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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

“Instead, they need to understand the nuances of the consumer as an individual — pay close attention to data and analytics — and use that insight to offer the right product and the right experience at the right price in the right places on the right channels.”

Consumer 245
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Weird Fish appoints David Butler as Chief Executive Officer

365 Retail

David has significant multi-channel retail experience and was most recently chief executive of Crew Clothing where he worked for seven years, doubling turnover to more than £120m in that time. Weird Fish, the UK lifestyle clothing brand, today announces the appointment of David Butler as its new chief executive officer.

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New West End Company Launches Manifesto Ahead of General Election

365 Retail

NWEC calls for a fairer system that does not simply shift the bill to online businesses but reflects the reality of today’s multi-channel sales model. Any review of this system must include meaningful consultation with the retail, leisure, and hospitality sector. Reintroduce tax-free shopping.

Leisure 57
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Cotswolds Designer Outlet Breaks Ground

365 Retail

This comprehensive project includes retail, F&B, leisure facilities, community play areas, and new residential developments. That’s the enduring appeal of the outlet experience, and why retailers continue to incorporate outlet into their multi-channel strategies.”

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61
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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel. Choose your Channel(s). In-chat payments.

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McArthurGlen reports solid recovery

365 Retail

We are consistently evolving to address changing consumer shopping habits and have therefore invested in enhanced services and facilities, including digital shopping capabilities, sustainability initiatives and elevated leisure offerings.”. Today, the centre is almost 100% leased. Centre expansions. Designer Outlet Serravalle.

Leisure 62