Mon.Dec 11, 2023

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How to deal with order fulfillment challenges during the holiday shopping season

RetailDive

Prepare for the 2023 holiday season with expert strategies for effective order fulfillment. Discover how to meet high demand, handle order spikes, and optimize your supply chain to ensure customer satisfaction and avoid holiday anxiety.

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4 Key App Marketing Objectives you Can Nail with Video Content

Retail TouchPoints

Thanks to its versatility and appeal, video content lies at the core of most inbound marketing campaigns nowadays. From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. The problem is, with so many options out there, how can you know which kind of video would be the best fit for your app?

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Saying Goodbye To MQLs: How Does Marketing’s Life Change When Saying Goodbye To MQLs?

Forrester eCommerce

There are five key ways that marketing’s role changes when making the shift to buying groups and opportunities. Find out what they are in this week’s Saying Goodbye to MQLs blog.

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TikTok Aims to ‘Transform Indonesia’s Ecommerce Sector’ Through Partnership with Tokopedia

Retail TouchPoints

In early October, Indonesia dealt TikTok a blow when it banned ecommerce on social media. Now, just two months later, TikTok has entered a strategic partnership with Indonesian ecommerce firm PT GoTo Gojek Tokopedia (GoTo) that gives TikTok a controlling stake in one of the biggest shopping platforms int the country, Tokopedia. Through the new partnership, Tokopedia and the TikTok Shop Indonesia business will be combined under the existing PT Tokopedia banner, in which TikTok will take a control

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Generative AI Promises Conversational CX For Customers And CX Pros

Forrester eCommerce

The Potential Of Generative AI For Customer Journey Mapping, Analytics, And Orchestration Generative AI’s transformative impact on journey mapping, journey analytics, and journey orchestration has only just begun. It promises to connect humans to complex journey data in more natural ways and generate hyperpersonalized recommendations for people and systems working with customers.

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Investors Propose to Take Macy’s Private with $5.8 Billion Buyout Bid

Retail TouchPoints

An investor group composed of real estate investment firm Arkhouse Management and asset manager Brigade Capital have submitted a $5.8 billion bid to buy out Macy’s, Inc. and take the retail conglomerate private, multiple sources report. Arkhouse already has a large stake in Macy’s and would be paying a premium to own the rest of the company — the offer values the retailer at $21 per share, about 23% over the $17 a share that the stock was trading at as of the close of business Friday.

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More Trending

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35 Small Town Business Ideas That Can Make You Money

My Wife Quit Her Job

Finding small-town business ideas is about identifying a gap in the community and offering a great product or service. Doing business in small towns offers unique benefits like lower costs, affordable land, less competition, and, most importantly 一 a supportive community. In this post, I’ll share 35 small town business ideas that have the potential to provide great returns in the long term.

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Should You Be Using a Crowdsourcing Solution?

Wiser

Store audits play a pivotal role in ensuring the retail experience is consistently high quality, and that your brand is represented the way you intend. They aid in the monitoring of product availability, pricing accuracy, promotional execution, and overall store cleanliness. Regular audits can be instrumental in identifying areas for improvement and in implementing necessary changes.

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As 2023 winds down, Retail Dive has tracked 50 CEO exits

RetailDive

From Jonathan Johnson’s abrupt departure from the new Bed Bath & Beyond to Dollar General’s about-face on Jeff Owen, it’s been a year of high turnover in retail.

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Matalan Expands Online Fashion and Homeware Selection with New Brand Additions

365 Retail

Matalan has announced the introduction of 10 new third-party fashion brands to its online store. This expansion is part of the company’s strategy to enhance its online shopping experience by offering a wider variety of clothing and footwear options. The newly added brands to Matalan’s online platform include Quiz , Pink Vanilla , Blue Vanilla , Roman , Yumi , Mela London , Where’s that From , Izabel , Brand Threads , and Toe Zone.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Why Macy’s investors reportedly offered $5.8B to take the department store private

RetailDive

The company’s real estate, and not its retail operations, are likely motivating the offer, which the would-be suitors may be willing to increase.

