Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

ACH 256

ACH Multi-channel Technology Customer Retention 256

Retail TouchPoints

SEPTEMBER 22, 2022

As the luxury platform celebrates its fifth anniversary, Alibaba has introduced a host of new ways for customers to engage with luxury brands on Tmall, including AR and XR (extended reality) experiences, exclusive products that can only be accessed through a digital “Meta Pass” and a host of virtual avatars, mascots and events.

White Paper 240

White Paper Customer Multi-channel Fashion 240

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 275

Social Media Multi-channel Customer Loyalty Shopify 275

365 Retail

MARCH 15, 2024

Retail’s flagship event, which takes place at London Olympia on the 24 and 25 April 2024, brings the industries brightest minds to the stages of its conference programme. Matt Bradley, Event Director at the Retail Technology Show, commented: “Retail has always been about the business of buying from people and making personal connections.

Technology 64

Technology Multi-channel Retail Events 64

Retail TouchPoints

JUNE 30, 2023

The engagement we saw with our Alice’s Table workshops led us to bring a new offering to our customers for Mother’s Day — a live shopping event. The event featured four moms from different walks of life as they shared curated collections from four of our brands.

Customer 256

Customer Workshop Gifts Multi-channel 256

365 Retail

AUGUST 30, 2023

The event featured a stunning art gallery, lit up in a black light setting to emphasise the capabilities of their new QPrint technology. Adding an extra layer of spectacle to the evening were guest performances by magician Jake Banfield and graffiti artist Luke Grant, enhancing the overall atmosphere and theatrics of the event.

Multi-channel 64

Multi-channel Arts Events Channel 64

Retail TouchPoints

DECEMBER 15, 2022

Real-time CDP helps companies bring together known and anonymous data from multiple enterprise sources to create a consolidated customer profile, which can be used to provide personalized customer experiences across all channels and devices — all in real time. Marketers can also try out a multi-image carousel-based push notification campaign.

Multi-channel 236

Multi-channel POS Customer Data Mobile 236

365 Retail

NOVEMBER 8, 2023

Journey-based personalisation describes when brands curate a flexible, multi-step customer journey that sends out various messages across different channels and at varying times based on the customer’s lifecycle stage. fold; however, currently under 2% (1.72%) of brands are using journey-based engagement.

Multi-channel 110

Multi-channel eCommerce Platforms eCommerce Retail 110

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. In terms of savings, we see that our members are driven by our big promotional events in the Spring and during the holiday season. Emeline Berlind. RTP: Sephora is known for having a rich customer experience.

Consumer 229

Consumer Gifts Events Customer Experience 229

Retail TouchPoints

JULY 4, 2022

Measures Users More Accurately Whereas UA largely measures by sessions and page views, GA4 focuses more on measuring users across devices and channels. This update is particularly helpful for ecommerce brands, which often want to observe how users interact with their website(s) during different seasons and special events.

eCommerce 271

eCommerce SEO Events Recommendation 271

BigCommerce

JUNE 1, 2017

Managing your inventory properly across all of your sales channels helps to lower your product cost and increase shipping speed – ultimately earning you increased customer loyalty and love. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan. Connect with Skubana Now. Forecast Sales.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Retail TouchPoints

MARCH 30, 2021

The company owns, designs, produces and distributes its own exclusive licensed sports merchandise, and also operates multi-channel commerce (ecommerce as well as physical stores, often in event venues) for more than 300 sports brands and leagues, including the NFL, MLB, NASCAR, the NBA and PGA. To date, Fanatics has raised $2.4

Multi-channel 152

Multi-channel eCommerce Events Channel 152

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals.

Games 186

Games Marketing Events Merchant Services 186

Retail TouchPoints

MARCH 21, 2023

This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers. Still, most of the advanced sellers at the event seem to think getting in now is worth it both for the marketplace’s future potential and as a way to reduce their reliance on Amazon.

eCommerce 287

eCommerce Fulfillment Shopify Omnichannel 287

365 Retail

MARCH 20, 2024

The brand’s recent shift from ‘Moss Bros’ to ‘ Moss ‘ reflects its adaptation to a more modern, diverse, digital, omni-channel retail environment while preserving its storied heritage. The collection includes multi-buy offers on staple items like Jersey, Chinos, and Oxford Shirts.

Multi-channel 64

Multi-channel Events Presentation Channel 64

Retail TouchPoints

NOVEMBER 30, 2021

Platforms are emerging that address both concerns, allowing advertisers to execute multi-channel programs that tap into, rather than disrupt, authenticity. Since recommendations happen across multiple device types and communications channels, the technologies must meet the customers where they are. Omnichannel. Unobtrusive.

Social Media 238

Social Media Marketing Customer Recommendation 238

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Target users with special events and generate better results by leveraging a contact's website activity to send behavior-based emails. Multi-variate testing. Reach Customers On Any Channel. Automation.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

JULY 7, 2023

With its new “Amazon antidote,” a multi-faceted Amazon distribution strategy, the company has helped brands see an average lift of 88% on the site within the first year. Reis: I think the sooner brands recognize that although this isn’t always a clean environment, it is a very real channel for them because that’s where the consumer is.

