Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. reported a same-store sales drop of approximately 44% year-over-year during its fiscal Q1. Tiffany & Co.

eCommerce 276

eCommerce Travel Social Media Consumer 276

Retail TouchPoints

FEBRUARY 26, 2021

The brand’s digital sales grew 82% YoY , which helped to offset the lack of in-store sales. The meteoric growth of its online business comes only a year after its departure from Amazon, followed by a statement that promised to build more “direct, personal relationships” with its customers through its online business.

Multi-channel 211

Multi-channel Social Media Sporting Goods Channel 211

Retail TouchPoints

APRIL 13, 2021

that’s why marketing teams are allocating more of their spend towards them. that’s why marketing teams are allocating more of their spend towards them. Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As Listen to the session on demand.

Consumer 142

Consumer Payment Services Fulfillment Multi-channel 142

Fabric

SEPTEMBER 12, 2023

Today, 66% of online shoppers use smartphones to make e-commerce purchases, compared to 41% who use laptops and 25% who use desktop PCs. Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

lateshipment

SEPTEMBER 23, 2022

What is BFCM and Why is it so Special? Talking about BFCM, the trend started when customers, who wanted to get their shopping done ASAP to prevent their favorite products from going out of stock, began shopping for Christmas right at the end of Thanksgiving. So bear with us as we go through the details.

eCommerce 130

eCommerce Shipping Costs Payment Services Gifts 130

GetElastic

NOVEMBER 10, 2021

There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. This is why chatbots have become such a hot commodity for ecommerce companies. Why you should be considering them.

Payment Services 78

Payment Services eCommerce Payments Banking 78

Omnisend

JANUARY 6, 2021

Let’s kick things off with some website checks, and make sure that your visitors are getting the shopping experience that they expect. Detailed product descriptions : While you’ll never be able to replicate the in-store experience completely, you can compensate by delivering as much detail and inspiration about your products as possible.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. Consumer spending habits returning to normal.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

RetailMinded

NOVEMBER 13, 2022

In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living crisis, there’s a widely expected lack of demand. . It’s the ‘season of silent tills’, as far as Christmas spending is concerned.

Retail 87

Retail Multichannel Multi-channel eCommerce 87

ROI Revolution

DECEMBER 2, 2021

With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! This year’s online Black Friday sales were slightly lower than the year before for the first time ever. December 2.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% US online grocery sales surged 54% to reach $95.8 US online grocery sales surged 54% to reach $95.8 Keep coming back to this post as updates on coronavirus and ecommerce continuously roll in. to reach $9.92

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. By the end of 2022, programmatic ad spend will approach $100B. July 1 update. June 22 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise. More shoppers have also been using their smartphone to pay for products in-store for the first time. May 20 update. May 14 update. million from 72.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

OrderDynamics

JULY 31, 2018

How Important Are Merchandise Returns to Omni-Channel Shoppers? Merchandise returns are important to all shoppers. Unlike the days of past, online returns policies are clear today. However, how important are returns capabilities really for omni-channel shoppers? Important to Omni-Channel Shoppers? .

Channel 50

Channel Multi-channel Shipping Costs eCommerce 50

OrderDynamics

AUGUST 8, 2017

Omnichannel Solutions: What Is The Purpose Of A Store? If “What is the purpose of a store?” With online shopping growing in popularity, worldwide mobile shopping becoming a pervasive phenomenon and reports abounding about physical store closures dominating headlines, the question starts to take on more gravity.

Omnichannel 50

Omnichannel Multi-channel Books Channel 50

ROI Revolution

OCTOBER 1, 2020

Grocery, office supplies, electronics, and, of course, essential goods are some of the categories that have grown the most online during the pandemic. Grocery, office supplies, electronics, and, of course, essential goods are some of the categories that have grown the most online during the pandemic. US ecommerce sales were only up 2.4%

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

APRIL 8, 2021

Gap plans to double its online business by the end of 2023 and is building a $140 million warehouse to make it happen. At the same time, the retail giant is shutting roughly 30% of its North American stores. Online sales for Gap were up 54% in 2020 , while total sales declined 15.8%. Claim your copy! April 8 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

MAY 6, 2021

As customers are more open-minded to new digital experiences, they’ve also increasingly looked online to make crucial pre-purchase decisions. of CMOs report seeing more reviews and other posts about brands online and 58.8% of CMOs report seeing more reviews and other posts about brands online and 58.8% Claim your copy!

