RetailDive

APRIL 3, 2023

Springs Window Fashions and Lodge Cast Iron transform demand planning with Anaplan.

Fashion 87

Fashion Retail 87

Retail TouchPoints

APRIL 3, 2023

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 317

Retail Banking Operations eCommerce 317

Forrester eCommerce

APRIL 3, 2023

Professional services firms including management consultancies, technology service providers, Big Four accounting firms, full-service consultancies, and product engineering firms have grown far faster than GDP for over a decade. Accenture’s revenue has risen at a compound annual growth rate (CAGR) of 11.2%, EPAM’s by 26.5%, and TCS’s by 9.8%.

Technology 195

Technology Management Customer 195

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 266

Payment Services Payments Retail Operations 266

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

APRIL 3, 2023

All major economies have been under distress due to the Ukraine war, stress in supply chains, post-COVID pressures, and banking crises in the US and Europe. Notwithstanding these challenges, the Indian economy will grow between 6.5–7.0% in the next 12 months.

Banking 195

Banking Supplies Information Technology 195

Retail TouchPoints

APRIL 3, 2023

Just one year ago the business world was ablaze with the potential of the metaverse — new virtual worlds and NFT launches were a seemingly daily occurrence as experts and evangelists envisioned a meta-future; one major tech company even rebranded to capture the movement. But then the economy took a turn, people regained the ability to interact in the physical world, ChatGPT debuted and the metaverse hype turned out to be just that, hype — mostly.

Omnichannel 261

Omnichannel Fashion Games eCommerce 261

Retail TouchPoints

APRIL 3, 2023

Build-A-Bear Workshop has appointed Julia Fitzgerald as its new Chief Marketing Officer with the goal of further driving the company’s profitable growth through the “strategic evolution of the company and monetization of the powerful brand equity.” Fitzgerald will be a member of Build-A-Bear’s senior leadership team, reporting directly to CEO Sharon Price John.

Workshop 245

Workshop Marketing Multi-channel Toys 245

Forrester eCommerce

APRIL 3, 2023

The White House’s budget proposal for fiscal-year 2024 includes more than $500 million in customer-experience (CX)-related investments to continue progress on the administration’s robust CX goals. Predictably, this hasn’t made headlines: It’s just.007% of the total $6.9 trillion budget proposal and doesn’t excite fiery debates like higher-profile requests do.

Customer Experience 195

Customer Experience Customer 195

Retail TouchPoints

APRIL 3, 2023

H&M will debut a new collection of compostable baby clothes that have earned Gold status from the Cradle to Cradle Products Innovation Institute on April 6, 2023, both in stores and online. The clothing and accessories in the 15 -piece line are made with organic cotton and include a bodysuit made without metal or plastic trims. “Room to grow” details such as adjustable waists, foldable waistbands and cuffs are designed to extend the usable life of the clothing.

Clothing 235

Clothing Accessories Apparel Books 235

Forrester eCommerce

APRIL 3, 2023

The conversation around extended reality (XR) headsets comes and goes frequently – and is peaking again now. The story arc of these conversations has been similar for at least a decade (though we seem to have collective amnesia).

Consumer Electronics 195

Consumer Electronics Consumer Electronics Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

APRIL 3, 2023

More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These 86.9 million or so homes spent $136.8 billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 billion in 2023. Consumers spending more on their “fur babies” presents a big opportunity for brands like Myos Pet , which provides canine supplements crafted with Fortetropin® that are clinically proven to build muscle for better mobility

Payment Services 232

Payment Services Social Media Subscription Channel 232

Forrester eCommerce

APRIL 3, 2023

The just-published Forrester Wave™ for Order Management Systems (OMS) illustrates a fractured market of 8 OMS vendors, all racing to match an unprecedented rate of change.

Marketing 195

Marketing Management Consumer Customer 195

Retail TouchPoints

APRIL 3, 2023

Activist investor ValueAct Capital sent an open letter to Seven & I Holdings asking the company to spin off 7-Eleven as its own company. ValueAct is pushing for a re-evaluation of the company and a restructuring that would create a “global champion 7-Eleven company.” The activist investor owns a 4.4% stake in the retailer and has been pushing for change since 2020.

Operations 228

Operations Management Retail 228

Forrester eCommerce

APRIL 3, 2023

ChatGPT is in trouble with privacy. As part of an open investigation, the Italian regulator has stopped the use of ChatGPT in Italy.

Information 195

Information Customer 195

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Retail TouchPoints

APRIL 3, 2023

Walmart has revamped its digital storefront to give customers “a sleek new look and experience that offers a more engaging way to browse and discover our incredible assortment,” said Tom Ward, EVP and Chief Ecommerce Officer of Walmart U.S. in a blog post outlining the updates. The key change to the Walmart.com experience is a completely redesigned homepage both online and in the Walmart app.

