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Office Depot Decides to Remain One Company and Decline Acquisition Offers

Retail TouchPoints

The retailer’s Board of Directors unanimously determined that divesting the consumer business is not in its best interest at this time, but did not rule out a future spinoff. Staples made another approach for ODP’s consumer business, including both its Office Depot and OfficeMax stores, for $1 billion in June 2021.

B2B 201
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Preparing for a Very Generative AI Holiday Shopping Season

Retail TouchPoints

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. It’s also accelerating the creation of virtual and augmented reality experiences, allowing consumers to interact with products in their environments.

Toys 216
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Alibaba Boosts Revenue 34% To $21.8 Billion In Q2

Retail TouchPoints

The retail giant also solidified its position in its home country of China, adding 16 million annual active consumers in Q2 for a total of 742 million. Alibaba’s cross-border B2C marketplace Tmall Global has launched the Go Global 11.11 Tmall Global Pitch Fest Helps U.S. SMBs Expand Internationally. billion (U.S.)

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Survey: Why Companies Must Upgrade CX Basics To Tap Surging Online Sales

Retail TouchPoints

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites and marketplaces as well as with brands’ e-Commerce sites. Sellers Minimize Upside With Poor CX.

eCommerce 150
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Get More Out Of Q4: 2022 SaaS and Software Holiday Spend Report

FastSpring

We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales. For example, hobby, toy, and game stores earn 35% of their total annual revenue around the holidays. B2B Versus B2C End Of Year Performance. B2B Versus B2C Quarterly Sales. About Our Data. In the U.S.,

Payments 146
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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. When you buy shoes from an online shoe retailer, it is a business-to-consumer transaction. is founded.

eCommerce 417
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Alibaba vs AliExpress: How They Compare for Merchants and Consumers

Ecommerce Platforms

The reason for this is because both of the ecommerce giants have been battling it out for market share all over the world, especially as Alibaba Group has successfully moved into Amazon's territory with consumer sales through AliExpress. Therefore, it's not a B2C marketplace, but a B2B hub. Can regular consumers use these websites?