Trending Articles

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Automation Builders, Beware! Don’t Repeat The RPA Mistakes With Agentic Automation

Forrester eCommerce

Generative AI (GenAI) is an enabler for more automation — and is now getting embedded in many software vendors’ platforms with different names and labels such as AI agents, AI-led micro-automations, and autonomous workplace assistants (AWAs).

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Bob’s Stores, EMS File for Bankruptcy Protection

Retail TouchPoints

Bob’s EMS Holdings, parent company of Bob’s Stores and Eastern Mountain Sports (EMS), has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Delaware. The retailers, which operate approximately 50 stores and employ nearly 800 full- and part-time employees, generated $131.85 million in net revenue last year, according to CEO David Barton in documents filed with the court.

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Big Tech Will Not Solve Data Deprecation

Forrester eCommerce

In our most recent report on identity and measurement offerings from Google (Privacy Sandbox) and Apple (Private Click Measurement), we stumbled upon an ugly truth about data deprecation: Big tech will not solve this problem, and marketers shouldn’t wait any longer to test and identify practical in-market solutions.

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Building Custom CMS Templates with HubSpot

Groove

With HubSpot's Content Optimization System, or COS, users can create entire websites, blogs, landing pages and emails that are mobile-optimized out-of-box. These assets also integrate with HubSpot’s full suite of inbound marketing tools. Although HubSpot offers many pre-built templates and a basic Template Builder tool (no coding required), they also allow you to build templates using HubSpot Markup Language (HubL).

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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543: Google Search Is Dying. Here Are Your Best Traffic Alternatives

My Wife Quit Her Job

With AI adoption accelerating at a super fast pace, Google search is declining and will continue to decline in the next couple of years. In fact, I predict that search will pretty much be dead in 2 to 3 years. So what are your traffic alternatives? This episode will cover other ways to generate traffic and sales. What You’ll Learn How Google is devaluing independent publishers Traffic Alternatives to Google Why Google search traffic is dying Sponsors SellersSummit.com – The Sellers S

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Holiday Forecast: China-Direct Discount Apps will Attract Value-Conscious Consumers

Retail TouchPoints

It can be a bit jarring to start worrying about the holidays just as summer is powering up, and yet that’s exactly what many retailers are doing, particularly as the socio-economic environment continues to throw curveballs at commerce. “The global economy is still in flux,” said Rob Garf, VP and General Manager of Retail and Consumer Goods at Sales f orce at a recent media briefing.

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Overall Canada Customer Experience Quality Drops To A Historic Low

Forrester eCommerce

Scores for Canadian companies are at their lowest point since Forrester’s Customer Experience Index (CX Index™) began. Read a few of the key findings from our Canada rankings report.

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Factors to Consider When Choosing a Shopware eCommerce Agency

Groove

Are you planning to build an online business using Shopware software ? The rise in eCommerce in recent years has made this a lucrative time for online stores — and Shopware provides an excellent solution that allows you to do business with customers all over the globe! But how can you ensure that you’re making the most of this eCommerce platform? Partnering with a Shopware agentur or agency can bring more customers your way — boosting your revenue and brand reputation.

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Brutally Honest Advice From Failed Entrepreneurs (Who Lost Everything)

My Wife Quit Her Job

I am a lifelong student of business and after interviewing over 500 successful entrepreneurs on my podcast, what I’ve found most fascinating is not their successes but their failures. Surprisingly, a lot of the entrepreneurs I’ve interviewed have either gone bankrupt or almost lost it all at some point in their careers and we can learn from their mistakes.

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Meet Carbon Surcharge: The newest addition to your shipping invoices

lateshipment

Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY. While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning to rate increases, carriers often cite reasons such as inflation around fuel surcharges and worker demand (particularly around the holiday season), and with the

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Shopware's B2B Funtionality is Making Waves In The US

Groove

In the middle of 2023, Shopware B2B was launched, an opportunity to engage with customizable functionalities that enable merchants to tailor each element to their specific needs. The Shopware B2B suite is a game changer for organizations, providing a powerful digital commercial platform designed to support and grow B2B companies. Since its launch, Shopware has provided some outstanding benefits to companies in the business to business sector.

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The Impact of Synchronized Solutions on User Engagement

UpSellIt

In the ever-evolving ecommerce landscape, conversion rate optimization solutions have become the norm for the majority of brands. However, some choose to go with in-house solutions and plug-ins in an attempt to cut costs, only to find out that this strategy ends up being more expensive in the long run. Juggling multiple plug-ins that don’t integrate smoothly can ultimately result in lost conversions.

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Target Launches Gen-AI Chatbot for Store Associates Chainwide

Retail TouchPoints

Target plans to roll out a new gen AI-powered chatbot designed to aide store associates in nearly all of its 2,000 stores following a six -month pilot at 400 locations. The majority of Target’s associates will have the tool, called Store Companion, in hand by August to help with on-the-job process questions, new team member training, store operations management and other tasks.

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Flame Resistant and Retardant Fabric Market Set to Reach $13.39 Billion by 2034

RetailWire

The global flame resistant and retardant fabric market is projected to experience significant growth, with revenue expected to reach $13.39 billion by 2034. This expansion is driven by stringent fire safety regulations and increasing awareness of workplace hazards, particularly in high-risk industries such as oil & gas, mining, and manufacturing.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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And So It Begins: Insights From Splunk’s First.conf With Cisco

Forrester eCommerce

Last week, Splunk held its annual user conference – conf – in Las Vegas with over 4,000 customers, partners, and sponsors in attendance. While this was the 15th.conf, it was the first ever as a Cisco company. The tagline “the Splunk you love, only better” was ubiquitous throughout the conference.

