Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 284

Payment Services Fulfillment Consumer Demo 284

Retail TouchPoints

NOVEMBER 9, 2023

Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It But for many in the book industry, the platform’s very existence is a victory.

Small Business Retail 299

Small Business Retail Books Shipping Costs eCommerce 299

Retail TouchPoints

APRIL 2, 2021

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. Kroger ecommerce sales have soared to top $10 billion in the most recent fiscal year, which ended Jan. on March 17, and another shooting at a King Soopers in Boulder, Colo. on March 22.

Food and Beverages 243

Food and Beverages Fulfillment eCommerce Subscription 243

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 274

Fulfillment Omnichannel Apparel Order Fulfillment 274

Ecommerce Platforms

OCTOBER 31, 2018

By 2020, U.S. Join the 81 percent of brands utilizing affiliate marketing and implement these 10 tips to increase revenue. Join the 81 percent of brands utilizing affiliate marketing and implement these 10 tips to increase revenue. For ecommerce business owners, it’s hard to ignore the power of affiliate marketing.

eCommerce 213

eCommerce Marketing Shipping Costs Social Media 213

Retail TouchPoints

NOVEMBER 4, 2021

online holiday sales anticipated to increase 10% YoY, hitting $207 billion in the period from Nov. toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. 31, 2021. “We’re

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 146

Consumer Payment Services Fulfillment Multi-channel 146

GetElastic

SEPTEMBER 30, 2021

These “rules” provide a legal line that companies transacting with customers online can use to operate, but is just meeting those government mandated requirements enough? Annual number of data breaches and exposed records in the United States from 2005 to 2020. Below are the top 5 as reported by the site, recognize any of the brands?

Consumer 144

Consumer Information Fulfillment Social Media 144

Smile.io

MAY 1, 2023

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. 🛍️ Customer retention is about keeping loyal customers, as opposed to recruiting new ones.

Customer Retention 60

Customer Retention Customer Customer Loyalty Merchant Services 60

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. A 5% increase in customer retention can lead to a 25% to 95% increase in profits.

B2B 146

B2B eCommerce Customer SEO 146

lateshipment

MARCH 15, 2021

So much that late deliveries tend to drive customers away. Read on further to know how much late deliveries can cost your business and how you can deal with them in order to spur customers to spend more on your brand! — TM (@Tattooed_Mummy) October 25, 2020. Now put your customer in the same situation.

Shipping Costs 130

Shipping Costs Customer Retention Social Media Shipping 130

iVend

NOVEMBER 14, 2022

For retailers, mobile shopping is an essential element of the omnichannel retail mix – offering an opportunity to increase online sales, and to drive more customers to the brick and mortar store too. Here’s our take on the top ten considerations when building your mobile retail strategy. So where to start?

Mobile 97

Mobile Retail Social Media Magento 97

Sailthru

SEPTEMBER 17, 2019

There are attribute-based and collaborative filtering product recommendations, perfect for converting new customers. There are also more behavior- and interest-based recommendations for repeat customers, who help personalization efforts. Adidas’ beautiful website is both fashionable and functional.

Retail 68

Retail Shopping Carts Recommendation Fashion 68

Liveintent

JULY 6, 2021

” While many D2C brands acquired new customers with digital-first approaches in 2020, they’re now under pressure to retain those audiences and ensure they don’t lose more shoppers to big retailers. How has the pandemic affected D2C and eCommerce? How has the pandemic affected D2C and eCommerce?

eCommerce 71

eCommerce Travel Channel Consumer 71

Inflow Insights

AUGUST 25, 2021

For online retailers, it presents an opportunity to conquer the market, skyrocket sales, and cultivate brand loyalty through streamlined marketing. We’ve compiled a list of 10 insider tips to help you create a solid marketing strategy that will boost your eCommerce sales this holiday season. Create a customer service plan.

eCommerce 109

eCommerce Marketing Shipping Costs Social Media 109

ROI Revolution

JUNE 30, 2021

After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Amazon shoppers who buy from a small business before June 20 will also get a $10 Prime Day credit. billion in 2020, with each US household spending nearly $8001. Published June 30, 2021. trillion this year.

eCommerce 78

eCommerce Payments X-cart Small Business Retail 78

Smile.io

SEPTEMBER 23, 2020

I’m going to say something you might not like to hear: Black Friday isn’t about sales — it’s about building customer relationships and strengthening your brand community. What happens to each of those customers after you acquire them? Black Friday and loyalty in the time of COVID-19 Business is not “as usual” this year.

Social Media 84

Social Media Reference Customer Events 84

GetElastic

NOVEMBER 10, 2021

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. A chatbot is a computer program designed to simulate human conversation, either as voice or text communication.

Payment Services 78

Payment Services eCommerce Payments Banking 78

Ecommerce Platforms

NOVEMBER 23, 2020

Customize your UI. You can accept all kinds of customer payments from American Express to PayPal and move money quickly into your bank account. You won’t have any monthly minimum to stick to, and there aren’t extra fees for customer support. For businesses processing $80,000 per month, you can switch to a custom pricing plan.

