Retail TouchPoints

JULY 18, 2025

Melissa Minkow, Global Director of Retail Strategy at CI&T A lot has happened in the first half of 2025, so for to kick off the new season of the Retail Remix podcast, we decided to bring in one of the most broad-reaching, analytical retail minds in the business — Melissa Minkow, Global Director of Retail Strategy at CI&T. We asked her about everything from tariffs and recent bankruptcies to resale, retail media and agentic AI, and as you can imagine she had ample insights to share on a

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Fabric Blog

JULY 18, 2025

Every retail merchant knows that returns are an inevitable part of the retail business. Yet, when it comes to the reverse logistics process, it quickly becomes apparent that managing returns is often far more complex, costly, and time-consuming than the forward logistics flow, making it an important aspect of the overall supply chain. In 2022, the cost of retail returns in the U.S. surged to $817 billion, with approximately a quarter of the total attributed to online sales.

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Retail TouchPoints

JULY 14, 2025

Taking your retail brand to the next level and attracting an equity investment based on the value of your brand requires not only business acumen but strategies for brand protection. Protecting your trademarks by way of registration is only a first step. Brand identity and value must also be protected by complying with consumer protection, privacy and advertising laws.

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Forrester eCommerce

JULY 14, 2025

As in years past, we reviewed the websites of 116 brands and retailers to see how they did – and didn’t – choose to compete with the four-day sale. Here's what we found.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Practical eCommerce

JULY 17, 2025

This week's installment includes updates on AI shopping assistants, email and SMS marketing, ad management platforms, automated tax solutions, and last-mile delivery. The post New Ecommerce Tools: July 17, 2025 appeared first on Practical Ecommerce.

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Ecommerce Platforms

JULY 17, 2025

ShipBob and Shippo are two big names in ecommerce fulfilment — but which one is actually the better fit for your business in 2025? We’ve spent over 100 hours researching , comparing features, reviewing pricing models, and testing both platforms hands-on with real Shopify stores. If you’re running an online shop and want smoother, faster, and more cost-effective shipping — this breakdown is for you.

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Retail TouchPoints

JULY 11, 2025

In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces, brands must go beyond attractive design to deliver experiences that truly convert and retain customers. Success lies in designing digital journeys that do more than look good. They must guide users effortlessly from discovery to checkout, while fostering trust, loyalty and long-term engagement along the way.

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Kibo

JULY 15, 2025

The commerce landscape is rapidly evolving, with customers expecting to shop from anywhere and businesses struggling to keep pace with AI adoption. For commerce leaders seeking to revolutionize operations, improve customer experiences, and make better decisions, KIBO Agentic Commerce, built on Google Cloud’s Gemini AI, offers an opportunity to transform your business.

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CPC Strategy

JULY 16, 2025

Amazon Amazon Prime Day 2025: Results & Performance Data for Marketers By Liz Krupa Jul 16 2025 Another year, another Prime Day for the books! Advertisers are used to hearing how every Prime Day has beat the previous years’ record. Prime Day 2025 was no exception. The event’s duration doubled from two to four days, sales volume was up year-over-year, and advertiser spending reached new heights.

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Ecommerce Platforms

JULY 15, 2025

Quick answer: Kinsta is the fastest, most reliable hosting I’ve ever used for ecommerce — but it’s not for everyone. If you run a serious WooCommerce store and speed, uptime, and support are critical, it’s worth every dollar. If you’re just getting started or tight on budget, this probably isn’t your best bet. Why You Can Trust This Review After 10+ years building, scaling, and selling ecommerce stores — from small DTC brands to high-volume subscription sites — I’ve tested more hosting providers

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

365 Retail

JULY 16, 2025

Superdrug has launched its latest retail concept, Beauty Playground , at the Manchester Trafford Centre, marking the next step in a 30-store national rollout set to complete by August 2025. The initiative follows the debut opening in Westfield Stratford earlier this month and reflects the retailer’s commitment to enhancing in-store experiences across the UK.

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Retail TouchPoints

JULY 17, 2025

For most people, summertime means sunshine, beaches and barbecues. Retail marketers, however, already have the holiday season on their minds, and summer is a great time to begin holiday prep – including connecting with your legal and compliance colleagues to make sure your mobile marketing program is holiday-ready. Text message marketing is a significant revenue driver for retailers, earning more engagement from consumers daily.

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Kibo

JULY 15, 2025

In today’s rapidly evolving retail landscape, a robust fulfillment strategy isn’t just a nice-to-have – it’s essential for meeting customer expectations and driving profitability. Customers demand convenience, speed, and accuracy, and businesses that can deliver on these fronts will thrive. Our latest infographic, “3 Key Considerations Your Fulfillment Strategy Must Address,” dives into the crucial elements that define a truly future-proof fulfillment operation.

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Groove

JULY 15, 2025

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify About This Episode Are your business systems holding you back from growing faster? On this episode of eCommerce Masters , Ethan Giffin talks with Colin Boothe, Managing Partner at Esonus, about how manufacturers, distributors, and eCommerce brands can use NetSuite to simplify operations and boost sales.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Ecommerce Platforms

JULY 15, 2025

There used to be a time when running your own business meant years of hard work. You’d have to build new skills, learn how to source products, price them, connect with customers, manage logistics, even design an impressive online presence. Now, things have changed. Sure, running any kind of company still takes work, but it’s a lot easier to get started than it once was.

