article thumbnail

4 Reasons Live Chat for eCommerce Drives Sales and Loyalty

Lemonstand

What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. 38% of consumers are more likely to buy from a company if they offer live chat support.

article thumbnail

Which Shopping Cart is Best for Your Business?

ecomdash

Well, this is why shopping carts like Shopify ang BigCommerce exist. A shopping cart is a type of ecommerce software that helps website visitors purchase items online. With the many options on the market these days, how do you choose the right shopping cart for you? We’re here to help. We’re here to help.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Retail TouchPoints

While conversational commerce isn’t brand new, it’s becoming a necessity in the retail space as consumers increasingly interact within digital channels and more and more brands are fighting for their attention. In fact, 62% of consumers now prefer to engage with brands on digital channels. What is Conversational Commerce?

article thumbnail

ShipStation Review: Is It the Best Shipping Solution for You?

Ecommerce Platforms

Apart from this, ShipStation also integrates with email marketing providers, sales channels and multiple mail carriers. From this point, you can connect the account to your preferred marketplaces and shopping carts. ShipStation lets you import order data from over 40 sales channels. ShipStation Review: Ease of Use.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Channel Advisor. Live chat support.

article thumbnail

ShipStation Review (Jan 2023): What You Need to Know

Ecommerce Platforms

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Channel Advisor. Live chat support.

article thumbnail

SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

The Benefits of SMS Marketing SMS is a direct channel. It easily integrates with other marketing channels. From your eCommerce platform to your CRM and third-party apps, it’s critical that all channels integrate together to create the best customer experience possible. Think live chat on an eCommerce website.