articles tags Critical Issues 
Retail TouchPoints
JULY 12, 2023
That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics.
Omnisend
DECEMBER 15, 2020
When your customers make a purchase, they’re thinking about getting the product and not about things like customer support. When that time comes, the customer will look to contact the company. You can have dedicated teams for each one of them, but remember to properly prepare your agents for customer interaction.
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Omnisend
OCTOBER 4, 2023
But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. This article will show you how to write effective order cancellation emails that boost your ecommerce success. Get feedback.
Omnisend
JANUARY 5, 2024
And with most businesses gearing towards offering a digital-first shopping experience to their customers, websites are a crucial part of every marketing strategy. Follow these principles for great website design: Find a color palette that fits your brand so customers can easily associate your website and branding.
Ecommerce Platforms
DECEMBER 21, 2018
Put simply, you could sell the best products, have a beautiful digital store, provide excellent customer service, but if you don't craft persuasive product copy, you aren't making the most of your ecommerce business. This means creating a customer avatar so you can get to grips with your target demographic. Product Descriptions.
Ecommerce Platforms
SEPTEMBER 28, 2021
So, by the end of this article, you should have a clearer idea of which (if either) is right for you. You can scale your WordPress website as you require and customize it to the finest degree. You want total customization freedom, even if it comes with a steeper learning curve. eCommerce functionality? Let’s dive in!
Ecommerce Platforms
FEBRUARY 20, 2020
This ultimate guide goes beyond what we’ve covered in our best POS system article to reveal the current proven best retail POS systems. Customer Support. Well, the hardware here typically entails stuff like iPads, tablets, PCs, card readers, barcode scanners, receipt printers, cash drawers, customer display, etc. 4: Vend POS. #5:
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