Retail TouchPoints

FEBRUARY 9, 2023

Going forward there are only going to be more things needing batteries, not less — electric vehicles, solar and renewable energy, all of these things require batteries,” said Detenber in an interview with Retail TouchPoints. So we have a little bit of an Amazon moat, which is difficult for many retailers.

Customer Data 178

Customer Data Customer Omnichannel Electronics 178

Retail TouchPoints

APRIL 2, 2021

It was never meant to be the driving force behind experiences. Instead, analysis and understanding of both structured and unstructured customer data is what’s required if brands want to create extraordinary experiences in a channel-less manner. The Road Ahead for Retail.

Retail 149

Retail Specialty Retailers Customer Loyalty Customer Experience 149

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. While past purchases and loyalty information are helpful, knowing what customers are interested in and what their needs are sets associates up for success.

Retail 279

Retail Beauty and Health Books Omnichannel 279