ChannelAdvisor

MARCH 19, 2020

As all of us strive to make sense of and adjust to the COVID-19 pandemic, there has been a lot of talk in the news of hoarding, empty shelves, and more generally, an imbalance between supply and demand that we normally don’t consider a possibility. As we get past this — which we no doubt will, however long it takes — there are undoubtedly many lessons that will be learned and adjustments made by businesses, government, and all of us as individuals.

eCommerce 138

eCommerce Beauty and Health Sporting Goods Supplies 138

Kissmetrics

MARCH 17, 2020

By now you have heard about the Coronavirus. The sad reality is that it is spreading quickly and will continue to spread for a while. Did you know that we are getting roughly 13,000 new cases a day and it’s growing fast ? No one really knows how many people will be infected (or will pass away sadly), but it has caused the global stock markets to crash, which means as a business (or even a marketer), you will be affected.

Marketing 363

Marketing Travel SEO eCommerce 363

Ecommerce Platforms

MARCH 26, 2020

Do you dream of one day owning the ultimate online store. Fortunately, we’re here to help with everything you need to know about creating an online store. In 2020, eCommerce sales account for 16% of all sales made worldwide. Those numbers are expected to accelerate in the years to come, as more consumers continue to rely on the digital environment for quick and convenient purchases.

Shipping Costs 228

Shipping Costs Payment Services Merchant Services Payments 228

ChannelAdvisor

MARCH 27, 2020

Since our prior post last week (with data from January 1 – Mar. 17, 2020), more communities around the world have been locked down and more people are working from home. Marketplaces continue to update their policies for marketplace sellers, brands and retailers are adjusting advertising spend, and businesses are jockeying with fulfillment options.

eCommerce 112

eCommerce Beauty and Health Hobbies Toys 112

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

SellBrite

MARCH 20, 2020

Many marketing experts predict that e-commerce sales will only increase as COVID-19 infections soar, social distancing becomes standard practice, and more people choose—or are required—to stay home. However, sellers aren’t so optimistic. In fact, 36% of sellers predict their sales will actually decline due to supply chain issues, product shortages, shipping delays, and the potential for demand to drop as the economy fluctuates.

eCommerce 120

eCommerce Shipping Costs Supplies Fulfillment 120

BigCommerce

MARCH 20, 2020

I don’t think it’s too soon to say that the COVID-19 global pandemic will likely be one of the defining…

eCommerce 530

eCommerce 530

Forrester eCommerce

MARCH 30, 2020

In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March. In this period, there was no social distancing and no active management — the virus was passing […].

Management 544

Management 544

Groove

MARCH 4, 2020

Long gone is the idea that all important homepage content must be above the fold, or included in the top 600-800 pixels of a page. Numerous user tests and anecdotal evidence has uncovered that yes, users can and do scroll. This isn't to say that what's above the fold isn't important - because it is very important. The content included in the above the fold website design is more valuable for attracting and maintaining visitors' attention than the information below the fold. 3 Above The Fold Webs

Information 349

Information Accessories Shipping eCommerce 349

Kissmetrics

MARCH 10, 2020

Every SEO tool is different. Some have better keyword data, others have better link data, others give better technical suggestions… in other words, there is no perfect tool. And I really mean that, even though I created Ubersuggest for you. Plus paying for a handful of SEO tools can be expensive and isn’t realistic. But don’t worry, because today, I’m about to make your life a bit easier.

SEO 363

SEO Social Media Article Other 363

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience. Businesses leave no stone unturned to have a robust and user-friendly site with easy navigation up and running.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

BigCommerce

MARCH 20, 2020

It’s crazy how fast life can change. In a flash. In a second. With the snap of a finger.

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My Wife Quit Her Job

MARCH 23, 2020

Today, we’re doing a special episode because I’m in lock down at home with my entire family and I’ve got nothing else on my schedule for today. And my partner in crime Toni Anderson also happened to have today free, so I decided to bring her on the show today to talk about how Corona virus has affected our businesses. We’ll also discuss what we believe is the right way versus the wrong way to handle your business in a financial crisis.

Books 222

Books eCommerce Marketing Other 222

Forrester eCommerce

MARCH 11, 2020

Marketing and comms teams should take a leading role in supporting their organization’s response to the coronavirus. Read this post to understand the most critical actions to take now.

Marketing 544

Marketing B2B Customer 544

Groove

MARCH 20, 2020

With improvements in technology, buyers are more sophisticated and have higher expectations from brands than ever before. Technology has enabled companies to have more direct interactions with customers in a scalable way - a concept that would have been virtually alien to people only a few decades ago. The downside with this advancement, however, is that creating an eCommerce marketing strategy is becoming difficult for brands.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Blog 332

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Kissmetrics

MARCH 3, 2020

Podcasting. You’ve heard about it before and I bet you’ve even listened to a handful of podcasts. But you probably haven’t created one yet. Just think of it this way…. There are over 1 billion blogs and roughly 7 billion people in this world. That’s 1 blog for every 7 people…. On the other hand, there are roughly 700,000 podcasts. That means there is only 1 podcast for every 10,000 people or so.

