Expert insights. Personalized for you.
The world has turned upside-down for nearly every retailer. Retailers need to think about agility and resilience across every customer touchpoint in order to minimize losses and maintain positive customer relationships during times of extreme change and uncertainty. MORE
Without question this is a time of uncertainty and anxiety throughout the world. Our thoughts have shifted, with a primary focus on the health of their family, friends, and co-workers. We’re experiencing the sudden reality of isolation, with more than 2 billion people staying at home. MORE
Please read the whole post as I have a few surprises for everyone and it affects all member types. A month or so ago, I blogged about the future of Ubersuggest and how there will still be free plans along with paid ones. But as you probably noticed, the free plan wasn’t as generous as you were hoping for. And with Coronavirus growing at a rapid pace and affecting so many people and businesses, I thought I would do my part and help small businesses out. MORE
In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March. MORE
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Following a very slow start to the year, the UK’s string of winter storms failed to stimulate online demand as online sales growth for the month limped in at -0.4% Year-on-Year (YoY). Internet Retailing Critical Issues MORE
100 A lot has changed in the past few weeks, but what hasn’t changed is the high-quality and innovative research we’re bringing you at Summit NA this year. MORE
“Cute shoes, where did you get them?” I’m not sharing. What I will tell you, though, is how smooth my journey was to buying said cute shoes. I was scrolling through my Pinterest feed one evening when I came across a pair of royal blue, suede loafers that were calling my name. Using Pinterest’s nifty visual search, I quickly identified what online retailer carried this product and, without hesitation, I visited their website. MORE
Your customers are stuck at home so it’s suddenly more important than ever to get digital experiences right. Redirect funds to 1) scale up your design team, 2) hire outside help where needed, 3) rigorously review your UX so you can make it better, and 4) update and sharpen your UX expertise. MORE
Since our prior post last week (with data from January 1 – Mar. 17, 2020), more communities around the world have been locked down and more people are working from home. MORE
As publishers grapple with the impact of COVID-19 and the decline of third party cookie, they are holding onto a precious life raft: the subscription model. MORE
As the Government’s ‘home isolation’ rules kicked in last week, the immediate impact of the Covid-19 Coronavirus on online consumer shopping habits was laid bare. During the first week of the new pandemic guidelines, online retail sales growth was down -2.2% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Critical Issues Retail Supply Chain Internet Retailing MORE
Global financial markets continue to suffer from the impact of coronavirus, with economists predicting the slowest rate of global growth since 2009. However, the current lockdown taking place in Italy has actually instigated a significant boom in eCommerce sales. Critical Issues Internet Retailing MORE
You don’t need to be a professional website designer to have heard of a tool like Squarespace before. Everyone from influencers looking to develop a bigger online presence, to ecommerce store owners have discussed the pros and cons of a solution like Squarespace in the past. MORE
COVID-19, or commonly called “coronavirus,” has changed daily life for nearly every person across the globe. MORE
Building brand awareness is a key facet of expanding any ecommerce business. Brand awareness is intricately linked with brand identity – the general perception of your brand in the eyes of consumers at large. MORE
Do you dream of one day owning the ultimate online store. Fortunately, we’re here to help with everything you need to know about creating an online store. In 2020, eCommerce sales account for 16% of all sales made worldwide. MORE
The online automotive parts and accessories sales industry has skyrocketed over the past five years as brick-and-mortar retailers enter the… How to Sell Online MORE
Right now, there are many ways to advertise your products directly on the Amazon platform. But how do you reach customers who aren’t shopping on Amazon? How can you advertise to customers who aren’t necessarily searching for your products? This is where Amazon DSP comes in. MORE
By the end of 2019, mobile e-commerce spending reached $41.2 billion. That's a lot of dough. So, if you want to harness the power of mobile for your online store, then you might be searching for the best mobile website builder. If that sounds like you, you're in the right place – because we're going to reveal exactly that in this review. All of the website builders listed below provide mobile-friendly templates, so any of them would work for you. MORE
Confronted with the escalating coronavirus crisis—and the shockingly dramatic sales declines many brands are experiencing—companies need to re-think their ways of doing business. In some cases, these new efforts are in direct response to the specific challenges posed by the global pandemic. MORE
For retailers struggling with failing consumer value propositions, the coronavirus pandemic could not have struck at a worse time. Just as many are running out of meaningful cost reduction moves and are in desperate need of profitable top-line growth (and the cash it brings) to invest in more than a timid transformation, much of physical retail is now grinding to a halt of difficult-to-determine depth and duration. MORE