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365 Retail

JULY 11, 2025

The line between shopping and entertainment is becoming increasingly blurred. With consumer expectations higher than ever, e-commerce brands are borrowing strategies from an unexpected source: video games. Known as “gamification,” these techniques use elements of game design to drive engagement, loyalty, and sales. From point-scoring to interactive challenges, retailers are adopting game-like features that not only entertain but convert browsers into loyal customers.

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Retail TouchPoints

JULY 14, 2025

Despite getting off to a slow start ( by some accounts ), Amazon ’s 11th annual Prime Day event — which this year was extended from two days to four — was once again the biggest ever, driving $24.1 billion in online spend from July 8-11, according to Adobe. That’s a 30.3% increase year-over-year, and while that growth was certainly aided by the extended length of the sales event, it still represents 2X the online spend of Black Friday in 2024 ( $10.8 billion ).

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Salsify

JULY 17, 2025

A flurry of activity happens in the third quarter (Q3) — most notably, holiday planning and strategizing. It might be too early to let Mariah infiltrate your playlists, but it’s not too early to start preparing for the fourth quarter (Q4) and the biggest shopping season of the year.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Ecommerce Platforms

JULY 15, 2025

The short answer is: yes, it can absolutely be worth it—but only if you go in with the right expectations. You’re not going to get rich overnight. But if you’re willing to learn, test, and treat it like a real business, print on demand (POD) can be one of the best low-risk models for starting an online brand. Let me walk you through everything I’ve learned so you can decide if it’s right for you.

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365 Retail

JULY 11, 2025

NEXT has opened its new flagship store at Lakeside Shopping Centre, introducing a retail space of 83,000 square feet. The launch marks one of the most significant store investments for the company to date and brings together fashion, lifestyle and wellness under one roof in a redesigned format for modern consumers. The store, now one of the largest within NEXT’s portfolio, includes a mix of brands and services beyond its core offering.

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Retail TouchPoints

JULY 11, 2025

The National Retail Federation ’s annual ranking of the Top 100 Retailers , based on 2024 U.S. sales, has remained remarkably consistent since last year, with the top 13 retail companies — led by Walmart and Amazon in the first and second spots — remaining essentially the same. Target slipped down a notch, from No. 7 to No. 8 in 2025, trading places with Walgreens Boots Alliance.

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Fabric Blog

JULY 17, 2025

Millions of merchants worldwide use Shopify to power their omnichannel retail operations. It’s a ubiquitous commerce platform that helps merchants sell online, in-store, and across social media and marketplaces. However, as operational complexity increases due to growing product catalogs, expanded logistics options, and dropshipping, growing retailers require additional capabilities to ensure growth continues. fabric extends Shopify through a modern, API-first Order Management System (OMS) so yo

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Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

RepslyBlog

JULY 15, 2025

BOSTON, July 15th, 2025 – Repsly, Inc., a leader in retail technology, is transforming field merchandising and retail execution through its advanced AI and image recognition solutions. By automating data capture and simplifying complex manual processes, Repsly empowers brands to gain accurate, real-time insights that drive smarter business decisions.

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ChannelSale

JULY 14, 2025

The second half of the year is more than merely a change in seasons—it reveals a golden opportunity window for e-commerce business owners. From July to December, each month provides unique occasions and festivals that can be used to enhance engagement, boost sales, and reinforce customer loyalty. Whether you are an experienced or new seller, planning and staying in tune with consumer sentiments can be the game changer.

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365 Retail

JULY 11, 2025

Retail Express , a leading provider of merchandising solutions and services for retail, has released a new whitepaper to help retailers plot a path to Artificial Intelligence (AI) in retail. Titled ‘ Retail’s Journey To AI’ , it provides a comprehensive guide to AI integration in retail, presenting AI as a journey that retailers can undertake to gain critical advantages in efficiency, customer experience, and market competitiveness.

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Retail TouchPoints

JULY 16, 2025

When designing packaging, it’s easy to get carried away with the creative. It’s an involved process, and you can occasionally forget who you’re really designing for. We all have personal tastes when it comes to what we think looks good and what we’d like to see on the shelf. We all have that creative itch to scratch, and we all want to produce designs our peers adore.

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Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

Shopify

The Retail Doctor

JULY 11, 2025

Retailers who rely on discounts lose margin and loyalty. Learn why full-price selling works—and how staff training is the key to long-term growth.

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RetailDive

JULY 14, 2025

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Salsify

JULY 15, 2025

Retail media is a top priority for brands. According to the State of Retail Media 2025 report , 92% of companies rank this marketing channel as the most important. Challenges remain, however, with 25% citing difficulty with integration across other channels, and 32% concerned about tracking and measuring return on investment (ROI).

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Ecommerce Platforms

JULY 16, 2025

Using a Printify Pop-Up Store is a fast way to launch your ecommerce business. But if you’re stuck with the default yourstore.printify.me domain, your store might not be taken seriously—by customers or Google. Getting a custom domain sets you apart instantly. It gives your brand legitimacy, unlocks more SEO control, and helps you build customer trust—especially if you’re running ads or growing through organic traffic.

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment