Kissmetrics

AUGUST 13, 2020

Digital marketing covers everything from SEO and content marketing to email campaigns, social media strategy, and video marketing too. They’ve designed high-end customer experiences for companies like Red Bull, Microsoft, IBM, and Hilton but they also work with smaller boutique brands as well.

Marketing 361

Marketing Social Media SEO Workshop 361

BigCommerce

DECEMBER 20, 2017

Community Building, Customer Engagement & CRM. Social Media Advertising, Campaigns & Retargeting. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. What is customer experience? Mobile Optimization.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

AUGUST 15, 2022

Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. There are several speakers, workshops, and Q&A sessions throughout each day; most segments range from 30 minutes to 1 hour. Workshops and Topics at Make it Big 2022. When is it? How much does it cost?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Retail TouchPoints

OCTOBER 24, 2023

It doesn’t look like a commercial or an ad, he just looks like a guy with a TikTok channel creating content. For example, the Home Depot brought its beloved kids’ workshops into the metaverse via Redcliff City, a virtual city in Roblox. Brands are also exploring how digital channels can inspire IRL (in real life) engagement.

Food and Beverages 253

Food and Beverages Workshop Games Consumer 253

Bryan Eisenberg

OCTOBER 26, 2018

Here is an example : Jeffrey and I are wrapping up a new keynote/workshop for 2019 titled, Revenue Blind Spots: Increase Your Sales with the Persuasive Momentum Framework. This has only become more challenging as consumers and companies move between channels – offline to online and back.

Workshop 202

Workshop Customer Experience Improvements Customer 202

MagentoBrain

MAY 23, 2023

Customers should be able to enroll easily, track their rewards, and redeem them easily. Promote your program: Promote your loyalty program through your website, social media channels, and email marketing campaigns. Personalize the experience: Use customer data and insights to personalize the loyalty program experience.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Sailthru

JUNE 11, 2019

They will see how customers move through the sales funnel. This helps them identify opportunities to enhance the customer experience. The map shows how enhanced customer service can differentiate the organization’s digital experience. It shows how mobile , social media and the web have changed customer behavior.

Customer 156

Customer Social Media Magazine Workshop 156

RetailMinded

FEBRUARY 13, 2023

You can also offer workshops and demos to help educate customers and show them the benefit of purchasing your products. Keep Up To Date With The Latest Trends Showing In Displays And Store Windows Keeping up with the latest trends is a great way to make your store stand out and attract new customers.

Social Media 52

Social Media Retail Payment Services Workshop 52

Ecommerce Platforms

FEBRUARY 26, 2023

They’re an excellent way to share content in a controlled environment, host events, and encourage conversations between your customers. After all, if you’re reliant on social media channels like Facebook and Instagram to engage with your tribe, you run the risk of losing access to everyone if the platform shuts down.

Payments 104

Payments Social Media Payment Services Events 104

Retail TouchPoints

AUGUST 12, 2022

DRESSX Digital garment platform DRESSX partners with brands and retailers to sell versions of garments that consumers can wear virtually within different forums, such as video calls, social channels, dating apps, livestreams, virtual worlds and within gaming environments. Major Names in Retail Invest in Fashion Technology’s Future.

Technology 202

Technology Fashion Retail eCommerce 202

Sailthru

JUNE 11, 2019

They will see how customers move through the sales funnel. This helps them identify opportunities to enhance the customer experience. The map shows how enhanced customer service can differentiate the organization’s digital experience. It shows how mobile , social media and the web have changed customer behavior.

Customer 68

Customer Social Media Magazine Workshop 68

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Omnichannel retailing involves integrating web, mobile, and in-store platforms for heightened convenience in customer shopping experiences. Retailers must continuously update all their channels so customers can access the same information across different platforms.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Sailthru

JANUARY 28, 2018

Editor’s Note: Customer journey mapping is an incredibly useful exercise for many brands to understand and improve the customer experience for its users. But at the end of the day, a customer journey map is just that…a map. To truly impact the customer experience for the better, action must be taken.

Customer 68

Customer Social Media Workshop Customer Experience 68

Steve Dennis

JANUARY 9, 2018

As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands. In fact, many retailers report that more that 60-75% of their physical store sales are influenced by a digital channel, hence the rise of the term “digital-first” retail.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Ecommerce Platforms

DECEMBER 27, 2021

Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. The solution simplifies the art of building relationships with your target audience, through everything from in-depth segmentation to multi-channel marketing across social media and SMS.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

Kissmetrics

MARCH 30, 2018

But ultimately from a business perspective, you want to provide seamless and consistent customer experience across all sales channels and reach that omnichannel zen. Google defines it as: “ensuring retailer marketing strategies are geared toward enabling customers to convert on any channel.”.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 70

Customer Loyalty Customer Subscription Omnichannel 70

ESW

MAY 7, 2019

Consumers expect a seamless customer experience along their entire purchase journeys. Consumers expect to be able to communicate with brands across social channels, through chatbots and via voice assistants. They are quick to point out flaws in company practices, from production to customer service.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113