Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 207

Payments Payment Services Customer Experience Social Media 207

Korona

MARCH 28, 2022

Major brands such as Home Depot and Microsoft have begun accepting crypto as part of their eCommerce payment options. Also, processors like Paypal now have crypto gateways accepting many different coins. But how does this affect small businesses? What eCommerce Platforms Have Integrated Crypto Payment Plugins?

Payment Services 52

Payment Services Cryptocurrencies Payments Merchant Services 52

ESW

FEBRUARY 1, 2024

And while German shoppers are similar to those in other Western retail markets, there are a few differences that brands should be mindful of when entering the market. To identify and evaluate consumer preferences, ESW conducts an annual, large-scale survey of global ecommerce consumers.

eCommerce Marketing 78

eCommerce Marketing eCommerce Marketing Payments 78

BigCommerce

SEPTEMBER 12, 2017

As part of our new partnership with payment experts Square , we’ve surveyed thousands of shoppers and retailers to shed light on how we can connect the dots and make ecommerce a more seamless experience. For retailers, being there at all of those touch-points is known as omni-channel selling. What’s the solution?

Channel 381

Channel Consumer Omnichannel Shipping Costs 381

Retail TouchPoints

AUGUST 5, 2022

As a result, retailers that rely on rule-based and manual review-intensive models are declining legitimate customers and their transactions, ultimately leaving millions of potential revenue and customer lifetime value on the table. Media articles abound about the skyrocketing marketing dollars required to woo new consumers.

Merchant Services 237

Merchant Services Shipping Costs Payments Payment Services 237

BigCommerce

FEBRUARY 13, 2018

In fact, growth projections estimate that by 2022, ecommerce revenues will exceed $638 billion in the U.S. Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. . Business-to-Consumer (B2C). Business-to-Business (B2B).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. of all retail sales ( eMarketer ).

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

iVend

MARCH 14, 2023

Read more When the pandemic started, and online shopping grew exponentially, many analysts saw it as a permanent shift in the shopping landscape, one from which brick and mortar shopping would never really recover. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

POS 97

POS Point of Sale Mobile Payment Services 97

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Fabric

AUGUST 8, 2023

A recent survey found that 73% of consumers have experienced a delivery failure and the top issues cited were late delivery, delivery not arriving when expected, and length of time to make delivery. Order management is the process of efficiently handling and fulfilling customer orders from start to finish.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

SellBrite

DECEMBER 20, 2019

The ecommerce business is booming and will continue to grow in 2020. But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. This direct-to-consumer company launched with only one pair of pants and within three years had amassed more than $9.5

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Choose your payment methods.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Omnisend

DECEMBER 7, 2022

For example, did you know that 85% of consumers abandoned their shopping carts in 2022? Similarly, mobile commerce is on the rise, with more and more consumers using their smartphones and tablets to make purchases. Finally, it’s expected that ecommerce will make up 25% of total global retail sales by 2026, up from 19% last year.

eCommerce 78

eCommerce Payments Merchant Services Social Media 78

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). US online grocery sales surged 54% to reach $95.8 With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). February 22 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Consumers Becoming Increasingly Sustainability Conscious.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

BigCommerce

SEPTEMBER 12, 2017

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. It’s easier than ever for businesses to have a digital presence across a variety of channels. A 2017 point-of-sale solutions survey of 1,164 U.S.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. Amazon grew its advertising business by 52.5% What is real-time payment? to a record 10.3%.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Brands should also prioritise online and offline integration.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

FastSpring

JANUARY 8, 2019

A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. A brand-approved or -designated reseller who can sell digital products directly to consumers on behalf of the brand. The average value a customer spends in a typical visit to a business. Business to consumer (B2C).

Merchant Services 64

Merchant Services Payment Services Payments eCommerce 64

ROI Revolution

OCTOBER 1, 2020

Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. retail ecommerce up 44.5%

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

APRIL 8, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. Omnichannel retailers Kohl’s and Nordstrom Inc. Claim your copy!

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. of all retail sales. That means total retail sales growth will amount to 2.5% of total retail sales. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With people spending more time inside their homes over the past year, redecorating and remodeling became common among many consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

DECEMBER 3, 2020

Cyber Monday 2020 was projected to bring more online revenue than ever due to the pandemic. Online spend was slated to increase by as much as 35% to $12.7 Online sales increased at less than half the projected rate, growing 15.1%. Consumers still spent a record $10.8 year-over-year to hit $9.4 11/30 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. As a result, retailers had less of a need for their shipping containers, and the containers were put away and saved for later.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2020

Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. The coronavirus pandemic forced brands to pivot their 2020 ecommerce strategies immensely to cope with consumers’ constantly shifting behavior. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. eMarketer projects that US retail ecommerce sales will grow to $843.15 Pandemic accelerates digital retail: Stats & trends. billion in 2021 (up from $794.5B December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

AUGUST 4, 2020

You’ll uncover strategies & insights around the new normal for Prime Day, inventory planning & merchandising SEO & retail readiness, and digital advertising strategies. billion in revenue in Q2 2020. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

Kibo

OCTOBER 26, 2021

Growth in online shopping continues to rise—and this holiday season will be no exception. Even as consumers begin to return to their pre-pandemic lifestyles, many online shopping habits appear to be here to stay. With that in mind, many consumers have already started searching and purchasing their gifts for the season.

Shipping Costs 62

Shipping Costs Merchant Services Gifts Recommendation 62

ROI Revolution

NOVEMBER 9, 2022

Retail media platforms will expand and D2C resources will shift. “ In 2023, brands that have historically focused on growing their direct-to-consumer business may shift resources to expand their retail and marketplace channels. More consumer research means having a cohesive omnichannel presence will be crucial.

Shipping Costs 78

Shipping Costs eCommerce Marketing Merchant Services 78

ROI Revolution

JANUARY 5, 2021

Online retail grew 49% YoY from Oct. Total YoY retail sales declined 19.1% US retail sales grew 8.5% Secondhand jewelry sales grew for many brands over the holidays , with consumers finding better details through online retail due to the pandemic ( Digital Commerce 360 ). December 31 update.

eCommerce 78

eCommerce Shipping Costs Toys Payments 78

ROI Revolution

JULY 2, 2020

COVID-19 has thrown the entire ecommerce landscape for a loop, with consumers’ buying behaviors seemingly changing overnight. At the same time, Prime Day is a time when consumers are eager to buy , creating increased opportunity for brands to leverage their websites and other marketplaces to drive sales. 6/30 update. 6/9 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

SEPTEMBER 9, 2020

Total retail sales were up 4% YoY, with online spending representing 18.6% consumers came from online orders. Online spend with U.S. retailers grew 44.4%, with a total of $200.72B spent during this period. Retail: Global retail sales are expected to dip by 5.7% billion in revenue in Q2 2020.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ESW

MAY 23, 2018

The European eCommerce market is growing exponentially and represents a huge opportunity for retailers all around the globe. In fact, eCommerce is the fastest growing segment in retail across Europe. According to research firm Mintel, online retail sales in Europe will double by 2018 to 323 billion euros ($437.91

Merchant Services 60

Merchant Services Payment Services eCommerce Marketing eCommerce 60