Remove Customer Remove Live Chat Remove Payment Services Remove SEO
article thumbnail

Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the one hand, it’s an once-in-a-year opportunity to run promotions , launch new campaigns to acquire new customers , and ramp up for a long running revenue train to start the new year. This makes online businesses prone to customers’ negative feedback and god forbid, negative reviews. For example, according to Live Chat Inc. ,

article thumbnail

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best CBD Ecommerce Platforms

Ecommerce Platforms

In that case, you need to consider some of the best CBD ecommerce platforms, since not all payment processors and ecommerce platforms are as friendly toward CBD sellers. Payment processors have a history of avoiding these types of products for liability issues; they’re considered “high-risk industries.” BigCommerce.

article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. . Squarespace Pros. Squarespace Cons. Bigcommerce Cons. BigCommerce Features:

article thumbnail

The Pros and Cons of Shopify vs Squarespace for Selling Online

Groove

The primary difference between the two services is what they were originally designed to accomplish - and what that means for each service offering today. The single factor that these services had in common was that they were content management systems. Best-in-class Customer Support. CMS Platforms. eCommerce Platforms.

article thumbnail

19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. You don’t even have to think about hosting, security, or SEO.

article thumbnail

Best Ecommerce Hosting (May 2023): The Ultimate Web Hosting Guide for Ecommerce Business Sites

Ecommerce Platforms

While many online store builders do offer hosting as a built-in service, there are countless other platforms which require you to seek out your own hosting solution. Choosing the right option ensures you can provide your customers with the best possible browsing experience, complete with fast-loading pages, and exceptional security.