Trending Articles

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Best Buy, Hot Topic Upgrade Employee Educational Benefits

Retail TouchPoints

Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth opportunities. As the retail industry continues to struggle with high employee turnover , Best Buy and Hot Topic are tackling that last complaint with new educational benefits for their associates.

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How to Win with On-Site Marketing with Erik Christiansen from Justuno - EP014

Groove

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode How can eCommerce brands turn more website visitors into customers? In this episode of eCommerce Masters, Erik Christiansen, CEO of Justuno, shares expert insights on winning with on-site marketing. Erik explains why most brands focus too much on getting traffic but not enough on converting it.

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China South City: The Global Capital of Amazon Black Hat Tactics

My Wife Quit Her Job

What if I told you there’s a place where following the rules is more of a suggestion, and entire teams of eCommerce sellers work around the clock to outsmart the world’s largest online marketplace? Welcome to China South CityShenzhen’s hidden technology underworld and the global capital of Amazon black hat tactics. What is China South City?

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Why The “AI Agent As Coworker” Narrative Is The Future

Forrester eCommerce

AI agents have a promising future as innovative coworkers, and their presence is already being felt despite the inflated hype and current limitations.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Darwin Tanksley, from Sales to Round Rock Entrepreneur of the Year

Bryan Eisenberg

Darwin Tanksley didnt just build a business. He built a machine. Fifteen acquisitions in a year. A workforce that believes in his vision. A balance sheet that tells the truth about success. On this weeks episode of Rock Solid, I dig into the mindset that took Tanksley from sales person to Entrepreneur of the Year. Its not just about HVAC and plumbing.

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Modernizing Application Security for Retailers Requires a New Approach

Retail TouchPoints

The retail industry has been quick to embrace new technologies for customer engagement especially during the pandemic, when the shift from brick-and-mortar to online retail became critical. However, there remains a gap on the security side. Retailers have expanded their application portfolios rapidly, but many of their security processes are still tied to older technologies that werent designed to keep pace with modern application development.

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Self-Driving Vehicles Still Need People

Forrester eCommerce

The requirement to place red warning triangles in front of broken-down vehicles is slowing the roll-out of autonomous trucks in America, and highlighting a broader set of challenges with automation.

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How Brands Can Prepare for the Digital Product Passport | Salsify

Salsify

Learn all about the European Unions new Digital Product Passport and why preparing for compliance will be critical to your brands success in the coming years.

eCommerce 121
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In-N-Out Burger Announces Closure of Orange County Headquarters After 30 Years Amidst Tennessee Expansion

RetailWire

In-N-Out Burger has announced that it is closing its Orange County headquarters after 30 years amidst reports that the Southern California fast-food favorite is making its mark in Tennessee.

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Amazon Ups the Search Ante by Adding Products Not Sold on Amazon.com into Results

Retail TouchPoints

For years, Amazon has been stealing search share from Google. Now the company is doubling down on its reputation as the best place to start any online shopping journey with a new feature that will show customers products not available on Amazon.com when they search for a specific brand. The new experience currently being beta tested with a select group of U.S. users and brands will showcase a selection of products in search results, including items not sold in the Amazon store.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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578: 5 Dirty Tactics Amazon Is Using To Screw Sellers And Raise Prices

My Wife Quit Her Job

In this episode, I expose five dirty tactics Amazon uses to undercut sellers and raise prices. From sneaky fee increases to private-label knockoffs, you’ll learn how Amazon stacks the deck against small businesses. You’ll also learn how to protect your profits and navigate a marketplace built to benefit Amazon. What You’ll Learn Uncover the sneaky tactics Amazon employs that can drive up seller costs and impact their profits Learn how Amazon’s pricing strategies could be

eCommerce 156
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Should Your Organization Adopt An Internal Product Team Approach?

Forrester eCommerce

Pet adoption is often a high point for many people when creating memories. Do you remember the excitement of bringing home your first pet? The joy of a new furry family member, however, comes with responsibility and preparation. You likely spent hours researching breeds, finding veterinarians, debating names, and preparing your home.

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Joann to close more than 500 stores

RetailDive

The crafts retailer, which received no buyer interest in the locations, could liquidate entirely if a sale to Gordon Brothers comes to fruition.