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Ecommerce Product Releases: December 11, 2023

Practical eCommerce

New products for merchants this week include email marketing, B2B payments, streaming video ads, marketplaces, and more. The post Ecommerce Product Releases: December 11, 2023 appeared first on Practical Ecommerce.

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Sears Opening New Stores Again Discreetly

RetailWire

Despite common belief among most consumers that the American retailer Sears has disappeared, the truth unveils Sears opening new stores.

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AI Tools for Video Timestamps, ‘Key Moments’

Practical eCommerce

Timestamps on a YouTube video help Google understand it for "key moments" in organic search results. The post AI Tools for Video Timestamps, ‘Key Moments’ appeared first on Practical Ecommerce.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Dollar General to ‘Get Back to Basics’ As it Refocuses Store, Supply Chain, and Merchandising Strategies

RIS News

CEO Todd Vasos said the company is looking at the company “through the eyes of the customer” in order to “get back to basics” across its store, supply chain, and merchandising operations.

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SmileDirectClub shuts down, leaving customers without support

RetailDive

The DTC dental company filed for bankruptcy earlier this year hoping to undergo a going-concern transaction, but has now closed its operations.

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What Brands Should Know About a Merchant of Record before Expanding Global Commerce

ESW

Ecommerce brands have countless revenue-generating operations to manage, from product selection to promotions and sales. Other operations, such as payment and transaction processing, are essential but can take time away from value-added activities. Many global ecommerce businesses turn to a Merchant of Record (MOR) to take on the heavy lifting associated with global commerce.

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Eagles Leverage 5G, AI, and Computer Vision To Offer Cashierless Convenience at Lincoln Financial Field

RIS News

The Philadelphia Eagles have introduced two 'On the Fly' express stores at Lincoln Financial Field. The stores, designed to offer a seamless, cashierless experience, use 5G technology and AI-powered computer vision.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Beyond transactions: Checkout innovation to launch at NRF 2024

RetailDive

Experience the new wave of retail for yourself at NRF 2024, where data-driven insights, AI, and more come together to craft an unparalleled retail experience.

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Christmas Through New Year’s Travel Expected To Be Busiest on Record

RetailWire

Millions of people plan to take to the skies and roads this holiday season. How busy will it get?

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Five Below looks to tech, analytics to optimize inventory

RetailDive

As the discount retailer aims to speed up its supply chain and hold back costs, it has also opened a sourcing office in India.

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Clean, Centralized Data Breathes Life Into CPG and Retail Innovation — But IT Roadblocks Persist

RIS News

League of Leaders members recently shed some light on the trends, opportunities, and obstacles related to data, analytics, and AI within the industry.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Pinterest tests body type search feature

RetailDive

Powered by artificial intelligence, the company is using tech to increase body representation on its platform.

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‘Home Alone’ Movie Highlights Rising Cost of Living

RetailWire

The cost of living has come a long way according to the movie "Home Alone.

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Zulily to cut more than 800 jobs in 3 states amid reported shutdown

RetailDive

The company is going out of business, according to news reports and posts by employees on LinkedIn.

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Macy’s Might Be Bought Out for $5.8 Billion

RetailWire

The future of Macy's hangs on this monumental billion-dollar deal.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Can robots help workers meet growing fulfillment demands?

RetailDive

How have 3PLs and retailers used autonomous mobile robots to handle peak season e-commerce growth?

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How AI Can Optimize the Customer Journey

RIS News

Take a look at how AI can be used to support a truly modern and connected customer experience.

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Adidas launches digital products on Roblox

RetailDive

The sportswear brand has opened virtual pop-up stores that carry licensed digital clothing and bespoke outfits for the platform.

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Federal Jury Rules Against Google’s App Monopoly

RetailWire

It's truly an Epic win in the case against Google's monopoly.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.