Remove articles tags Data Capture
article thumbnail

The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

Your unique combination of these aspects is unlike that of any other ecommerce business out there – and is why no FUD headline like “Why Your Business Will Fail” or “8 Innovative Ways to Skyrocket Growth” will ever fully apply to your brand. We’ll cover: What an ecommerce platform is. What is an Ecommerce Platform?

article thumbnail

Google Analytics 4 (GA4) For BigCommerce Advanced Setup Tips & Tricks

Groove

This is an updated version of our original March 2022 blog ‘ How Google Analytics 4 Will Impact Your eCommerce Website ’. Our previous blog contains more detailed information about GA4 that you may find helpful as a companion to this article. You speak with a friend about an obscure product they saw online.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Edge SEO for eCommerce: How to Spend Less for Faster SEO Implementation

Inflow Insights

These boil down to two problems: either your eCommerce platform won’t let you make these SEO changes, or development logistics, costs, and personalities get in the way. In this article, we’ll be discussing a unique strategy currently gaining steam in SEO circles. Each of these problems point to the same potential solution.

SEO 128
article thumbnail

Olark Review:The Best Live Chat for Website Tool

Ecommerce Platforms

Conversation tags let you see the topics that come up often in chats. The transcripts dashboard captures every conversation that goes on in your Olark chat box. This feature also allows you to filter for chats that matter using tags, keywords and data range. Then you will get a glimpse of what your customers are saying.

Live Chat 106
article thumbnail

LiveChat vs Zendesk: Which Chat Tool is Best?

Ecommerce Platforms

Other options for data analytics and insights include: Data export : Share chat insights with shareholders via CSV files Agent reports : Examine agent performance in-depth with insights into response time, chat duration, agent activity and staffing predictions. Plus, companies can also send surveys to customers automatically.

Live Chat 196
article thumbnail

LiveChat vs Zendesk: Which Chat Tool is Best?

Ecommerce Platforms

Tag-based reporting: Add tags to chats for analytics. Eye-catchers: 120+ ready-to-use images and gifs to capture audience attention. Like LiveChat, Zendesk offers a fully-customizable ecosystem for digital experience, with an all-in-one single customer view so agents can track valuable data about each customer on the go.

Live Chat 196
article thumbnail

Pros and Cons of HubSpot: Choosing the Right Tool

Groove

This tool has made it easier than ever for eCommerce-focused businesses to incorporate all aspects of marketing strategy into HubSpot. The Service Hub includes a Help Desk with ticketing, shared inboxes so teams can tag-team support and a chat bot to automate help and route tickets. Pro - HubSpot’s support is top notch.