articles tags Kiosk Technology Customer Experience Related Topics 
Retail TouchPoints
JULY 12, 2023
The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Sensors, such as RFID tags, are attached to each product and communicate immediately when an item leaves the shelf.
GetElastic
SEPTEMBER 9, 2019
Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Tagging and user segmentation. User tagging for analytics, segmentation and remarketing campaigns. Live chat takeover.
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