Shipping Costs 253

Shipping Costs Customer Multi-channel Consumer 253

365 Retail

SEPTEMBER 24, 2023

Held on 27th and 28th September 2023 at ExCeL London, the event is expected to attract over 11,000 visitors and will feature more than 300 solution providers. With Adobe Commerce, you can build personalised, omni-channel shopping experiences for every customer – from B2B and B2C to B2B2C.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

Algopix

FEBRUARY 27, 2022

If you’re looking to create a multi-vendor eCommerce marketplace, one of the most important things to consider is how to attract the right vendors to your marketplace. Today, more organizations are again holding-in-person events after holding virtual-only events during the height of the COVID-19 pandemic.

Merchant Services 97

Merchant Services Social Media Multi-channel Events 97

ChannelSale

MARCH 17, 2024

Amazon announced November 17 to 27 as the 11-day shopping event to capitalize on the Christmas sales. It sold over 1 billion items during the event but did not share its sales value or year-to-year growth. Amazon marketplace had the highest traffic from US purchasers during the event, accounting for 26.5%

eCommerce 52

eCommerce Multi-channel Shipping Costs Events 52

365 Retail

MARCH 4, 2024

This store is central to White Stuff’s ambition to evolve into a multi-channel, contemporary lifestyle brand. The post Liverpool ONE Welcomes New Fashion Retailers and Engaging Activations appeared first on Retail News and Events.

Fashion 64

Fashion Multi-channel Retail Clothing 64

365 Retail

DECEMBER 18, 2023

David has significant multi-channel retail experience and was most recently chief executive of Crew Clothing where he worked for seven years, doubling turnover to more than £120m in that time. The post Weird Fish appoints David Butler as Chief Executive Officer appeared first on Retail News and Events.

Clothing 64

Clothing Leisure Multi-channel Events 64

Optimizely

AUGUST 8, 2017

This four-day event features speakers from innovative brands like Wayfair, Neiman Marcus, Bauble Bar, and Peapod — among others. Tapping Into The Omni-Channel Nature of Today’s Consumer. Your customers are all omni-channel customers, you just may not realize it yet. August 15: eCommerce and Omni-Channel Growth Tactics.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

ROI Revolution

JUNE 8, 2023

Checking Session- & Event-Level Attribution Another important step is to compare session-level attribution in GA4 to a UA last-touch attribution model. It’s also crucial to review event-level attribution using the Advertising -> Model Comparison report. GA4 vs. Universal Analytics Universal Analytics. Google Analytics 4.

Merchant Services 78

Merchant Services Payments Webinar Events 78

365 Retail

FEBRUARY 1, 2024

Ann Summers is an iconic British multi-channel retailer, much loved by individuals and couples across the country, and ahead of Valentines Day this year we’re making it easier for customers to buy their products.” Maria Hollins, Chief Executive of Ann Summers , also shared her excitement about the partnership.

Multi-channel 69

Multi-channel eCommerce Gifts Toys 69

Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

365 Retail

OCTOBER 10, 2023

Relying solely on one channel can be risky. What if that channel becomes obsolete or loses its appeal? It can be something as simple as using humour in your advertisements or as complex as running a campaign during a significant local event. Take MySpace, for instance. Imagine if you’d invested all your marketing budget there.

Marketing 52

Marketing Multi-channel Social Media Events 52

Ecommerce Platforms

MARCH 22, 2022

Uscreen enables the creation of live streaming events for your customers, as well as in-depth analytics, so you can see which of your campaigns are driving the best results. This means you can use your video hosting channel to serve a community of customers with live streaming video, or pre-recorded high-quality content.

Payments 160

Payments Payment Services Multi-channel Subscription 160

Retail TouchPoints

SEPTEMBER 15, 2021

Landlords need to be more flexible with retailers, not only in the duration of their space but how to get out of it and/or how they use it, so it can be more multi-purpose.” Megan Welker: As the world continues to open up, you’re going to see the retail space transition more into an event space.

Outdoor 256

Outdoor Omnichannel Vend Multi-channel 256

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Proper preparation reduces headaches and boosts sales.

Channel 78

Channel Merchant Services Payments Payment Services 78

ESW

APRIL 11, 2023

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. Personalisation, localisation , top-notch customer service , fast shipping, live online events and a robust social media presence are surefire ways to meet consumer expectations. trillion in 2023.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

RTP blog

OCTOBER 3, 2018

It’s no secret to anyone following retail that e-Commerce is evolving rapidly (along with the store experience), particularly as the channels continue to converge. Retailers also need to focus on how AI/machine learning and social commerce are impacting customer acquisition and retention.

eCommerce 150

eCommerce Multi-channel Channel Subscription 150

365 Retail

JANUARY 18, 2024

Under the overarching theme of “Together We’re Electric,” the event explored critical facets of using customer data for strategic advantage, with a focus on the future of paid media, best practices for Customer Data Platforms (CDPs) and the transformative power of establishing a unified data foundation with Amperity.

Customer Data 64

Customer Data Customer Multi-channel Events 64

ROI Revolution

MAY 3, 2022

On top of that, tracking attribution quickly becomes complicated for big brands that advertise across multiple channels and platforms – which sometimes leads to attribution being neglected and thus a lower priority. Accurate, data-driven, multi-touch attribution isn’t easy to accomplish.

Consumer 78

Consumer Social Media Multi-channel Events 78