Post Office appoints director to support relationships with retailers

Secretan joins from Costa Coffee where she was partnerships director UK and Ireland. She has also held roles held at Capita and O2.

Secretan will be responsible for broadening and deepening Post Office’s engagement with its retail partners to ensure customers continue to benefit from access to its mail and parcels services, banking services, and bill payments.

In addition, she will set the strategy to extend the reach of Post Office services through new partners to meet customers’ needs.

Secretan said: “I’m excited to be taking on this new role to support our partners at a time when traditional retailers are facing some of the toughest trading conditions seen for many years.

“I am committed to working even more closely together, to maximise revenues whilst continuing to provide essential services to the local communities that rely on them. We are an attractive partner for retailers and others, and we’ll be exploring new partnerships in the New Year too.”

Dan Zinner, chief operating officer at Post Office, added: “I’m delighted to have appointed Katie to this important position. Some of our retail partners are having a challenging time at the moment and it’s important they know there’s a dedicated team at Post Office working to make sure operating our services are as straightforward as possible.”