All brands must rapidly upgrade legacy technology systems and processes. And that is regardless of whether or not they sell directly to customers! MORE
By Richard Bendelow, CEO of Aero Commerce. Unless, like certain FMCG retailers who are experiencing a surge in online sales, chances are, due to the uncertain times we find ourselves in, that your sales have suffered a dip. Couple that with the potential of a complete lockdown, times could not be more difficult for some retailers, even with the government support on offer. However now is not the time to rest on your laurels. Internet Retailing Critical Issues Retail Supply Chain MORE
In today’s climate, selling online has never been more important. Between growing ecommerce sales, dynamic changes in consumer behavior (and preferences),… Brick and Mortar Sales MORE
Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo. age of the customer customer experience strategy airlines covid-19 Customer Experience (CX) customer service MORE
If you are a manufacturer, wholesaler, distributor or otherwise engage in B2B sales, you can’t help but notice the trend to more online sales. That’s because today’s buyers rely more and more on the internet to do their product research. MORE
We’re entering a recession thanks to the spread of coronavirus. For brick and mortar businesses, the social distancing and lockdown responses have been brutal. But what about eCommerce? MORE
As with every other major crisis facing the world, whether a global war or a pandemic, humanity prevails through unity, empathy, responsibility and leadership. Tactical and momentary actions alone will not be enough because we have to be prepared for a sustained period of strife. MORE
One of the best pieces of advice I ever received was “don’t put all of your eggs in one basket.”… … Brick and Mortar Sales MORE
Having an offline store is a great way to build a customer base in your local community. As a business… Brick and Mortar Sales MORE
Forrester eCommerce
MARCH 30, 2020
In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March.
My Wife Quit Her Job
MARCH 30, 2020
Right now, there are many ways to advertise your products directly on the Amazon platform. But how do you reach customers who aren’t shopping on Amazon? How can you advertise to customers who aren’t necessarily searching for your products? This is where Amazon DSP comes in.
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Zaius
MARCH 27, 2020
Without question this is a time of uncertainty and anxiety throughout the world. Our thoughts have shifted, with a primary focus on the health of their family, friends, and co-workers. We’re experiencing the sudden reality of isolation, with more than 2 billion people staying at home.
Kissmetrics
MARCH 24, 2020
Please read the whole post as I have a few surprises for everyone and it affects all member types. A month or so ago, I blogged about the future of Ubersuggest and how there will still be free plans along with paid ones. But as you probably noticed, the free plan wasn’t as generous as you were hoping for. And with Coronavirus growing at a rapid pace and affecting so many people and businesses, I thought I would do my part and help small businesses out.
Advertisement
Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.
Ecommerce Platforms
MARCH 27, 2020
If you are a manufacturer, wholesaler, distributor or otherwise engage in B2B sales, you can’t help but notice the trend to more online sales. That’s because today’s buyers rely more and more on the internet to do their product research.
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Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail Technology Review
MARCH 30, 2020
As the Government’s ‘home isolation’ rules kicked in last week, the immediate impact of the Covid-19 Coronavirus on online consumer shopping habits was laid bare. During the first week of the new pandemic guidelines, online retail sales growth was down -2.2% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Critical Issues Retail Supply Chain Internet Retailing
Zaius
MARCH 25, 2020
“Cute shoes, where did you get them?” I’m not sharing. What I will tell you, though, is how smooth my journey was to buying said cute shoes. I was scrolling through my Pinterest feed one evening when I came across a pair of royal blue, suede loafers that were calling my name. Using Pinterest’s nifty visual search, I quickly identified what online retailer carried this product and, without hesitation, I visited their website.
Steve Dennis
MARCH 30, 2020
Confronted with the escalating coronavirus crisis—and the shockingly dramatic sales declines many brands are experiencing—companies need to re-think their ways of doing business. In some cases, these new efforts are in direct response to the specific challenges posed by the global pandemic.
Ecommerce Platforms
MARCH 26, 2020
Do you dream of one day owning the ultimate online store. Fortunately, we’re here to help with everything you need to know about creating an online store. In 2020, eCommerce sales account for 16% of all sales made worldwide.
Advertisement
Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.
Forrester eCommerce
MARCH 26, 2020
All brands must rapidly upgrade legacy technology systems and processes. And that is regardless of whether or not they sell directly to customers!
