Forrester eCommerce
FEBRUARY 23, 2024
Fintech is slouching towards ubiquity (see image below). As it does, fintech will evolve into a broadly held mindset in contrast to being defined as a type of company, a specific set of startups, a category of product types, or a series of new business models.
Retail TouchPoints
FEBRUARY 23, 2024
Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Image courtesy Wonder Wonder , the food hall concept from entrepreneur and Jet.com founder Marc Lore, has opened a new location in a Quakertown, Penn., Walmart. This is the 11th Wonder storefront in the U.S., and the first in Pennsylvania. It also is Wonder’s first official partnership with a brick-and-mortar retailer.
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Forrester eCommerce
FEBRUARY 23, 2024
Thanks to genAI, the era of AI computing is upon us. Backed by decades of development and fueled by billions of dollars in language models, AI infrastructure, and AI-powered applications, technology is taking a massive leap forward.
Retail TouchPoints
FEBRUARY 23, 2024
J.Crew has already gotten its feet wet in the circular economy, launching a resale program in partnership with its sister brand Madewell in January 2023. Now, the brand has partnered with SuperCircle for a swimwear takeback program focused on responsibly recycling swimwear that would otherwise end up in landfills. The “Second-Life Swim” program will be available both in J.Crew stores and online.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
FEBRUARY 23, 2024
The awe and wonder of genAI – instantly generating ad headlines, email copy, images for social posts, quality video, and more – is quickly fading as the complexities of adopting its capabilities into marketing workflows take center stage.
Retail TouchPoints
FEBRUARY 23, 2024
Following its first livestream event last fall , discount shopping platform Shein is planning a second shoppable livestream event Sunday, Feb. 25 to showcase its spring and summer fashions. The three-hour “Shein Live: Front Row” event will begin at 12 p.m. PT on the company’s official channels on Facebook, X, YouTube and Instagram. Fans who want to shop the livestream can tune in on the Shein app for the exclusive shoppable experience.
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Retail TouchPoints
FEBRUARY 23, 2024
CVS Pharmacy has partnered with Grubhub to make thousands of beauty, household, wellness and convenience items available for delivery from its 6,000+ stores in 48 states. The companies are kicking off the relationship with a collection of Daylight Saving Essentials designed to address the grogginess that often follows the time change, which will take place this year on March 10.
Forrester eCommerce
FEBRUARY 23, 2024
On February 21, Google announced its new generative AI solution for productivity, Gemini for Google Workspace. Previously launched for enterprises as Duet AI for Workspace Enterprise, Gemini for Google Workspace Enterprise keeps the same pricing, at $30/user/month for unlimited usage.
Retail TouchPoints
FEBRUARY 23, 2024
With the disruptions of the COVID-19 pandemic and global shortages and conflict, the worldwide land transport sector has undergone substantial transformation in recent years. While some sectors have struggled to recover, land transport has emerged as an innovator, with an expected growth of over $130 billion over the next five years. This transition creates opportunities for freight and logistics companies to enhance their operations and explore new avenues for growth.
Forrester eCommerce
FEBRUARY 23, 2024
The California attorney general’s office reached a settlement with DoorDash after the food delivery company sold customer data without proper notice or opt out controls. It got slapped with a measly $375,000 fine (for context, DoorDash’s stock price is $122 and change), but don’t brush this off as a one-and-done.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
FEBRUARY 23, 2024
Buzzfeed has sold youth culture media company Complex to livestream shopping platform NTWRK , which plans to use the acquisition to build a “next generation content and shopping experience.” The sale of Complex was part of a larger restructuring at Buzzfeed that also included the layoff of 16% of its workforce, as the company looks to find its way back toward profitability amid a challenging media climate.
Forrester eCommerce
FEBRUARY 23, 2024
I am happy to announce that my coverage area now includes Data Center Services, Infrastructure Outsourcing, and Semiconductors. This is in addition to my existing coverage of Technical Debt and Enterprise Architecture.
