Remove Consumer Remove Industry Remove Payments Remove Shipping Costs
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Shining a Light on a Growing Ecommerce Threat: Chargeback Fraud

Retail TouchPoints

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend with inventory challenges and rising rates of theft and damage in the last mile. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base.

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The 7 Perfect Verticals for Generating Recurring Revenue

Groove

Selling products online often means wild swings in revenue generation based upon trends, seasonality or consumer sentiments. On the flip side, upwards of 75% of a business’s revenue comes from these same months. The Vitamins and Supplements industry has exploded in the United States and abroad in recent years.

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How Subscription Strategies can Supercharge Loyalty Programs

Retail TouchPoints

A recent Coresight Research consumer survey revealed that nearly three in five ( 56.9% ) of surveyed consumers are members of at least one loyalty program, and more than half spend more with retailers once they join their loyalty program — a net 39.5% As a whole, loyalty programs are quite popular. higher spend overall.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. “The The trade-off is long shipping times, another thing Wish is working hard to improve.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. It knows that long-term success is superior to a short-term burst of revenue. Which payment methods do shoppers in this market prefer? These experiences don’t happen by accident. What do they expect?