BigCommerce
MARCH 24, 2020
The online automotive parts and accessories sales industry has skyrocketed over the past five years as brick-and-mortar retailers enter the… How to Sell Online
Retail Technology Review
MARCH 26, 2020
By Richard Bendelow, CEO of Aero Commerce. Unless, like certain FMCG retailers who are experiencing a surge in online sales, chances are, due to the uncertain times we find ourselves in, that your sales have suffered a dip. Couple that with the potential of a complete lockdown, times could not be more difficult for some retailers, even with the government support on offer. However now is not the time to rest on your laurels. Internet Retailing Critical Issues Retail Supply Chain
Steve Dennis
MARCH 25, 2020
For retailers struggling with failing consumer value propositions, the coronavirus pandemic could not have struck at a worse time. Just as many are running out of meaningful cost reduction moves and are in desperate need of profitable top-line growth (and the cash it brings) to invest in more than a timid transformation, much of physical retail is now grinding to a halt of difficult-to-determine depth and duration.
An infographic listing the best practices companies can follow to bolster their e-commerce website.
Ecommerce Platforms
MARCH 30, 2020
You don’t need to be a professional website designer to have heard of a tool like Squarespace before. Everyone from influencers looking to develop a bigger online presence, to ecommerce store owners have discussed the pros and cons of a solution like Squarespace in the past.
Forrester eCommerce
MARCH 30, 2020
Airlines have a major role to play in the global fight against the COVID-19 pandemic because they are part and fabric of this interconnected world, carrying people and cargo. age of the customer customer experience strategy airlines covid-19 Customer Experience (CX) customer service
BigCommerce
MARCH 24, 2020
One of the best pieces of advice I ever received was “don’t put all of your eggs in one basket.”… … Brick and Mortar Sales
Retail Technology Review
MARCH 24, 2020
Following a very slow start to the year, the UK’s string of winter storms failed to stimulate online demand as online sales growth for the month limped in at -0.4% Year-on-Year (YoY). Internet Retailing Critical Issues
ChannelAdvisor
MARCH 27, 2020
Since our prior post last week (with data from January 1 – Mar. 17, 2020), more communities around the world have been locked down and more people are working from home.
Ecommerce Platforms
MARCH 24, 2020
By the end of 2019, mobile e-commerce spending reached $41.2 billion. That's a lot of dough. So, if you want to harness the power of mobile for your online store, then you might be searching for the best mobile website builder. If that sounds like you, you're in the right place – because we're going to reveal exactly that in this review. All of the website builders listed below provide mobile-friendly templates, so any of them would work for you.
Forrester eCommerce
MARCH 30, 2020
As with every other major crisis facing the world, whether a global war or a pandemic, humanity prevails through unity, empathy, responsibility and leadership. Tactical and momentary actions alone will not be enough because we have to be prepared for a sustained period of strife.
BigCommerce
MARCH 24, 2020
So you’ve got your products listed, with high quality images and descriptions. You’ve got your payment gateways set up and… Brick and Mortar Sales
Retail Technology Review
MARCH 24, 2020
Global financial markets continue to suffer from the impact of coronavirus, with economists predicting the slowest rate of global growth since 2009. However, the current lockdown taking place in Italy has actually instigated a significant boom in eCommerce sales. Critical Issues Internet Retailing
Omnisend
MARCH 27, 2020
COVID-19, or commonly called “coronavirus,” has changed daily life for nearly every person across the globe.
UpSellIt
MARCH 26, 2020
Building brand awareness is a key facet of expanding any ecommerce business. Brand awareness is intricately linked with brand identity – the general perception of your brand in the eyes of consumers at large.
Forrester eCommerce
MARCH 27, 2020
A lot has changed in the past few weeks, but what hasn’t changed is the high-quality and innovative research we’re bringing you at Summit NA this year.
BigCommerce
MARCH 24, 2020
In today’s climate, selling online has never been more important. Between growing ecommerce sales, dynamic changes in consumer behavior (and preferences),… Brick and Mortar Sales
Kibo
MARCH 30, 2020
The world has turned upside-down for nearly every retailer. Retailers need to think about agility and resilience across every customer touchpoint in order to minimize losses and maintain positive customer relationships during times of extreme change and uncertainty.
Inflow Insights
MARCH 25, 2020
We’re entering a recession thanks to the spread of coronavirus. For brick and mortar businesses, the social distancing and lockdown responses have been brutal. But what about eCommerce?
Liveintent
MARCH 26, 2020
As publishers grapple with the impact of COVID-19 and the decline of third party cookie, they are holding onto a precious life raft: the subscription model.
Forrester eCommerce
MARCH 27, 2020
Your customers are stuck at home so it’s suddenly more important than ever to get digital experiences right. Redirect funds to 1) scale up your design team, 2) hire outside help where needed, 3) rigorously review your UX so you can make it better, and 4) update and sharpen your UX expertise.
BigCommerce
MARCH 24, 2020
Having an offline store is a great way to build a customer base in your local community. As a business… Brick and Mortar Sales
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