article thumbnail

UK retailers look to post-purchase tracking solutions to increase repeat purchases and customer loyalty, Scurri data shows

365 Retail

Additional research of 1,000 UK consumers in the Last Mile Delivery: What consumers want in 2023 and how retailers can take control report, conducted in by Scurri and IMRG , shows nearly half of respondents (46%) believe post-purchase shipping updates should come from the retailer or brand rather than the delivery partner.

article thumbnail

2021 Is the Time to Deliver a Hyper-Relevant Digital Experience in B2B

Kibo

Personalization And B2B Ecommerce White Paper. Written in conjunction with Brian Beck, one of the world’s leading authorities in B2B Ecommerce, this white paper covers the critical nature of delivering hyper-relevant experiences, particularly after COVID. Understand Your Customer’s Journey.

B2B 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Impact of AI on Retail in 2024 

365 Retail

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. Generative AI also has huge potential to transform the customer service experience, and in turn drive customer loyalty.

Retail 64
article thumbnail

From Retail to e-Tail: How to Launch an Ecommerce Website for Your Brick-and-Mortar

BigCommerce

Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Shipping is often a big thing for online retailers as almost everyone was charging an arm and a leg for shipping due to heavy products. Determine your shipping costs.

article thumbnail

Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

And be sure to check out our white papers and case studies to find out how Kibo can help your business compete and win in today’s competitive retail landscape. To learn more about Perfect Sync, download this Snapshot. This year, eMarketer predicts eCommerce revenue will reach $794.50

article thumbnail

The rise of conflicted consumerism: Cost-of-living prompts UK shoppers to weigh up price versus principles in buying decisions

365 Retail

Despite this seeming paradox, it means retailers now need to cater for both polar ends of the conflicted shoppers’ value spectrum if they are going to win custom, loyalty and lifetime value.”

article thumbnail

A Vendor’s Guide to B2B Ecommerce

FastSpring

More choice and competition around shipping and payment options. You might decide to invest in white papers and case studies, or go social by targeting customers through LinkedIn and webinars. Encouraging customers to visit your site using tools that track SEO, email marketing, and PPC campaign analytics. ????????

B2B 148