to his roots: he is a Zulily veteran who led the analytics team during its early years, from 2010 to 2013. One of the retailer’s new initiatives is “ The Late Night Shop for Mom ,” a month-long shopping event that will offer free shipping on orders placed from 2 a.m. to 4 a.m.
FastSpring
SEPTEMBER 23, 2020
As the FastSpring team has adjusted to the new reality of remote work and continues to support our growing customer base, we have not lost sight of the importance of supporting our local community. Giving Back to Our Local Community is Part of Our DNA. At FastSpring, we define success as more than making a positive impact on our business and supporting our customers.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
TalkingRetail
SEPTEMBER 23, 2020
Since March, we have all experienced profound changes in the way we live and interact, work and shop, writes Sean Wilson, managing director of , payments firm Opayo. With a number of companies requiring employees to work from home, many of us are spending more time around our neighbourhoods. Post-lockdown, local and independent shops are.
Liveintent
SEPTEMBER 23, 2020
You’re probably tired of hearing how the COVID-19 pandemic has turned the world on its ear over the past six months. We’ve got some good news for you: This upheaval of everyday life as we knew it has uncovered some unique opportunities for online publishers. And one of those is a sharp increase in reader engagement. Read on to learn how to capitalize on this uptick right now by tweaking your content to attract new readers and sales.
TalkingRetail
SEPTEMBER 23, 2020
Retailer Lawrence Hunt, who runs a chain of Spar shops in north-west England, has decided to temporarily close all its stores at 10pm – in line with pubs and restaurants – from tomorrow (24 September). The government announced yesterday that all retail employees will have to wear a face-covering from 24 September in a bid.
RetailDive
SEPTEMBER 23, 2020
The retail giant has refined its stable of brands through partnership, acquisition, expansion, revitalization and divestment.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
TalkingRetail
SEPTEMBER 23, 2020
Vegetarian brand Linda McCartney’s has updated its packaging. The company says the new packs have been developed using research on customer purchasing behaviour, along with creative input from the McCartney family, including a back-of-pack biography written by Stella McCartney. The new design, which will be seen on shelves from October, features vibrant colours and bolder.
RetailDive
SEPTEMBER 23, 2020
The retailer is coming off a disastrous 2019 holiday performance and headed into a season disrupted by the pandemic.
TalkingRetail
SEPTEMBER 23, 2020
Family firm Gardner Garages has bought East End Services, on the London Road in Charlton Kings, Cheltenham. The company says work is already underway to convert the fuel to BP and the shop is being refurbished. The store will have two Costa Express machines for takeaway coffee.
RetailWire
SEPTEMBER 23, 2020
Walmart is ending one-way aisles and opening a second set of doors in it stores as it departs from some of the practices it put in place when the coronavirus outbreak spread across the U.S. “We have seen that generally, customers have adopted new behaviors and take serious their personal responsibility to wear masks, practice social distancing and use our expanded hours to better spread traffic throughout the day, enabling us to provide them new options,” Walmart said.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
iVend
SEPTEMBER 23, 2020
September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail , is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. The Tech Cares Award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 crisis.
TalkingRetail
SEPTEMBER 23, 2020
Retail trade union Usdaw has called on the shopping public to respect shopworkers and follow the necessary in-store safety measures to keep everyone safe, following yesterday’s statement by the prime minister. Paddy Lillis, Usdaw general secretary, said: “To help keep the number of infections as low as possible, we are calling on all shoppers to.
Omniconvert
SEPTEMBER 23, 2020
For sellers, the holiday season is just around the corner, commencing the start of the biggest shopping event throughout the. The post How to prepare for Black Friday and Cyber Monday appeared first on ECOMMERCE GROWTH Blog.
Retail Technology Review
SEPTEMBER 23, 2020
By Ed Smith,freelance writer Prior to the coronavirus outbreak, you may have read that offline marketing channels such as billboards had seen a significant spike in demand over the last few years.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
TalkingRetail
SEPTEMBER 23, 2020
Kingsland Drinks has been appointed as a new distribution partner of Cellier des Dauphins, a producer of wines in the Rhône Valley. Kingsland Drinks will manage distribution of the main brand across its UK off-trade accounts, along with the Val Soléu and Les Dauphins labels, while offering own-label wines from the producer’s various cellars. Adam.
Retail Technology Review
SEPTEMBER 23, 2020
OnBuy’s is about to embark on a worldwide scale-up of its eCommerce platform into over 140 countries by 2023, starting with 40 initial sites by year-end 2020. The company forecasts that this move will drive 50x growth within four years.
RetailDive
SEPTEMBER 23, 2020
Elections are an opportunity for businesses to embrace bipartisan action, overt activism and selling merch.
Smile.io
SEPTEMBER 23, 2020
I’m going to say something you might not like to hear: Black Friday isn’t about sales — it’s about building customer relationships and strengthening your brand community. Controversial, I know. After all, ecommerce BFCM success is measured by how many orders you’re getting and the number of dollars each of those orders is worth in the lead-up to Christmas.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Salsify
SEPTEMBER 23, 2020
We are incredibly excited to announce our closing of a $155 million Series E round of funding led by global growth-investment firm Warburg Pincus.
RetailDive
SEPTEMBER 23, 2020
Planning for a surge in demand? These tips can help you control exactly when and where customers buy from you.
TalkingRetail
SEPTEMBER 23, 2020
Off-licences, convenience stores, and supermarkets are to banned from selling alcohol after 10pm under new coronavirus rules. The new rules will come into force from 6pm on Thursday (24 September), Wales’ first minister Mark Drakeford announced. He said: “Once again, we are facing rising cases of coronavirus infections in different parts of Wales and once.
Retail Technology Review
SEPTEMBER 23, 2020
As online grocers report a spike in orders and shoppers post pictures of newly emptied shelves, ParcelHero says we must all learn the lessons of March and avoid panic-buying ahead of a second coronavirus wave. It also warns pandemic profiteers, who buy cleaning products now to sell at a higher price during lockdown, won’t get away with it a second time.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
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