Central Co-op raises staff minimum pay and highlights additional benefits

Central Co-op said the pay increase, effective from 1 April, reflects its appreciation of the difference its colleagues make for Members, customers and each other.

This rise equates to an additional £2,535 per annum for a full-time customer service assistant and is also in addition to paid breaks.

Additional added benefits for its colleagues include access to free health checks, a virtual GP service, free counselling sessions and access to a nutritionist.

Wellbeing champions, trained as mental health first aiders, provide additional support on all well-being benefits available for colleagues.

Recognising the evolving needs of its colleagues, last year Central Co-op launched a flexible working trial called Workflex. This initiative allows colleagues to choose between a four-day week, a nine-day fortnight, or a combination of both, promoting a better work-life balance and prioritising employee well-being. After the success of the trial, the Society will be rolling out Workflex to all colleagues this year.

Central Co-op said it acknowledges the significant contribution its colleagues make to the success of the Society. As a token of appreciation, colleagues receive a share of the Society’s success via dividend payment each year.

Last year Central Co-op also launched policies on pregnancy loss, fertility treatment, menopause and trans awareness to ensure all colleagues feel included and supported when they need it most.

Central Co-op colleagues can also access the “Difference Maker Hub”, an online platform that allows easy access for everything colleagues need, including a careers centre, benefits centre, wellbeing centre, inclusion centre and exclusive discounts at hundreds of retail outlets.

Furthermore, Central Co-op is also looking into the introduction of a Wagestream trial for colleagues later this year, offering the flexibility to choose how and when they get paid.

Sarah Dickins, chief member, customer and people officer at Central Co-op, commented: “Our purpose is to create a sustainable Society for all. At Central Co-op, we believe that our colleagues are our greatest asset, and we are thrilled to be investing into their overall package again this year, increasing base pay by over 24% over the last two years.

“Our colleagues are our difference makers and we’re continuously listening to them to help us invest in the areas that matter. We’re always looking to enhance our colleague experience across career development, benefits, wellbeing and flexibility too. A huge thank you to all 7,500 of our colleagues for everything they do.”

Jayne Allport, national officer at Usdaw, added: “At Usdaw, we are thrilled that we were able to work with Central Co-op on its commitment to fair compensation and colleague well-being through a pay increase to £12 per hour, and strongly support the many other additional benefits Central Co-op provides.

“These initiatives exemplify the co-operative spirit and dedication to supporting its workforce.”