Remove articles omnichannel-retail online-marketplaces
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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

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Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

Editor’s note: This article has been condensed and repurposed from an existing article from Salesforce. With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We also can’t ignore inflationary pressures.

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Top Online Retailers Winning a Competitive Market

Optimizely

But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. As a retailer, you need to stand for something and have a strong mission statement. What does that look like?

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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity. 93% of customers prefer to buy online when they have decided what to buy.

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The Path of Today’s CPG Brands

Retail TouchPoints

With the adoption of ecommerce, it is now second nature for consumers to purchase everyday products through Amazon or DTC retailers, offering platforms designed to make search, discovery and automatic reordering simple and easy. Per a recent Rolling Stone article , “Gen Z consumers make purchasing decisions based on trust.

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The Best Free Ecommerce Platforms for 2023

Ecommerce Platforms

The best free ecommerce platforms may not be as feature rich as their premium alternatives, but they do offer a useful way for business leaders to get started with their online sales strategy. Plus, you can set up omnichannel selling strategies with point of sale integrations, social media, and more.

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Multichannel selling: explanation, tips, and strategies for 2024

Omnisend

Reading Time: 9 minutes Many marketers believe that multichannel selling is only for big retailers and that small retailers can’t afford it. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. It’s not true. But first, let’s start with the basics.