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Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Retail TouchPoints

A new study from ecommerce automation platform Linnworks found that while cost is still a major factor in purchasing decisions, nearly one in two customers surveyed said that convenience was now more important to them than price in choosing which retailers they shop with. The Linnworks study — which surveyed 1,000 U.S.

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A Guide to Omnichannel Commerce for International Expansion

ESW

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. What’s the difference between multichannel and omnichannel? Why focus on omnichannel?

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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure.

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The 10 Biggest Trends in Entrepreneurship to Look For in 2021

Kissmetrics

Mobile apps and e-commerce stores are big business. It’s easy to integrate popular payment platforms, like Stripe. Micro-influencers typically have less than 25,000 followers and operate in super specific niches. Set a marketing budget and plan a campaign, e.g., is it Instagram-only or multichannel? Low-Code Websites.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support. Customer Self-Service Portal. But why stop there? Workforce Management. Agent Console.

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Shopify Review 2023 – Is Shopify the Best Ecommerce Platform?

Ecommerce Platforms

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. We even calculated scores for the most commonly used website building solutions with our comparison chart here.

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The store associate of the future

365 Retail

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. Worse, they expect even better service than ever. Fashion brand Kooples for instance has improved visual merchandising and promotions compliance from 33 to by 90%.