Stamped.io Review For Shopify [2024]
Any successful ecommerce storeowner will tell you that gathering reviews and providing rewards are two of the most important elements of a marketing strategy aimed at growth.
Reviews help get new customers into your store by providing social proof that you really are as good as you say you are.
Loyalty and rewards programs help you retain them as customers, increasing their bond with you and their lifetime value to your business, as well as providing great referral potential.
There’s one platform that can help you do all this: Stamped.io.
This Stamped review takes a look at what the platform does, how it does it, and what it charges for the privilege. You can decide if it’s right for you.
What is Stamped?
The Stamped platform promises to“Increase brand loyalty. Accelerate brand growth.”
Just as its promise suggests, the platform is split into two well-defined services:
- Reviews and ratings
- Loyalty and rewards
You can choose either or both of the services. So, what does each one offer?
Reviews, ratings and UGC
Reviews, ratings and user-generated content (UGC) fit into the “accelerate brand growth” part of the promise.
If you’ve been running an ecommerce store for any length of time, you’ll know how important social proof is to your business.
One five-star review from a happy customer is worth pages of professional marketing copy waxing lyrical about your business. It just means more when others say it.
So, you should already have an active review-gathering strategy that reaches out to customers and encourages or incentivizes them to leave a review.
If not, Stamped.io may be for you.
You need to manage the review process to make sure that you extract all the marketing “juice” out of your positive reviews – without it taking much of your valuable time.
Stamped helps you increase the number of reviews, improve your rating, and show the world how good you are. That boosts sales.
Generate more reviews
Firstly, Stamped.io helps you generate more reviews.
It automates the process of gathering reviews, enabling customers to easily submit and share their positive reviews with friends on social media.
There is an in-email form to help with this.
The reviews are valuable in their own right when displayed on your website but they can also be used for retargeting ads and on social media channels to boost the perceived value of your products and services.
Reviews rich snippets can even help your search rankings on Google for product AND collections pages.
It is a fully automated system that works with you barely lifting a finger once it’s set up. No more manually sending emails to customers begging for positive reviews.
With Stamped, you can send automated SMS requests for reviews:
Make reviews more engaging
If you think reviews are just about text and star ratings, think again.
With Stamped, your customers get to add photos and videos as well as a text review. This user-generated content can be priceless and can, essentially, do your marketing for you.
Reviews are made more engaging and show potential customers how others are using your products in real-life situations – not just in the photo studio.
There are more than 10 different on-site display widgets (Carousel, Side Drawer, All Reviews page and more) to provide options for displaying the reviews you gather.
Do more with your reviews
Photo and video-based reviews can be shared on social media or form the basis of advertising campaigns (with social banners) or other marketing programs.
You can easily import and collect reviews from Facebook, FB Messenger, AliExpress and Klaviyo with one or two clicks.
You can even convert Instagram media into shoppable galleries and retargeted ads using your reviews:
When you send a review request to a customer, Stamped makes it easy to also request visual content. Reviews can even be gathered from the checkout page:
Incentivize reviews
You can incentivize photo or video reviews by offering coupons to reviewers:
Measure customer happiness
Stamped has an inbuilt customer experience rating system. Its simple metric uses a scale of 0 – 10, capturing information about your customers’ experience and satisfaction levels when shopping with you.
This is a good indication of loyalty to your brand and, over time, can help to pre-empt problems by flagging when satisfaction levels drop.
Manage, monitor and moderate reviews
Arrange for someone to moderate and analyze reviews regularly so that you manage your all-important online reputation effectively.
This is made easy with Stamped’s moderation dashboard that allows you to handle it manually or with the help of AI:
The in-depth reports about the reviews you gather help with insights into how campaigns are progressing – and allow you to tweak the strategy to gather more positive reviews if necessary.
Loyalty and rewards
The second major feature set of the Stamped.io platform deals with building loyalty and providing rewards to help increase revenue and grow the business.
The reviews help you win new customers. Loyalty and rewards help you keep them.
Loyalty program
Stamped provides a customized and branded loyalty program that rewards customers for purchases, referrals and more.
Points-based campaigns increase repeat purchases and motivate your customers to come back for more, creating loyal brand advocates who can help promote you through their social communities.
Treat your best customers like VIPs
Stamped helps you roll out the red carpet for your very best customers with its VIP program.
You can create sophisticated VIP “tiers” and perks to promote loyalty, motivating your biggest spending and most loyal customers to keep coming back.
You get a fully customize VIP rewards page including your logo, colors, images, etc.
Reward customers for referrals
Your most loyal customers can also bring in new customers with Stamped. A custom referral program rewards your customers for referring their friends and family to your store.
Details can be shared by customers through all major social media channels and by using SMS, WhatsApp, email, and more.
Rewards can include points, free shipping and in-store discounts/coupons.
Main pros and cons of Stamped
Pros
Stamped.io is used by many thousands of Shopify merchants and stores although it integrates with other platforms too.
Whether you’re just starting out or already run a well-established store, there’s something for you with this platform.
This is reflected in the wide range of pricing options available.
The free version is attractive for startups while the business and professional plans will work for growing or more established businesses. There are even enterprise versions available, as evidenced by its use by HBO, Colgate, SodaStream, etc.
The platform has received well over 5,000 reviews and maintains an average Shopify user rating of 4.9/5 stars – no mean feat.
According to users, some of the main positive features of Stamped include:
- Ease of set up and use
- Full product suite for gathering and managing reviews
- Full product suite for promoting loyalty and rewards
- Ability to import existing reviews, request reviews from past orders and start collecting reviews within minutes
- Increases customer engagement throughout the buying journey
- Competitive pricing with a free version available
- Highly customizable with logos, fonts, colors, etc.
- Mobile-optimized responsive and works with any Shopify theme
- Combines AI with manual moderation of reviews
- Available in English, French, German, and 15+ languages
- 3-day free trial of paid versions available
- Strong customer support
Cons
Some store owners have suggested that the pricing is a little high – but there is a free version and the different plans available mean you can step up your usage as you grow.
Some useful features (like integration with Google Shopping) are only available on the enterprise version.
Occasional comments about the user-friendliness of the UI are almost always promptly dealt with by the support team, which is encouraging to see.
The free trial is only three days so once you’ve started it, there’s no time to sit back and contemplate the meaning of life! It’s time to start gathering reviews.
Stamped.io Pricing
The pricing for Stamped is separated into three options:
- Reviews & Ratings
- Loyalty & Rewards
- Full Suite
So, if you just want the reviews and rating features, you can select a plan from FREE up to $249/month for the Professional plan (or custom pricing for larger Enterprise brands):
If you just want the loyalty and rewards features of Stamped, you have the option of a FREE plan up to $399/month for Professional and custom pricing for Enterprise.
And if you want both (“Full Suite”), you have the options of FREE, $179/month (Business), $549/month (Professional) or custom pricing for Enterprise.
Here’s a reminder of what the FREE plan gets you with the Full Suite package:
Stamped.io Review for Shopify
For one automated marketing platform, Stamped covers a lot.
It focuses on two main areas – reviews and rewards – that are key to attracting and retaining more business for ecommerce stores.
It’s well worth a free trial at least to see if it’s right for you.
