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Learn About the Future-Fit Transformation Underway In India At Our Technology & Innovation APAC Forum 2022

Forrester eCommerce

It has picked up pace in the last few years and India is no exception. Firms across the globe are rushing to become adaptive, creative, and resilient through raising their IT maturity. In fact, our research shows that a higher percentage of Indian firms (7% more) focus on having a dedicated emerging tech function than […].

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The Global Reach and Sustainable Impact of Green RFID Technology

Retail TouchPoints

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. For those worried about the potential environmental impact of the technology itself, the materials used in RFID chips are thankfully sustainable in and of themselves.

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Coachtopia ‘Road to Circularity’ Docuseries Spotlights Sustainability Challenges and Solutions

Retail TouchPoints

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. Now, the company works with Coachtopia to reimagine Coach’s leather waste as a unique raw material.

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Holiday 2020: India’s Festive Season Will Generate $6.5 Billion In Online Sales

Forrester eCommerce

Holiday 2020: India’s Festive Season Will Generate $6.5 Billion In Online Sales Online retailers in India are expected to generate about $6.5 About 75% of these sales will occur from October 15 […].

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Toys ‘R’ Us Plans Brick-and-Mortar Rollout Beginning in 2024

Retail TouchPoints

UK, India, Dubai and Mexico. No information about the number of planned stores or their opening dates was available. “As “The Toys ‘R’ Us brand is growing fast and our expansion into air, land and sea is a testament to the brand’s strength,” said Yehuda Shmidman, Chairman and CEO of WHP Global in a statement.

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Meta Launches Promotional Ads to Simplify Promotion Redemption for Consumers

Retail TouchPoints

UK, Canada and India. can be followed with further questions that have been dynamically altered to guide the person to information about a specific program. The overlay feature for Instant Forms will help shoppers engage with rich media formats on retailers’ web pages to help them get more context about the business.

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Hello Indian Brands. Your CX Report Is Here.

Forrester eCommerce

Like each year, we went out and asked *your* customers what they think about the experiences they had with you, and the results are in. Forrester’s Customer Experience IndexTM 2018 India Benchmark report is out! Dear Brand, It is that time of the year again.