365 Retail
FEBRUARY 23, 2024
This month, the Office for National Statistics reported that the UK fell into a technical recession in the latter part of 2023. This recessionary environment will put SMEs under increasing amounts of pressure, as well as triggering interesting opportunities for those organisations who are readier and more equipped. Jijay Shen, General Manager, Europe, Alibaba.com Trading internationally is a key way to achieving growth, as it can significantly expand access to more customers and markets, diversi
Forrester eCommerce
FEBRUARY 23, 2024
On February 21, 2024, Change Healthcare, one of the major pharmacy claims processors in the United States, detected a cybersecurity incident and took its systems offline, causing disruptions to pharmacies and medical providers across the country. UnitedHealth Group, its owner, immediately acknowledged this incident in an 8-K filing to the SEC on Feb. 21.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
FEBRUARY 23, 2024
Krista Berger is the new senior vice president of Barbie and will lead the dolls division at the toy company. Meanwhile, the apparel conglomerate is reviewing its brand assets.
Forrester eCommerce
FEBRUARY 23, 2024
We share some of the top retail commerce initiatives retail business pros will invest in for 2024.
Digital Doughnut
FEBRUARY 23, 2024
Explore tech tools for businesses to boost customer experience, from personalisation to real-time feedback, ensuring superior service and growth.Explore tech tools for businesses to boost customer experience, from personalisation to real-time feedback, ensuring superior service and growth.
Wiser
FEBRUARY 23, 2024
In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships. The dialogue underscored the need for agility in pricing policies and the growing importance of location-based sensitivity when it comes to determining the right price point for different markets.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
SheerID
FEBRUARY 23, 2024
Getting a gated offer in front of new audiences can be challenging. SheerID can help you find the right partner to meet your marketing goals.
Practical eCommerce
FEBRUARY 23, 2024
Bryant Jaques is a serial CMO turned CEO of BuddyLove, a women's apparel brand suffering from a post-pandemic meltdown. The post Painful Decisions Greet First-time CEO appeared first on Practical Ecommerce.
RIS News
FEBRUARY 23, 2024
Newsweek has released its fourth annual ranking of America's Best Loyalty Programs. RIS breaks out the top 10 retailers to rank on this year’s look at loyalty.
RetailDive
FEBRUARY 23, 2024
The Milk Makeup and Obagi parent company launched the seven-person council to help it identify industry trends to meet customer needs.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
365 Retail
FEBRUARY 23, 2024
The high street in the UK stands as more than a mere hub for shopping; it’s a cornerstone of local economies, embodying community, culture, and commerce. Despite facing challenges, the high street’s significance as a community and economic staple is unwavering, symbolising not only a centre for transactions but also a space for communal engagement and belonging.
RetailWire
FEBRUARY 23, 2024
No cell service on Feb. 22, 2024? Krispy Kreme came to the rescue with a hot doughnut for affected customers.
Smile.io
FEBRUARY 23, 2024
A loyalty program can deliver a significant return on investment for your ecommerce business. But only if customers use it. For customers to actively engage with an online loyalty program, a few things have to be true: The rewards are motivating. The program is easy to use. Ensuring your rewards are motivating involves understanding your customers’ values, choosing an appropriate rewards program type , and offering rewards that align with both of those.
RetailWire
FEBRUARY 23, 2024
SpaceX is gearing up for its first Starship launch of 2024. Scheduled to take place within the next three weeks at its Starbase facility in South Texas, SpaceX is urging regulators to expedite the licensing process for its Starship flights.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
FEBRUARY 23, 2024
The retailer’s vendors have already reported fulfilling Project Gigaton’s target of cutting 1 billion metric tons of greenhouse gases from its supply chain.
Dynamic Action
FEBRUARY 23, 2024
Summary Despite its importance, putting the customer at the center of retail decisions remains a challenging task. A lack of customer-centricity can lead to decreased loyalty, higher churn, pricing issues, and overall profitability struggles. Utilizing a retail intelligence platform allows teams to break data silos, gain comprehensive insights, and adapt to changing consumer expectations.
RetailDive
FEBRUARY 23, 2024
The move is part of the company’s larger strategy to reclaim its position in off-price and closeout sourcing.
365 Retail
FEBRUARY 23, 2024
VPZ, the UK’s largest vaping retailer, has announced plans to expand its network by opening 23 new stores across the nation by the middle of 2024. This strategic growth will increase the company’s total to just under 200 stores, enhancing its mission to support individuals in quitting smoking and to address environmental concerns associated with vaping.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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