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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns.

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How to choose an ecommerce chatbot (14 solutions reviewed)

GetElastic

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Tagging and user segmentation. User tagging for analytics, segmentation and remarketing campaigns. Live chat takeover.