Customer Loyalty Customer Retention Outdoor Social Media 
Retail TouchPoints
AUGUST 15, 2022
New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Inflation and the threat of a recession are bringing discounts to the forefront.
Optimizely
OCTOBER 22, 2020
Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. Trust that this will appeal to your customers’ competitive nature.
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eCommerceFuel
OCTOBER 1, 2020
Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.
MakeWebBetter
JULY 30, 2020
Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited. The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic.
Smile.io
MARCH 5, 2020
Utilize your social channels. Any sale you’re having should be promoted on all your social media channels. Social media is where the majority of your customers live, so it’s the best medium to update them on your brand and products. Offer special incentives for loyalty members. Key Takeaways.
Kissmetrics
MARCH 22, 2018
In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. Most businesses under-invest in customer loyalty, even though establishing some type of loyalty program is one of the most obvious ways retailers enhance their customer experience.
Korona
NOVEMBER 10, 2022
However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Customers expect to access customer service in the way that is most convenient for them.
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