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Top 3 Ways Data will Impact Convenience Retailers in 2023

Retail TouchPoints

One innovative approach has been the introduction of loyalty programs for employees. Most retailers wouldn’t think twice about investing in loyalty programs for their customers, so why wouldn’t they extend the best loyalty benefits to their own employees? Converging loyalty and other programs. So how can they achieve that?

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Becoming a Part of Our Customers’ Relationships

Retail TouchPoints

Wanting to help our consumers find the right words or expressions inspired us to create the 1-800-Flowers.com MomVerse ahead of Mother’s Day and further utilize technology, specifically AI, in a way that serves our consumers. The strategy has continued to grow with millions of interactions each month.

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Gift Card Lawsuits Can Be Avoided — Here’s How

Retail TouchPoints

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Responsibility for your gift card program typically lives in the marketing department. Keeping Up with State Compliance.

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Is the Right Team in Charge of Your Rewards Program?

Smile.io

If your rewards program is for your customers, it makes sense that the people responsible for designing it should know your customers extremely well. That’s what makes your marketing team the best choice!

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Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

Customers no longer simply appreciate being rewarded for their business—they expect it.   Customer loyalty programs have played a considerable role in fostering repeat purchases. A recent study revealed that 90% of companies offer some sort of loyalty program.

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5 Resources to Build Your App Idea

Kissmetrics

The right choice for your app likely depends on your industry, target audience, and the type of app you create. For example, games are often monetized by ads and in-app purchases, while dating apps generally charge a monthly subscription fee. Considering building an app? You’re in good company. How to Build Out Your App Idea.

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How to Choose The Right Technical SEO Agency

Kissmetrics

SEO traffic isn’t just about having the right content. If you want the audit done right, you’ll need someone that really knows that they’re doing. Step-by-step, I’ll walk you through how to choose a technical SEO agency that’s right for your business. The team scrambled to fix that. Well, I have good news.

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