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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

But the truth is that we live in an increasingly “instant gratification hustle culture,” where consumers know precisely what they want and have high expectations. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Be Responsible and Transparent.

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Klarna Adds Login that Gives Consumers Control Over Which Data Points They Share

Retail TouchPoints

The service enables consumers to choose which data they share with the merchant, such as purchase histories that would enable more personalized product recommendations based on interests as well as sizes, style and color preferences for clothing.

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Top Online Retailers Winning a Competitive Market

Optimizely

But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. As a retailer, you need to stand for something and have a strong mission statement. What does that look like?

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands. on average.

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The State Of Digital Payments Acceptance In US Online Retail

Forrester eCommerce

And they are key to seamless checkout experiences, especially while consumers shop on their smartphones. And which are consumers actually using? Forrester dove into 100 retailer sites to determine the state of alternative-payments acceptance in US online […]. But which options are merchants offering?

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UK online retail rises sharply as shops reopen

Retail Technology Review

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

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10 reasons why online retail businesses need SEO

365 Retail

That’s the pot of money UK consumers spent last year on online businesses with clothing and household goods the most popular retail items purchased through the internet. Because that’s the business that consumers will choose first. That’s why it is critical to make sure your SEO is working.

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