Co-op extends John Lewis & Partners click-and-collect service

The move will see the total number of John Lewis Partnership click-and-collect locations increase to nearly 900 – double the number of current click-and-collect locations in the UK.

Mark Matthews, director of innovation and format at Co-op, said: “With our stores located at the heart of local communities, choice, ease, and convenience is at the very core of our approach. We continue to look for new ways to innovate and expand access to products and services conveniently, and by working together we can offer further flexibility and choice to meet consumer needs, conveniently.”

Andrew Murphy, partner and executive director of operations at the John Lewis Partnership, said: “Our customers love the ease and convenience click-and-collect provides which gives us the confidence to continue to invest in this area.

“Building on our already successful partnership with the Co-op, this extension will allow us to offer our click-and-collect service to double the number of locations across the country; enabling us to reach more of our existing loyal customers while engaging with new ones too.”

The phased roll-out of the John Lewis & Partners click-and-collect service to additional Co-op food stores started in July and is expected to be complete during September 2020, with 400 new Co-op stores are to be added to the 105 existing Co-op communities in which the service is already available in towns and cities across the UK.