Retail TouchPoints

AUGUST 23, 2021

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. To meet these demands quickly and seamlessly, the technology behind the scenes matters. Moving From Mobile-First to Mobile-Only.

Mobile 263

Mobile Payment Services Technology Payments 263

iVend

OCTOBER 6, 2022

Learn more about iVend’s integrated retail technology platform. Read more Technology is an established essential in retail. Retail technology drives growth, through enhanced customer experience and increased sales. Mobile POS Mobile POS enables staff to interact with customers in the aisle, rather than simply at the checkout.

POS 98

POS Omnichannel Technology Payment Services 98

GetElastic

SEPTEMBER 8, 2021

With the disruption of COVID-19, new trends have emerged and the eCommerce landscape is transforming. B2B companies are implementing new strategies to adapt to the technological changes and take advantage of cloud-based technology, Headless Commerce , and progressive web applications (PWAs). billion by 2023 ( Source ).

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B2B Technology eCommerce Mobile 148

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

AUGUST 10, 2023

Insider Intelligence predicts that mobile commerce sales will account for 43.4% Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. of total U.S. retail ecommerce sales — and 6.5% of all U.S.

Mobile 225

Mobile Retail Consumer Customer Experience 225

Retail TouchPoints

APRIL 25, 2023

This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping. As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy.

Technology 239

Technology eCommerce Shipping Costs Games 239

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

Omnichannel 284

Omnichannel Fulfillment Shipping Costs Social Media 284

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. To ensure your brand reaches its peak potential in 2023, be aware of these nine crucial headless commerce trends: 1.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

FEBRUARY 8, 2024

Once largely associated with lower-income households, dollar stores are now becoming retail staples even for more affluent households, inspiring retailers in these categories to invest more heavily in marketing, merchandising and technology innovation that will help them differentiate.

Mobile 277

Mobile Consumer Fulfillment Retail 277

Retail TouchPoints

FEBRUARY 6, 2023

This trend is even more pronounced among CEOs in the U.S. Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. Top areas executives are targeting for in-store tech investments this year.

Payment Services 250

Payment Services POS Omnichannel Retail 250

Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 247

Technology Shipping Costs Omnichannel Mobile 247

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The initial crucial step involves examining current trends and formulating adaptive strategies. Here are the top innovative retail trends to watch in 2024.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Omnisend

DECEMBER 7, 2021

In this article, we’ll examine some of the most important 2022 email marketing trends to be aware of in this year and beyond. 7 key trends. Here at Omnisend, we make an effort to stay on top of recent email marketing trends as well as advertising on other channels. Omnichannel communication. Mobile optimization.

Marketing 190

Marketing Multi-channel Mobile Channel 190

GetElastic

AUGUST 18, 2021

With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. People know us for snowboarding.

Omnichannel 258

Omnichannel eCommerce POS Operations 258

Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

Omnichannel 100

Omnichannel Fulfillment Payment Services Shipping Costs 100

Retail TouchPoints

AUGUST 31, 2022

It’s important to recognize that this metaverse continuum also includes immersive platforms like Roblox and Web3 technologies like non-fungible tokens (NFTs). Prediction 2: Operational Excellence will Help Omnichannel Retailers Stand Apart. Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors.

Omnichannel 251

Omnichannel Toys Shipping Costs Sporting Goods 251

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

Forrester eCommerce

AUGUST 12, 2020

For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences on more than a dozen banking brands’ apps across the US and Canada. In the US, we looked at […].

Banking 353

Banking Mobile Financial Services Customer Experience 353

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Space is at a premium on mobile devices, and each option takes up precious pixels. “We Managing numerous payment options brings data into play.

Payment Services 147

Payment Services Mobile Retail eCommerce 147

GetElastic

JUNE 3, 2019

With advancements in technology, the adoption of cashless solutions has increased to a great extent. The upcoming trends in payments will shift how consumers pay in the future; making credit cards and cash (so-called today’s rulers) – a thing of the past. Digital Payment Trends: What’s In There? Mobile commerce.

Merchant Services 167

Merchant Services Payment Services Mobile Omnichannel 167

iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

FEBRUARY 11, 2021

At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. This year, like most, catalyzed some nascent trends and kicked a few in the teeth. In no particular order, let’s examine what we believe to be some key trends in retail. Touch-free Technology Ready for Prime-Time.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

Forrester eCommerce

JUNE 17, 2015

Recent reports that focus exclusively on how Millennials use new technologies have misled eBusiness execs into believing that they must focus primarily on Millennial dollars. [i] History has shown us that technology innovation has an impact on all generations --even if adoption rates and motivations differ by age. omnichannel.

Technology 186

Technology Consumer Omnichannel Mobile 186

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. . That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

GetElastic

APRIL 3, 2023

Shoptalk is an annual tradeshow where thousands of retailers come together to discuss the latest trends, technology, and future of retail. In this blog, I’ll share some of the key trends and learnings from the showfloor. Get in touch with us and we will setup a Free Trial store for you for six weeks.

Multi-channel 78

Multi-channel Omnichannel Jewelry Demo 78

Retail TouchPoints

DECEMBER 20, 2023

With every conversation, my goal is simple: to have candid and at times challenging conversations around some of the industry’s hottest topics and trends. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.

Retail 230

Retail Supplies Merchant Services Social Media 230

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult. In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Our mission is to drive seamless omnichannel experiences.” Kurtzman revealed the numerous tools Verizon uses to manage this massive omnichannel effort. Why is that so important?

Payment Services 225

Payment Services Omnichannel POS Mobile 225

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. It’s clear there’s an enormous need for retailers to provide high-quality omnichannel shopping experiences, but meeting consumers’ expectations means retailers must master omnichannel order management. What Is Omnichannel Order Management?

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Omnichannel retailers are at a distinct advantage because they already have the cross-channel functionalities. Leveraging Mobile Technology .

Omnichannel 189

Omnichannel Shipping Costs Demo Channel 189

Retail TouchPoints

APRIL 6, 2022

Ecommerce businesses easily capture data about website visitors, purchase trends, the duration of shopper visits online and much more. In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line.

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Omnichannel Events Operations Technology 264

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. Hewett: Creating a positive omnichannel experience starts with inventory accuracy.

Omnichannel 251

Omnichannel Shipping Costs Operations Fulfillment 251

GetElastic

NOVEMBER 3, 2021

Or alternatively, why make them wait in line at a store to check out just because legacy technologies make it hard to give consumers what they want, when they want it? Mobile mindshift has given consumers a much wider sphere of influence. Meet Elastic Path mobile self-checkout: the first app-free solution to dazzle the masses.

Mobile 146

Mobile Payment Services Payments POS 146

iVend

NOVEMBER 7, 2023

So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Read more about our unified retail POS solution.

POS 95

POS Operations Technology Retail 95