Trending Articles

Point Line Trend on… Proactive Outreach


Customer Service is the true 1:1 channel – a place where every interaction is with an individual. However, far too many agents are operating with little access to data, and do so almost exclusively reactively. What if brands turned the tables, and led with service ?

The best and worst of branding in 2019

Forrester eCommerce

Late last year, I sat down at my desk, fountain pen in hand, surrounded by a mountain of notes I’d assiduously compiled through the year, ready to recap the year in branding.

B2C 156

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Elements Of Reputation: Traits That Indicate A Thoughtful Tech GTM Strategy

Forrester eCommerce

How do you build reputation? How do you gain trust and sustain it? These questions are as fundamental for every organization as it is for every individual personally. Trusting a company is even more critical from a buyer perspective.

B2B 208

Financial Analytics in Tableau: Viz Finance with Dorian


I am starting 2020 with a new project and a challenge for myself: Financial DataViz! It’s not a New Year resolution; it’s something I wanted to do for a long time: takeover a specific topic or industry and work to fathom it out. The way I want to do is by finding specific topics, visualizations, […]. The post Financial Analytics in Tableau: Viz Finance with Dorian appeared first on Canonicalized. eCommerce Platforms

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

How To Create A Customer Loyalty Program Using ManyChat And Facebook Messenger

My Wife Quit Her Job

When it comes to getting repeat sales for your ecommerce store, customer loyalty programs are one of the most effective ways to boost customer retention. In fact, studies have shown that 69% of consumers are influenced by retailers that offer loyalty and rewards programs.

More Trending

Zaius Honored in Built In Boston’s Prestigious Best Places to Work List in 2020


Boston, MA — Zaius today announced it was included on Built In Boston’s list of Best Places to Work in 2020 , recognized as one of the Best Midsize Companies to Work For. Companies are selected based on data submitted by companies and their employees.

Printful vs Printify: The Ultimate Print-on-Demand Services Comparison in 2020

Ecommerce Platforms

Printful vs Printify… which ranks better? It’s never an easy task to be the judge. We’ve been asked every so often to give an in-depth summary and recommend the best platform to launch a T-shirt business. . The print-on-demand business model seems to take a blooming knock in the ecommerce industry.

287: Chandler Bolt On How To Quickly Grow A Self Publishing Book Business to 8 Figures

My Wife Quit Her Job

Today I brought my buddy Chandler Bolt back on the show. Chandler runs Self Publishing School where he teaches others how to write and self publish a book in 3 months. He’s the author of multiple best selling books and he’s an expert when it comes to going out on your own in the book business.

Books 156

The Best Sources for Ecommerce News and Information in 2020


Staying on top of what’s going on in the ecommerce industry, as well as learning about new business models, strategies, and… Ecommerce News

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Five Consumer Lessons From The 2010s: No. 5

Forrester eCommerce

This is the fifth and final entry in a short blog series highlighting lessons about consumer behavior and attitude to take away from the previous decade. Here, you can find the first, second, third, and fourth posts.

Online spending partly rescues dismal December

Retail Technology Review

ONS retail sales figures for December saw overall sales fall 0.6% against November. But a strong showing from department store web sales saved Christmas for many retailers says ParcelHero. Critical Issues Internet Retailing Retail Supply Chain

SharpSpring Pricing – Which Plan Should You Pick?

Ecommerce Platforms

SharpSpring pricing is not a new topic on this blog. If you’ve been an avid reader of our CRM review articles, then I bet SharpSpring pricing is already a familiar subject.

You Can Have My Old Business That Makes $381,722 a Month


I was talking with my friend who works at Keap (formally known as Infusionsoft) and he was breaking down how people still make millions of dollars selling info products and ebooks.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

eCommerce Metric Benchmarks: How to Analyze Your Online Store’s KPIs

Inflow Insights

Identifying your key “marketing levers” is an approach every eCommerce business can pursue. In this post, we share our philosophy for identifying the best marketing metrics to focus on without getting bogged down in unnecessary details. Prioritizing which metrics to improve can be tricky.

PPC 97

Improving Customer Experience By One Point Can Drive More Than A Billion Dollars In Revenue In 2019

Forrester eCommerce

Want To Know The $ Value Of Improving CX By One Point? We calculated it for you — at least if you are in one of the 15 industries that our new report “How Customer Experience Drives Business Growth, 2019” features.

Beyond Words: How to Do eCommerce Content Marketing Successfully


Content marketing isn’t the first strategy that most eCommerce marketers turn to when trying to drive traffic to their stores. Google Shopping and social media ads usually take precedence. That doesn’t mean paid ads are the best use of your marketing budget, though.

How to Come Up with a Business Name and URL for your Online Shop

Ecommerce Platforms

How to Come Up with a Business Name and URL for your Online Shop. Ready to transform your business idea into an incredible money-making opportunity? You're going to need one all-important thing first: a business name. Many business leaders assume that choosing the right title is simple.

DNVB: What Every Retailer Needs To Know


One of the most disruptive and foundation-breaking champions in the digital marketplace is the DNVB. If you are not familiar with the term, it stands for Digitally Native Vertical Brand.

Demo 72

HubSpot & BigCommerce Integration: BigCommerce Abandoned Cart


We love BigCommerce for many reasons – its flexible APIs, low cost of ownership, and overall product investment in making a user-friendly cloud-based eCommerce platform. Additionally, we love the platform’s flexibility to seamlessly integrate with abandoned cart apps. What is Cart Abandonment?

CES 2020: Key Takeaways For Retailers

Forrester eCommerce

At last week’s CES I saw the latest and greatest advancements that will make TVs better and digital humans a reality. But my real focus: What changes will impact the retail industry?

9 Actionable Lead Magnet Ideas to Gain More Customers for Your eCommerce Site


As a professional marketer, I have always been very keen on eCommerce marketing. If you are running an eCommerce store, The post 9 Actionable Lead Magnet Ideas to Gain More Customers for Your eCommerce Site appeared first on ECOMMERCE GROWTH Blog.

Landing Page Builder: The Best Landing Page Creator Tools for 2020

Ecommerce Platforms

Leveraging 2020 Ecommerce Trends to Improve Strategies


Leveraging ecommerce trends to optimize your site is more vital than ever. As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade.

How To Use Email Retargeting In Your Marketing Strategy


Many people visit websites every day. They do that for different reasons, including active shopping online. However, 98 out of 100 customers leave the website without making a purchase, even if they look at items and consider buying them.

Five Consumer Lessons From The 2010s: No. 4

Forrester eCommerce

In the last decade, the term “boycott” pulsed through global consumer chatter and search queries. Whether consumers were talking about sneakers, seltzer, or the Academy Awards, the frequency of the word “boycott” spiked to some of the highest levels since the early 2000s.

12 companies with great customer experience


Why customer experience matters Good customer experience is a given these days. Exceptional customer experience is the best competitive advantage. The post 12 companies with great customer experience appeared first on ECOMMERCE GROWTH Blog.

How To Start an Ecommerce Business in 2020 – 6 Step Guide

Ecommerce Platforms

Selling products online has never been so popular and rewarding. Ecommerce business is booming. The stats analyzed by eMarketer predict that by 2021, the global ecommerce revenue is expected to reach $5 trillion.

5 New Year’s Resolutions for Media Publishers


5 New Year’s Resolutions for Media Publishers. New Year’s resolutions feel like a battle between what you want to change this year and what you try to change every year. We know sticking to your New Year’s resolutions takes focus and a lot of hard work.