SEO 339

SEO Blog Download Marketing 339

lateshipment

MARCH 13, 2020

We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers perceive a brand. Be it their journey to the checkout phase or their post-purchase, last-mile delivery phase, it is imperative that you provide customers with an experience that builds trust, is delightful, and creates a positive brand perception. .

Customer Loyalty 242

Customer Loyalty Customer Shipping Costs Shipping 242

BigCommerce

MARCH 18, 2020

Arguably, since the Industrial Revolution, people have been focused on what a product can do to make their lives easier.

eCommerce 323

eCommerce 323

Ecommerce Platforms

MARCH 9, 2020

So you want to learn how to start a dropshipping business? For all it’s worth, here’s everything you need to know as a beginner. Starting your own dropshipping business is worth the grit. There are thousands of success stories behind this ecommerce business model. We have dropshipping stores selling a single product, yet making six-figure sales each month.

Shipping Costs 239

Shipping Costs Merchant Services Shopify Payment Services 239

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Forrester eCommerce

MARCH 20, 2020

Emotion is the most important dimension of CX quality — even for digital. Our CX Index™ data proves it. That goes double given the uncertainty of the COVID-19 pandemic. Read three ways to ensure you're delivering emotionally relevant CX during this difficult time.

Customer Experience 506

Customer Experience Customer 506

Groove

MARCH 16, 2020

Inbound Marketing is a term that was coined by HubSpot in 2006, and since then has grown in size and magnitude. Rather than being just one tool, one strategy or one single campaign, inbound marketing is a set of ongoing activities that - when implemented alongside each other - drive revenues. 10 Inbound Marketing Tactics. Implement these valuable inbound marketing tactics to increase engagement and drive revenue: Have a blog.

Marketing 329

Marketing Social Media SEO Blog 329

Kissmetrics

MARCH 31, 2020

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. Facebook used email to grow and they did it by having you invite all your contacts to join Facebook. Yelp was also similar. They grew into a multi-million dollar business through one channel… SEO.

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Multi-channel X-cart Webinar Channel 322

My Wife Quit Her Job

MARCH 23, 2020

With the Corona virus pandemic causing mass layoffs and record unemployment, it’s clear that recession 2020 has already begun. This post will outline everything that I’m personally doing to prepare for this downturn. First off, this is my 3rd recession. In my adult life, I’ve had the misfortune of living through 2 other downturns in 2002 and 2008.

Other 195

Other Marketing 195

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer

BigCommerce

MARCH 2, 2020

We won’t try to bat you on the head with the whole “retail is not dead” narrative.

Retail 374

Retail eCommerce Marketing eCommerce Marketing 374

lateshipment

MARCH 26, 2020

What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. DEM is all about offering each of your customers a memorable last-mile shipping experience that not merely satisfies but also delights and makes them advocates of your bran

Management 208

Management Shipping Costs Shipping Merchant Services 208

Forrester eCommerce

MARCH 2, 2020

What is the employee experience of a pandemic? Companies are making plans, governments are tracking the spread of the virus, but who is listening to the voice of the employees? What impact are they experiencing because of the coronavirus, even if they aren’t exposed to it? Help us track and share that. TAKE THE 10-MIN […].

Customer 501

Customer 501

Groove

MARCH 18, 2020

15 seconds. That’s all the time merchants have to capture a user on their website - according to Tony Haile, CEO of Chartbeat. The design of your eCommerce website must be picturesque in order to capture a visitor's attention. Designing an eCommerce website is a large commitment for any business owner, but BigCommerce has made the process much easier.

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BigCommerce Merchant Services Demo Shipping 312

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

Events

Ecommerce Platforms

MARCH 13, 2020

Join us on the 26th & 27th of March for the Ecommerce Growth Summit , a FREE 2-day online event. Here you'll learn all the latest eCommerce insights and trends. From streamed keynotes and breakout sessions to interactive learning and ‘ask an expert’ sessions – this summit has it all! We'll cover topics like ecommerce strategy and customer acquisition, conversion, and retention – taught by industry experts, entrepreneurs, and bestselling authors.

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Games Events eCommerce eCommerce Platforms 207

My Wife Quit Her Job

MARCH 16, 2020

This post will teach you how to research and find potential Amazon best sellers to sell online. But before we get into the details, you have to first understand what it takes to make the Amazon best sellers list. These days, selling on Amazon is much more difficult than it was in the past. Not only is there rampant piracy selling on Amazon but Chinese sellers have almost completely taken over the Amazon marketplace.

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BigCommerce

MARCH 3, 2020

Every year, 8,000+ retail thought leaders, educators, enthusiasts, and exhibitors descend upon the city of Las Vegas, NV.

Retail 292

Retail eCommerce 292

ROI Revolution

MARCH 12, 2020

Published March 12, 2020. On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole. According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. And the stock market has become increasingly volatile.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail