Omnisend
OCTOBER 4, 2023
Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. It is nothing more than an automatic action to be initiated after losing an order. But savvy online retailers know the truth. Cancellation confirmation messages present a golden opportunity to reconnect with customers. In fact, they can actually enhance brand reputation.
Forrester eCommerce
OCTOBER 4, 2023
Year on year, Forrester’s annual Priorities Survey shows that growth is the number one priority for CEOs and most C-suite executives. And today, technology is a powerful driver of growth — if the organization fully harnesses its technology assets and operations.
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Groove
OCTOBER 4, 2023
In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. However, the landscape of email marketing is constantly evolving, presenting marketers with new challenges and opportunities. Enter the era of artificial intelligence (AI) - a groundbreaking wave of technology that is revolutionizing the way email campaigns are strategized, executed, and optimized.
Forrester eCommerce
OCTOBER 4, 2023
The retail holiday season is already well underway, and to help you prepare for your busiest season, we’re kicking off our fifth annual “Holiday Prep” blog series.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 4, 2023
Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly in-store shoppers as well, albeit with their own set of priorities and expectations. New research from MG2 confirms that Gen Z is looking for curated visual merchandising experiences and for brand values to shine through in these physical environments, along with a focus on wellbeing and community connections.
Forrester eCommerce
OCTOBER 4, 2023
In 2023, authorized push payment fraud has become increasingly prevalent globally, with a particularly heavy impact in APAC. While it’s become standard practice to use AI to identify these intricate fraud patterns, fraudsters are also aggressively using new AI technologies including generative AI (genAI).
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Groove
OCTOBER 4, 2023
In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. However, the landscape of email marketing is constantly evolving, presenting marketers with new challenges and opportunities. Enter the era of artificial intelligence (AI) - a groundbreaking wave of technology that is revolutionizing the way email campaigns are strategized, executed, and optimized.
Retail TouchPoints
OCTOBER 4, 2023
In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. While retail presence is shrinking in many big cities, apparel retailers’ brick-and-mortar locations are actually growing overall — just with a different approach.
Wiser
OCTOBER 4, 2023
No business can afford to ignore the power of social media as a tool for brand amplification. For more established businesses, a dynamic social media presence is essential to maintain relevance, engage with customers, and attract new audiences. Developing a well-thought-out social media strategy goes beyond merely having a presence on various platforms.
Retail TouchPoints
OCTOBER 4, 2023
As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Gina Reduto leads NBCU’s client strategy team, whose job it is to consult with advertisers on where and how to share their message for maximum impact. To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailDive
OCTOBER 4, 2023
More small businesses and consumers also turned to bankruptcy in the first nine months of 2023, per Epiq and the American Bankruptcy Institute.
Retail TouchPoints
OCTOBER 4, 2023
Amazon has opened a new Amazon Go store in the Tacoma suburb of Puyallup, Wash., according to reporting in Supermarket News and other outlets. The opening, which took place Sept. 26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. Amazon had announced plans to close eight Amazon Go stores in March 2023 and reportedly closed a Seattle location in June 2023.
RIS News
OCTOBER 4, 2023
In this episode, learn how CVS is harnessing the reach of its vast membership base to boost loyalty and constantly evolve its personalization and convenience capabilities.
Retail TouchPoints
OCTOBER 4, 2023
Via a new partnership with DoorDash , Spirit Halloween will make costumes, décor, candy and accessories available for same-day delivery from its 1,500+ stores in less than one hour on average. Earlier this year , DoorDash revealed its strategy of expanding beyond food delivery. In March 2023 DoorDash partnered with Party City as well as Victoria’s Secret and Lush Cosmetics, followed by deals with Staples and Petco in August.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RIS News
OCTOBER 4, 2023
Toys“R”Us, owned by WHP Global, is making a comeback in the U.S. While the company had entered back into the retail fray via a limited number of shop-in-shops and airport stores, the company is now launching flagship stores nationwide beginning next year.
Retail TouchPoints
OCTOBER 4, 2023
Uber has introduced a package return service that provides consumers with live tracking within the Uber app. With this extension of the Uber Connect service, couriers will pick up prepaid, sealed packages — up to five at a time — and deliver them to a local post office, UPS or FedEx location. Uber will charge a flat $5 fee for returns, but only $3 for members of the Uber One loyalty program.
Omnisend
OCTOBER 4, 2023
Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. In fact, they can actually enhance brand reputation. With the right tone and helpful content, these emails can win back sales.
FastSpring
OCTOBER 4, 2023
Are you headed to Las Vegas for the learning technologies’ conference of the year? If so, visit the FastSpring booth, 1028, at DevLearn on October 25 and 26! We’d love to chat with you in person! At #DevLearn you’ll find passionate, like-minded professionals who are leading their organizations’ use of learning technologies. The comprehensive program includes tools, technologies, ideas, strategies, and best practices to ensure your success.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
OCTOBER 4, 2023
Online shoppers can explore a virtual room of products, as the retailer pushes affordable toys for the holiday season.
TalkingRetail
OCTOBER 4, 2023
In his speech to CPC in Manchester today, prime minister Rishi Sunak announced future government plans to change the law on the sale of tobacco so that the age of sale rises by one year, every year. Sunak said: ““That means a 14-year-old today will never legally be sold a cigarette and that their generation.
RetailDive
OCTOBER 4, 2023
Still in its quest for profitability, and amid financial struggles, Robert Julian is leaving the position after two years with the company.
TalkingRetail
OCTOBER 4, 2023
Marmite launches new campaign offering playful tips for first-timers to the brand in a push to recruit younger consumers. Marmite is targeting young adults with a playfully suggestive campaign, ‘First Timers’, inviting them to experience their first time with Marmite after YouGov research revealed that 43% of 18- to 24-year-olds in the UK have never.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RIS News
OCTOBER 4, 2023
Zach Dennett, VP of loyalty and omnichannel at CVS Health, discusses how the company is laser-focusing on consumer insights and convenience as decisive factors in loyalty-building and engagement.
Forrester eCommerce
OCTOBER 4, 2023
Are your marketing and sales functions aligned? It may depend on who you ask. Business and technology decision-makers who work in sales are almost twice as likely as those in marketing to say that marketing operates independently or is minimally aligned with other internal functions.
RIS News
OCTOBER 4, 2023
La-Z-Boy is investing in technology to bring its furniture to life via its e-commerce experience. Website visitors will now be able to see a 3D configuration of La-Z-Boy products, with myriad customization options, to get a better idea of style and fit before visiting a physical retail store.
SheerID
OCTOBER 4, 2023
Brands need to focus on providing long-term value with the data they gather. Here are three ways marketers can put this principle into practice.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RIS News
OCTOBER 4, 2023
The outdoor gear and apparel retailer has named the former chief product officer at Athleta its new SVP of product. Learn who is jumping into the role.
RetailDive
OCTOBER 4, 2023
The company sees direct-to-consumer retail as a key growth opportunity and plans to expand its offerings in the training category.
RIS News
OCTOBER 4, 2023
Macy’s is diving into its small-format store strategy, potentially tripling the total number of its small-format stores through fall 2025.
RetailDive
OCTOBER 4, 2023
The company has brought in seasoned exec Neal Sample to make "near-term" technology decisions, according to an email sent to employees.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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