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Shopware Development: What You Need To Consider

Groove

Shopware development helps launch eCommerce business easily Shopware development is one of many tools available to help eCommerce businesses launch, build, and grow. Yet, it offers some key features and elements that enhance the way companies achieve their objectives. One of the most important elements of building a successful business online is the ability to create a website that’s optimized, efficient, and offers the backend features to achieve results.

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Stay-at-home Moms Drive Totally Dazzled

Practical eCommerce

In 2012, Natalie Mounter was a new mom looking to work from home. Other moms had the same goal. The post Stay-at-home Moms Drive Totally Dazzled appeared first on Practical Ecommerce.

eCommerce 101
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Beyond Restructures Leadership, Again, as Lemonis Takes More Active Role

Retail TouchPoints

Beyond has reconfigured its C-suite, including recognition of an “increasingly active” role for Executive Chairman Marcus Lemonis. The company, which owns the Overstock, Bed Bath & Beyond and Zulily brands, also will eliminate its co-Chief Executive roles and dual Chief Merchant roles. Beyond has streamlined marketing and merchandising functions across all three of its brands under Dave Nielsen, who has been appointed President, overseeing marketing, merchandising and supply chain functions

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Hertz Launches $750 Million Debt Offering

RetailWire

Hertz Global Holdings Inc. is launching a $750 million debt offering to strengthen its financial position following issues with its electric vehicle fleet.

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Introducing Forrester’s Interactive Wave Experience

Forrester eCommerce

Forrester has launched an updated experience for The Forrester Wave. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave reports.

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The Benefits of Hiring A Certified Shopware Partner Agency

Groove

Enlisting the support of a Shopware partner helps wide-reaching e-commerce operations attain customer satisfaction goals. Approximately 34 percent of consumers make at least one purchase weekly, and e-commerce is expected to grow by nearly 9 percent this year alone. Although upstart brands and platforms enjoy seemingly unlimited online sales potential, there is an elephant in the room.

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FDA Labeling Requirements for Grocery Brands 101 | Salsify

Salsify

Consumer food spending is at its highest level in more than four decades. According to the U.S. Department of Agriculture (USDA) , U.S. consumers spent 11.3% of their disposable personal income on food in 2022 — and prices are only rising. As a result, buyers are becoming more particular about what they purchase and comparing products.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Milestone: Amazon Eliminates 95% of Plastic Air Pillows from Shipments

Retail TouchPoints

Amazon announced that it has replaced plastic air pillows with paper filler across 95% of its delivery packaging in North America and hopes to have the plastic air pillows completely removed by the end of the year. The effort marks Amazon’s largest plastic packaging reduction effort in North America to date, and the company estimates it will avoid using nearly 15 billion plastic air pillows annually.

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Employees Sue Disney After Relocating for Canceled Project

RetailWire

Walt Disney Co. is dealing with the repercussions of canceling its plan to relocate 2,000 employees from California to a new Florida location.

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It’s Time For A Revenue Process Transformation

Forrester eCommerce

Buyers are in control of the revenue process — and B2B marketing, sales, and customer success teams need to align their approaches with that reality. Discover the Forrester Opportunity Lifecycle and how it can drive durable, long-term revenue growth.

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The Shopware SEO Guide: Key Settings & Strategies for Success

Groove

Many factors contribute to the success of an online store. You need high-quality images and great product descriptions. You'll want to provide your customers with multiple payment options, and free shipping is always a plus. Even so, no online business can afford to forget the importance of SEO. Over 40% of e-commerce traffic comes from Google. This means that a Shopware site that isn't optimized could lose out on a significant number of visitors and sales.

SEO 195
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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Amazon Labor Union votes to join Teamsters

RetailDive

The new entity will represent around 5,500 Amazon workers on Staten Island and will have jurisdiction across New York City's five boroughs.

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Amazon Ramps up B2B Ecommerce Offering to Capture More Business Buyers

Retail TouchPoints

The business-to-business (B2B) ecommerce market is on track to reach $3 trillion by 2027, according to Forrester research. To capture some of that spend, Amazon Business, the company’s B2B online procurement store, is launching several new features designed to simplify the buying process and capitalize on this growth potential. Amazon Business currently drives approximately $35 billion in annual gross sales and has more than 6 million customers worldwide, including 96 of the Fortune 100, accordi

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Supermarket Shopping Set for Electronic Shelf Labels

RetailWire

Grocery shopping is on the cusp of a digital revolution as electronic shelf labels (ESLs) begin to replace traditional price stickers in stores across the nation. This month, Walmart announced its plan to implement ESLs in 2,300 stores by 2026, joining the ranks of retailers like Whole Foods, Amazon Fresh, and Schnucks, who have already adopted the technology.

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CX Summit North America Day 2: Achieving Boundless Experiences Through Alignment

Forrester eCommerce

Yesterday’s program gave us an exciting glimpse of a very near future in which human and AI capabilities will dynamically blend to enable boundless, innovative experiences. Today, we looked more closely at a critical human part of this equation: alignment of strategy and teams.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.