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 3, 2020

Cyber Monday 2020 was projected to bring more online revenue than ever due to the pandemic. Online spend was slated to increase by as much as 35% to $12.7 Online sales increased at less than half the projected rate, growing 15.1%. billion on Cyber Monday 2020, making it shatter previous online shopping records.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Online holiday sales are expected to reach as high as $196 billion between November, December, & January. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ). less foot traffic in UK stores the week of October 17th ( Reuters ). Live With Google: Cyber-Centric Holiday Success. 11/4 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

Now more than ever, it’s crucial for brick-and-mortar stores to provide a checkout experience that is as quick and contactless as possible. Amazon was already on the path to providing this experience with its cashierless stores, and even Starbucks has rolled out a pickup-only store. billion in 2021 (up from $794.5B

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

BigCommerce

AUGUST 31, 2017

It’s official: #FirstDayOfSchool2017 is trending on social media and the back-to-school shopping season is in full force. You don’t want to miss seasonal promotional opportunities or holiday shopping sales — especially to your competitors who may have started preparing already. Creativity is key in order to win mindshare.

Marketing 252

Marketing Shipping Costs Multi-channel X-cart 252

ROI Revolution

JANUARY 5, 2022

Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. After declining 0.2% Sensormatic).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Claim your copy to help your brand have a profitable holiday shopping season even with all the uncertainty. Consumers spent nearly 8 hours online per day – up over an hour from the year before and 90 minutes from 2018. Online spending continues to bounce back. Latest stats: Consumer electronics + COVID-19. to hit $14.93

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 2, 2020

This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. Note: Keep coming back to this post as updates on coronavirus and ecommerce continuously roll in. 7/1 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

Ecommerce Platforms

OCTOBER 29, 2019

And here’s why. An online retailer gets to source the merchandise and custom- designs the graphics. The moment a customer places an order, the retailer instantaneously designs the print, makes a finished product, and ships it to the shopper. For newbies, a print on demand is a striking category in the ecommerce business model.

Merchant Services 146

Merchant Services Shipping Costs Payment Services Payments 146

ROI Revolution

AUGUST 4, 2020

In the UK, 35% of all online purchases during the lockdown period were made via Amazon, with one-fifth of survey respondents saying they now have a higher intent to purchase from Amazon post-pandemic. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 8/4 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

NOVEMBER 4, 2021

Claim your copy to help your brand have a profitable holiday shopping season even with all the uncertainty. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. The 2021 holiday season will bring a challenge for brands looking to grow profitably. November 4.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 9, 2020

department stores may not survive the pandemic. Will the pandemic be the end of department stores? Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Online spend with U.S.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

SEPTEMBER 2, 2021

Claim your copy to help your brand have a profitable holiday shopping season even with all the uncertainty. Pre-pandemic, online home furnishing sales were only expected to hit $76.8 The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

GetElastic

SEPTEMBER 9, 2019

Analyzing over 20 years of live chat transcripts, LivePerson found 69% of chats and calls could be handled quickly by bots, and Nielsen found 56% of online shoppers say they prefer to resolve issues through messaging apps than call customer service. How chatbot dialog works. Image: Chatteron.io Utterance is what the user says.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

ROI Revolution

JUNE 2, 2020

In light of coronavirus, nearly one-quarter of shoppers are looking for contactless payments or delivery options, with 36% of shoppers saying they won’t return to brick-and-mortar stores until a vaccine is available , according to a recent survey of 3,558 consumers from Salesforce Research.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

FEBRUARY 2, 2021

You’ll uncover the technical pitfalls that can send your website traffic into a tailspin, the ins and outs of site security and why it’s crucial when replatforming, and more. With more online orders comes more strain on warehouses. Keep coming back to this post as updates on coronavirus and ecommerce continuously roll in.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. Why is good ecommerce advice so hard to find? That means, most of the marketing advice you find about selling online is tailored for technology companies. Here are the tools you probably aren’t using on BigCommerce –– but should be, and why. You’re a retailer.

BigCommerce 125

BigCommerce Shipping Costs Payments Demo 125

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. By taking the time to read this, you will gain a clear understanding of why omnichannel is essential and how to successfully implement it for your retail business.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

FastSpring

NOVEMBER 9, 2023

Optimize your store and products for conversions : Conversions don’t just happen, you need to optimize for best results. Consider bundling products, offering discounts, or providing limited-time promotions to entice shoppers. Utilize social media, email marketing, and other channels to create awareness about your deals.

Payment Services 78

Payment Services Customer Payments Subscription 78