Talking Retail Grocery and product news for independent retailers
Appetite, which was created by Henderson Technology in partnership with Blu Dot Technologies, is fully integrated into the company’s EDGEPoS system meaning stock levels are live and automatically updated so consumers can pick what is on the shelves in real-time.
Darren Nickels, retail technology operations director at Henderson Technology, said: “Retailers are fully supported by our training team which means the software, order terminal and printer can all be installed with full stock uploaded and training completed in around two days.
“This is a game-changer for independent retailers. Already our trial stores have experienced fantastic sales and are attracting new shoppers, with Vivo Glenarm Road in Larne reporting 80% of their orders coming from those who had never shopped with them before. As we continue through the Covid-19 pandemic and we all look for different solutions, Appetite has only continued to grow and bring fantastic benefits to our retailers.”
In addition, retailers have the option to add their hot food-to-go on the app. Chris Campbell, owner of Vivo Glenarm Road, in Larne in County Antrim, added: “The app has made a big difference to our business, especially at a time where some in our community are cautious about going to the shops. Thanks to the diversity of the app, we’re planning on adding our hot food deli range which will include Sunday dinners, which have been hugely popular lately as families are caring for elderly and vulnerable relatives. We will also add evening meals to take some pressure off busy families, and in the run-up to Christmas we will add our Christmas Hampers to the app for ordering too. It’s fair to say Appetite has enabled us to thrive during a very challenging trading time.”