Social Media 209

Social Media eCommerce Blog Customer 209

Wiser

APRIL 3, 2023

The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.

Social Media 167

Social Media Payment Services Shipping Costs Information 167

Ecommerce Platforms

APRIL 3, 2023

Is Shopify good for SEO? Many people agree that Shopify is a powerful and versatile store-building platform, but how effective is it at allowing you to capture attention from the search engine results pages? After all, to ensure your Shopify store makes an impact, you’re going to need SEO. The simple answer is yes, Shopify does have a number of tools available to ensure you can thrive in the search engines.

Shopify 104

Shopify SEO Social Media Mobile 104

Store Growers

APRIL 3, 2023

If you’re familiar with Google Shopping , you’ve probably heard about or even used Google Merchant Center (GMC), one of Google’s essential tools for uploading and customizing product data. With a free GMC account, you can keep your product listings on Google Merchant Center up-to-date, which you can use in your Google Ads campaigns. The platform is great for team collaboration and workflow efficiency , as it allows you to grant team members full or limited Google Merchant Center access.

Merchant Services 91

Merchant Services Management Information Marketing 91

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Ecommerce Platforms

APRIL 3, 2023

To thoroughly tell your brand’s story, and bring in more customers in the process, you must connect with users on social media platforms. And there’s no better place to share your story than on TikTok. Our Shopify TikTok guide explains how easy it is to make content for the next generation of shoppers, with a tutorial on how to sell on TikTok with Shopify, and information about why to sell on TikTok.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

RetailDive

APRIL 3, 2023

The company intends to sell its software business while it winds down retail operations over the next several weeks.

Operations 131

Operations Retail 131

Ecommerce Platforms

APRIL 3, 2023

Is Shopify good for SEO? Many people agree that Shopify is a powerful and versatile store-building platform, but how effective is it at allowing you to capture attention from the search engine results pages? After all, to ensure your Shopify store makes an impact, you’re going to need SEO. The simple answer is yes, Shopify does have a number of tools available to ensure you can thrive in the search engines.

Shopify 104

Shopify SEO Social Media Mobile 104

Digital Doughnut

APRIL 3, 2023

Google Analytics 4 is the next-generation measurement solution. Come 1st July 2023, standard Universal Analytics properties will stop processing data. But what are the key differences between GA4 and UA?

Search Marketing 98

Search Marketing Marketing 98

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

ESW

APRIL 3, 2023

ShopTalk 2023 is in the books. As perhaps the largest gathering of retail and brands, the Las Vegas-hosted event was three days of non-stop innovation and inspiration (plus a fantastic performance by Nelly). As we headed home, we reflected on key topics and trends that are poised to shape the landscape for brands with DTC channels. Omnichannel and Unified Commerce Today’s shoppers have more choices than ever.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

GetElastic

APRIL 3, 2023

Shoptalk is an annual tradeshow where thousands of retailers come together to discuss the latest trends, technology, and future of retail. Our team was thrilled to attend once again in Las Vegas this year- meeting partners, prospects, and clients to talk about the state of the retail industry and discuss their digital vision and initiatives for the upcoming year.

Multi-channel 78

Multi-channel Omnichannel Jewelry Demo 78

Profitero

APRIL 3, 2023

ChatGPT = Chat Generative Pre-training Transformer ChatGPT is an AI chatbot developed by OpenAI that exploded into mainstream consciousness shortly after it was released in November 2022. It’s not the first chatbot of its kind, but thanks to its advanced capabilities and impressive human-like responses it’s certainly the most popular right now. There are endless potential applications of this kind of technology, but at Profitero we’ve been investigating how you can use ChatGPT for free analysis

Technology 78

Technology 78

RetailDive

APRIL 3, 2023

The collection, which comes a year after the Fabletics sister brand launched, comes as more retailers introduce more inclusive offerings.

Retail 102

Retail 102

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

SheerID

APRIL 3, 2023

SheerID and Thule Partner to Honor Students, Military, and First Responders With 30% Off Outdoor and Travel Gear for the Whole Family

Outdoor 78

Outdoor Travel 78

RetailDive

APRIL 3, 2023

Mark Tritton alleges that the retailer stopped payments on his $6.76 million severance agreement in January.

Retail 114

Retail 114

Digital Doughnut

APRIL 3, 2023

Ecommerce has become an essential tool for B2B businesses looking to contend with changing customer behaviour, technological development and economic instability.

B2B 59

B2B eCommerce Customer Technology 59

RetailDive

APRIL 3, 2023

The undergarments brand has been profitable since it launched. CEO Tom Patterson spoke with Retail Dive about his approach to growth.

Omnichannel 101

Omnichannel Retail 101

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data