Merchant Services 191

Merchant Services Payment Services Payments PayPal 191

Ecommerce Platforms

APRIL 13, 2020

Top 7 Magento Alternatives. However, plenty of small businesses utilize the open-source version (especially business owners with the programming smarts to make the most out of it). It’s also worth noting, Magento will cease all software support and security patches as of June 2020. Let's jump in! BigCommerce. WooCommerce.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

ROI Revolution

AUGUST 5, 2021

Capitalize on increased traffic and stay top-of-mind throughout the holiday season by increasing your targeting spend to reach gift-givers who shop around. Ensure your brand is top of mind during the purchase decision process. The 2021 holiday season is set up to be yet another challenge for brands looking to grow profitably.

eCommerce Marketing 78

eCommerce Marketing Marketing eCommerce Gifts 78

eCommerce CEO

DECEMBER 7, 2018

Ecommerce marketing involves testing, tweaking, and making sure your message entices customers to act, all while being ROI-positive. By 2020, it’s predicted that affiliate market will grow into a $6.8 Eighty-one percent of brands use affiliate marketing programs. The best affiliate marketing programs. billion industry.

eCommerce 59

eCommerce Marketing Payments Social Media 59

AcquireConvert

AUGUST 12, 2020

If a customer can’t buy right away, a Wishlist feature lets them save the products that they’ve liked for later. Customers can even create personalized collections and every time they return to your online store quickly find them. This brings back a lot of customers and drives sales at your online store. 1,073 reviews).

Shopify 68

Shopify Social Media Mobile Customer Retention 68

Smile.io

APRIL 23, 2024

Customers can find a full range of products to suit all their travel needs, from carry-on and full-sized suitcases to accessories like packing cubes, jewelry cases, and more.     for 10% Dragon’s Offer: 1.6M We’re highlighting 25 DTC brands powered by Shopify and Smile.io

Shopify 73

Shopify Food and Beverages Beauty and Health Accessories 73

SellBrite

DECEMBER 20, 2017

They have complete control over their customers’ experiences. Whether it’s rearranging product placement or highlighting a store sale, merchants can use their website to directly connect with their customers and encourage purchases. Alternatively, you can just get a ready-made template and customize it to your needs.

Merchant Services 154

Merchant Services Shipping Costs Social Media Payment Services 154

Retail TouchPoints

JUNE 2, 2022

It’s a need that extends beyond our social behaviors into our purchasing decisions — nearly one-quarter of consumers identify a strong sense of community as the main driver of loyalty to their favorite brands. Community doesn’t happen by accident. What thriving brand communities look like. We exist to unite the conditioning community.

Customer Loyalty 269

Customer Loyalty Customer Events Consumer 269

SellBrite

JANUARY 17, 2018

Making your shopping experience compatible with mobile devices will keep customers returning to your business and make it easier to attract new potential buyers, no matter what they’re using to shop online. Over the past 17 years, consumers have been spending increasing amounts of money online. Ecommerce sales jumped from $7.3

Merchant Services 145

Merchant Services Mobile Social Media Payment Services 145

Korona

DECEMBER 22, 2022

44 percent of consumers bought alcohol online in 2020, up from 19 percent in 2019. In the United States, each state has its own rules regarding the marketing, distribution, and shipping of alcohol. Some even prohibit the shipping of alcohol altogether. Table of contents. Is it legal to mail alcohol in the US? Can you ship alcohol in-state?

Shipping 52

Shipping POS Merchant Services Specialty Retailers 52

Ecommerce Platforms

NOVEMBER 16, 2020

We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market. With a robust app market, you can even customize and upgrade your site however you choose. Overall rating: 10/10. ?? Overall rating: 10/10.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Smile.io

DECEMBER 14, 2021

It’s time to celebrate the brands that made shopping with them a top-notch experience. It’s time to announce the top customer loyalty programs of the year! Whatare the top customer loyalty programs of the year? Blog Tim Peckover Solo Stove Solo Stove's Firestarter Rewards explainer page.

Customer Loyalty 70

Customer Loyalty Customer Outdoor Shipping Costs 70

Omnisend

JULY 21, 2021

But it’s a signal for the ecommerce marketer who’s on top of their game. Thus, it is extremely important to focus on the channels and strategies that engage customers. All of Black Friday week plus “Cyber 10” (that’s the Sunday before Black Friday through Giving Tuesday) also have their place. Reading Time: 8 minutes.

Marketing 215

Marketing Shipping Costs Shipping Gifts 215

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. from 2019 to 2020. billion in 2020 and is expected to soar to $154.3 It grew to $73.16

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Fabric

SEPTEMBER 5, 2023

Yet today, curbside pickup has quickly become one of the more popular fulfillment strategies offered by omnichannel e-commerce retailers and it has transformed the way customers interact with businesses, providing a more seamless and convenient shopping experience. In early 2020, only 6.6% of the Top 1,000 retail chains in the U.S.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Ecommerce Platforms

SEPTEMBER 29, 2022

In 2020 alone, Shopify processed over $5.1 It starts at $2,000 USD per month and is based on a custom quote. Go to the top. While Shopify pricing plans are generally billed monthly, there's an option to sign up for an annual plan or biennial program, which will save you 10% or 20%, respectively. It's hard not to.

Shipping Costs 20

Shipping Costs Shopify Payment Services Payments 20

Ecommerce Platforms

APRIL 23, 2020

We’re also dipping into the quality of their customer support, and we'll round up our final thoughts at the end. With over 36,000 course creators selling to more than 10 million students around the world, Thinkific ‘s no small operation. The online course industry is booming. There's a lot to cover, so let’s make a start!

Payment Services 152

Payment Services Webinar Subscription eCommerce 152

Ecommerce Platforms

FEBRUARY 25, 2020

The right POS not only allows you to process crucial transactions, it also gives you access to everything from inventory management, to customer support, and online ordering. Features include: Ordering: Staff can take orders either with handheld tablets at the tableside, or with countertop terminals that swivel to face customers.

POS 104

POS Payment Services Payments Gifts 104

Kissmetrics

APRIL 12, 2021

The company has enjoyed almost unparalleled revenue growth from 2004 to 2020 — $8 billion to $2,274 billion. Apple goes way beyond the “computer brand” label — they create products for their target market, loyal customers that believe make these products life better, easier, more fun, and cooler. That’s astounding.

Marketing 356

Marketing Social Media PPC Customer 356