Retail 113
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Chevron Layoffs: Workforce Reduction of Up to 20%

RetailWire

Chevron is laying off roughly 8,000 workers.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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How AI Overviews are Reshaping the Consumer Journey in 2025

Retail TouchPoints

With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumers attention and lead them where we want them to go. More and more consumers, who previously turned to Google search for product recommendations whether for your brand, category or a specific item you sell are now experimen

Consumer 219
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Set Up a Shopify Theme Dev Environment in 2025

Practical eCommerce

Shopify merchants don't need coding skills to alter a theme. Yet some sellers require more, such as an entirely new theme, site, or app. The post Set Up a Shopify Theme Dev Environment in 2025 appeared first on Practical Ecommerce.

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Balanced Benefits Give Loyalty Programs A Competitive Advantage

Forrester eCommerce

Maximize loyalty program effectiveness with a balanced mix of transactional benefits that offer monetary value, and non-transactional benefits that spark more emotional connections.

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Nike launches brand with Kim Kardashian’s Skims

RetailDive

NikeSkims will be available this spring with an assortment of training apparel, footwear and accessories.

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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Red Lobster Says Lobsterfest 2025 Is the ‘GLOAT’

RetailWire

Lobsterfest is returning to Red Lobster, and this year it's the GLOAT: The Greatest Lobsterfest of All Time.

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Digital PR: Where Beauty Challengers can Steal the Spotlight from Established Brands

Retail TouchPoints

Whether big or small in scale, influencer campaigns have had proven success in raising a beauty brands profile and driving sales, especially among younger generations scrolling through TikTok for the lowdown on the latest aesthetic. However, for challenger brands, these pay-to-play’ spaces are dominated by household names with bigger budgets that ensure them (and their products) a larger share of voice.

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Hybrid Ecommerce Serves B2C and B2B

Practical eCommerce

Direct-to-consumer brands can benefit from a hybrid ecommerce platform, one that caters to consumers and businesses. The post Hybrid Ecommerce Serves B2C and B2B appeared first on Practical Ecommerce.

B2C 102
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Is Your Postsale CS Strategy Setting Customers Up To Succeed?

Forrester eCommerce

Every time you turn around, it looks like someone is taking a shot at customer success (CS). Whether at last years SaaStr or elsewhere, more voices have been calling for new approaches to CS ones that transform CS from cost center to tool for growth.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Dick’s Sporting Goods opens influencer program to the public

RetailDive

Previously limited to employees, members in 2025 will receive monthly gift cards to purchase products to feature across their social channels.

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Waste Management Reducing 5,000 Jobs by 2026, Will Lean on Technology

RetailWire

Waste Management is investing in AI and other technology to automate some jobs.

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Dick’s Invites Consumers to Try Out for its ‘Varsity’ Influencer Team

Retail TouchPoints

Dicks Sporting Goods is expanding its Dicks Varsity Team content creator and influencer program by inviting consumers who have a passion for both sports and social media to join. Consumers who are accepted will receive a paid contract for creating content and posting to their social media channels, along with a Dicks gift card to purchase products to feature and early access to select product launches, VIP events and celebrity appearances.

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SEO Considerations for New Domain Names

Practical eCommerce

Shoppers are discovering brands on generative AI and then searching for them on Google. The post SEO Considerations for New Domain Names appeared first on Practical Ecommerce.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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The Essential Role Of Process In Executing Your B2B Strategy

Forrester eCommerce

Process is not merely a conduit for efficiency; its the backbone for converting strategy into results. Without a robust process in place, reaching your goals becomes almost impossible. Learn a four-step method to turning process into a powerful execution tool.

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How Lego builds unique store experiences

RetailDive

From big displays and livestreams with employees to personalization stations, Lego wants to create stores that keep customers coming back.

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Toyota Recall: More Than 140,000 Vehicles Pose Safety Risk for Faulty Seat Belts & Brakes

RetailWire

The Toyota recall is nationwide.

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Kirkland’s Looks to Beyond, Inc. Partnership to Propel Profitability

Retail TouchPoints

Home dcor and furniture retailer Kirkland’s has updated its transformation strategy, and the companys new partnership with Beyond, Inc. is now a central pillar of that effort. For going on two years, Kirklands has been working to improve its performance through a combination of inventory refreshes and marketing adjustments. Those efforts got a big boost in October 2024 when the company entered a multi-faceted partnership with Bed, Bath and Beyond parent company Beyond, Inc. that included

eCommerce 167
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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.